Bonus 80% for Converting D-Points or Membership Rewards® Points into AirAsia Points

The General Terms and Conditions of the 80% (Eighty Percent) Bonus Program for Converting D-Points or Membership Rewards® Points into AirAsia Points (“General Terms and Conditions of the Program”) constitute the applicable terms and conditions for Program Participants who take part in the 80% (Eighty Percent) Bonus Program for Converting D-Points or Membership Rewards® Points into AirAsia Points (“Program”), organized by PT BIGLIFE Digital Indonesia (“AirAsia”).

Program Participants hereby agree to and are bound by all provisions set forth in these General Terms and Conditions of the Program as outlined below:

The Program will be conducted during the period from August 14th, 2025, to August 17th, 2025 (“Program Period”).

This Program is only open to Program Participants who meet the following criteria:

  1. Customers of PT Bank Danamon Indonesia Tbk (“Bank”) who own and transact using any of the following Danamon credit or charge cards: Danamon Grab, JCB Precious, Mastercard Platinum, Mastercard World, Mastercard World Business, Mastercard World Elite, Visa Platinum, Visa Infinite, American Express Blue, American Express Gold; or charge cards: Danamon American Express Green, American Express Gold, American Express Rose Gold, and American Express Platinum; and
  2. Registered AirAsia members who are enrolled in the loyalty and rewards program operated by AirAsia (“AirAsia Points”) and possess a unique membership ID at the time of Program participation. If a Program Participant is not a registered AirAsia member during the Program Period, they must register as an AirAsia member through the AirAsia website (https://www.airasia.com/en/gb) or the AirAsia mobile app prior to joining the Program. Any membership registration completed after the Program Period will disqualify the Program Participant from participating in the Program (“Program Participant”).
  1. Program Participants are required to read and understand the General Terms and Conditions of the Program.
  2. The Bank reserves the right to reject or cancel any Program Participant’s participation in this Program if the Program Participant does not meet the General Terms and Conditions of the Program.
  3. Program Participants are fully responsible for any risks, losses, claims, lawsuits, and/or demands related to their participation and/or cancellation of participation in this Program.
  4. This Program applies to Program Participants who own and transact using the following Danamon credit or charge cards: Danamon Grab, JCB Precious, Mastercard Platinum, Mastercard World, Mastercard World Business, Mastercard World Elite, Visa Platinum, Visa Infinite, American Express Blue, and American Express Gold; as well as charge cards: Danamon American Express Green, American Express Gold, American Express Rose Gold, and American Express Platinum (“Card”).
  5. Program Participants are subject to the AirAsia Points conversion structure provided by the Bank and must successfully complete the conversion through the Bank’s platform.
  6. Program Participants who have met all the General Terms and Conditions of the Program are eligible to receive bonus AirAsia Points according to the table below:
    7. Category Description Bonus AirAsia Points
    First 45 Program Participants AirAsia members who have never completed a conversion or have completed at least one AirAsia Points conversion since registering as an AirAsia member. 80%
  7. Program Participants may convert up to a maximum of 10,000 AirAsia Points from D-Points or Membership Rewards® Points during the Program Period.
  8. Bonus AirAsia Points are calculated based on the amount of AirAsia Points converted and earned in accordance with the conversion rate determined by the Bank.
  9. All bonus AirAsia Points earned through this Program will be credited to the AirAsia member account of eligible Program Participants within 60 (sixty) business days (or another period deemed appropriate by AirAsia) after the end of the Program Period, subject to AirAsia’s receipt of all necessary information. This excludes any conversions that are unauthorized, canceled, or exchanged, in which case no AirAsia Points will be awarded under this Program.
  10. Bonus AirAsia Points earned through this Program will be valid for 6 (six) months from the date such bonus AirAsia Points are credited to the AirAsia member account. Any bonus AirAsia Points not used within the validity period will expire without notice or compensation.
  1. Program Participants may submit complaints regarding banking products/services either verbally or in writing through the nearest Bank branch, via Hello Danamon at 1-500-090, or by email at hellodanamon@danamon.co.id.
  2. The procedures for complaint handling can be accessed via the website https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.
  1. The General Terms and Conditions of the Program form an integral and inseparable part of the General Terms and Conditions for Accounts and Banking Services of PT Bank Danamon Indonesia Tbk, the General Terms and Conditions of Danamon Credit Card Membership, and the General Terms and Conditions of Danamon American Express Credit Card and Charge Card Membership. These terms remain in effect unless otherwise stipulated in this General Terms and Conditions of the Program.
  2. Products, services, and/or benefits provided by AirAsia are solely the responsibility of AirAsia and are not products nor the responsibility of the Bank. For any issues or complaints related to such products, services, and/or benefits, please contact AirAsia directly.
  3. Program Participants hereby agree and acknowledge that the Bank reserves the right to revise, amend, or supplement the General Terms and Conditions of the Program from time to time. All changes or updates will be communicated through the Bank’s available communication channels. If such changes involve modifications to benefits, risks, fees, or other conditions, Program Participants have the right to submit written objections to Bank Danamon within thirty (30) business days from the notification date. If no objection is submitted within that timeframe, the Progream Participant is deemed to have agreed to the changes. If the Program Participant disagrees, they may cancel their Program enrollment after fulfilling any outstanding obligations to the Bank (if any).
  4. Program Participants state that there are no, and will be no, transactions that indicate money laundering or other activities prohibited under prevailing laws and regulations in Indonesia.
  5. If there are indications of fraud, misuse, irregular or suspicious transactions, money laundering, or violations of applicable laws, the Bank has the right to cancel transactions, terminate use of Bank products/services, revoke Program participation, and withdraw Program benefits from the affected Program Participant. The Program Participant must still fulfill any outstanding obligations to the Bank (if any).
  6. In case of any irregularities related to the Program or if fraud is suspected, the Program Participant is advised to immediately report such concerns to Hello Danamon.
  7. The General Terms and Conditions of the Program has been adjusted to comply with applicable laws and regulations, including provisions issued by the Financial Services Authority (OJK).
  8. PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia, and is a member of the Indonesia Deposit Insurance Corporation (LPS) guarantee program.

WARNING
Program Participants must exercise caution against fraud committed by individuals claiming to represent the Bank and promising rewards of any kind. Any fraudulent activity or other criminal acts carried out by third parties in connection with or claiming affiliation with the Program are beyond the authority and responsibility of the Bank.