0% Installment up to 24 Months at PlayWorks

The Terms and Conditions of the 0% Installment Program at PlayWorks (“General Terms and Conditions of the Program”) outline the applicable guidelines for customers of PT Bank Danamon Indonesia Tbk (“Bank Danamon”) who transact using a Card (“Cardholder”) as part of the 0% Installment Program at PlayWorks (“Program”). This Program is organized by Bank Danamon in collaboration with its merchant partner T Benteng Multi Indotama (“PlayWorks”).

By participating in the Program, Cardholders agree to be bound by the following General Terms and Conditions:

The Program is valid from October 14, 2024, to November 30, 2025 (“Program Period”).

The program is valid for transactions at all PlayWorks outlets/stores listed in the following link: Click here.

  1. The Program is valid for Cardholders with Bank Danamon Credit Cards and Charge Cards that feature Visa, Mastercard, JCB, and American Express logos, excluding corporate cards ("Cards").
  2. Cardholders are required to read and understand the General Terms and Conditions of the Program.
  3. Bank Danamon reserves the right to refuse or cancel the Cardholder's participation in this Program if the Cardholder does not meet the General Terms and Conditions.
  4. The Cardholder is fully responsible for all risks, losses, demands, lawsuits, and/or claims related to the Cardholder's participation and/or cancellation of participation in this Program.
  5. The Program is valid under the following conditions:
    1. The 0% Installment Program is valid for tenors of 3 (three), 6 (six), 12 (twelve), and 24 (twenty-four) months, with a minimum transaction of IDR 1,000,000 (one million Rupiah).
    2. The Program is valid every day, including national holidays, during the Program Period.
    3. Each transaction converted into installments will incur an administration fee of IDR 25,000 (twenty-five thousand Rupiah).
    4. Any transaction converted into installments will not earn D-Points or Membership Rewards Points.
  6. This Program cannot be combined with other ongoing programs and/or promotions.
  7. The Program is valid for both primary and supplementary cards.
  8. By making a transaction in accordance with the General Terms and Conditions of the Program, the Cardholder is deemed to have read, understood, and agreed to participate in the Program and is subject to the General Terms and Conditions. The transaction made by the Cardholder serves as valid evidence of the Cardholder's participation and agreement to these terms.
  1. Products and/or services from merchant partners are solely the responsibility of the merchant partner and not of Bank Danamon. For any issues or complaints regarding products, services, or the Program, Cardholders are advised to contact the relevant merchant partner directly.
  2. Cardholders affirm that their transactions comply with applicable Indonesian laws and regulations and are not indicative of money laundering or other prohibited activities.
  3. Bank Danamon reserves the right to:
    1. Cancel transactions, terminate Card usage, or revoke participation in the Program if there are indications of fraud, unusual transactions, money laundering, or any other actions violating applicable laws.
    2. Require Cardholders to fulfill any outstanding obligations to Bank Danamon.
  4. Terms and conditions related to other banking products or services remain valid and binding unless explicitly stated otherwise in this Program’s terms.
  5. These Program Terms and Conditions are an integral part of the: General Terms and Conditions of PT Bank Danamon Indonesia Tbk Banking Accounts and Services, General Terms and Conditions of Debit Cards/ATM Danamon, General Terms and Conditions of Danamon Credit Card Membership, and General Terms and Conditions of Danamon American Express Credit Card and Charge Card Membership.”
  6. Bank Danamon reserves the right to revise, amend, or supplement the Program’s terms. Any updates will be communicated through official Bank Danamon channels. Cardholders may object in writing within 30 (thirty) working days of receiving such updates. If no objection is received within this period, the changes will be deemed accepted.
  7. Cardholders may submit complaints regarding banking services or transactions through the nearest Bank Danamon branch, Hello Danamon (1-500-090), or via email at hellodanamon@danamon.co.id.
  8. Details of Bank Danamon’s complaint-handling procedures are available at: https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah
  9. PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia and is a participant in the Deposit Insurance Agency guarantee.
  10. These terms comply with all relevant laws and regulations, including those stipulated by the Financial Services Authority.

NOTICE
Cardholders should be cautious of fraudulent activities by individuals claiming to represent Bank Danamon and offering rewards in connection with the Program. Any fraudulent or criminal acts by third parties are beyond the control of Bank Danamon.

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