1. Why is Danamon simplified its logo?
    Danamon, supported by its global and local network alongside MUFG as its parent company, and the Adira Finance group of companies, Home Credit Indonesia, Mandala Finance, Zurich Insurance Indonesia, and its strategic partners Grab, Akulaku, and Manulife Indonesia is committed to continue its transformation as a one financial group in order to become a more trustworthy financial partner and to meet the demands of shareholders, customers, employees and regulators, so that we can grow together.  
    As a reflection of this commitment to continuous transformation, Danamon has simplified its To this end, to reflect this transformation, Danamon has simplified its logo which will be unveiled in conjunction with Danamon's 68th anniversary on 16 July 2024. 
  2. Does the simplification of Danamon's logo change Danamon's legal entity?
    No, Danamon's legal entity will remain under the name "PT Bank Danamon Indonesia Tbk." This logo simplification does not change the organizational structure, the shareholding structure, or the decision-making process. 
  3. Are there any changes to the partnership contracts with Danamon?
    The simplification of Danamon's logo will not affect ongoing agreements or cooperations that have been agreed upon between Danamon and its customers as well as Danamon and other third parties. 
  4. What about Danamon's credit and debit cards?
    Credit and debit cards with the old Danamon logo can still be used until their expiration date. 
  5. Is it necessary to replace the cards with new ones? Will there be any fees?
    It is not recommended to replace the cards with new ones unless the card is damaged or has expired. Card replacement will follow the applicable terms and conditions. 
  6. What about Danamon's services like D-Bank PRO, Danamon Syariah, Danamon Optimal, Danamon Privilege?
    The services will continue as usual. The simplification only affects the logos of Danamon, Danamon Optimal, Danamon Syariah, and Danamon Privilege. 
  7. Will there be any changes to customer service procedures?
    No, there will be no changes. 
  8. Are operational banking instruments that still use the old logo still valid?
    Check, Giro, Deposit Banknote/Advice, Form, Transaction Receipt and other Banking Documents that still use the logo before the simplification can still be used until a new one is needed or it is replaced by Danamon.