Awards

2024

No

Awards

Event

Organizer

1

The 3rd Most Satisfying KBMI 3 Bank in Teller Service

7th Infobank Satisfaction, Loyalty,

and Engagement Awards 2024

Infobank

2

Best Retail Bank - Indonesia

Retail Banker International Asia

Trailblazer Awards 2024

MEED dan Global

Data

3

1. The Best Integrated CSR
2. The Best Company in Community Commitment
3. The Best Corporate CSR Program
4. The Best Leadership Focus on CSR untuk Daisuke Ejima.

Indonesia CSR Excellence

Awards 2024

First Indonesia

Magazine

4

1. 2nd Rank - Bank Umum Konvensional
2. 1st Rank - Internet Banking Bank Umum Konvensional
3. 2nd Rank - Kartu Kredit Bank Umum Konvensional
4. 2nd Rank - Wealth Management Bank Umum Konvensional
5. 2nd Rank - Mobile Banking Bank Umum Konvensional
6. 2nd Rank - Overall Internet Banking Bank Umum Konvensional
7. 2nd Rank - Overall Unit Usaha Syariah
8. 2nd Rank - Unit Usaha Syariah Bank Umum Konvensional

13th Infobank Digital Brand

Recognition 2024

Infobank

 

2023

No

Awards

Event

Organizer

1

1. 1st Rank - Satisfaction Index 2023 with the

following details:
-. 1st Rank - Satisfaction Index Customer Service;
-. 1st Rank - Satisfaction Index - Teller;
-. 1st Rank - Satisfaction Index - Satpam,
-. 2nd Rank - Sattisfaction Index - Mobile Banking
-. 3rd Rank – Satisfaction Index – Kantor Cabang,
-. 3rd Rank – Satisfaction Index - ATM.
2. 2nd Rank - Loyalty Index 2023
3. 2nd Rank - Engagement Index 2023
4. 3rd Rank – Marketing Engagement Index 2023

6th Infobank Satisfaction, Loyalty &

Engagement Awards 2023

Infobank

Media Group

2

Best Telent Acquisition Team

Linkedin Talent Awards 2022

Linkedin

3

The Best HR Management for the Outstanding

Initiative in Supporting the Acceleration of

Forming Employee Capabilities (Conventional Bank)

Indonesia Human Resources

Awards 2023

Wartaekonomi.co.id

4

2nd Rank - Bank Umum Konvensional
1st Rank - Unit Usaha Syariah
1st Rank - KPR Bank Umum Konvensional
1st Rank - Internet Banking Bank Umum

Konvensional
2nd Rank - Mobile Banking Bank Umum Konvensional
2nd Rank - Deposito Bank Umum Konvensional
3rd Rank - Tabungan Bank Umum Konvensional
3rd Rank - Kartu Kredit Bank Umum Konvensional

12th Infobank Digital Brand Awards

Infobank

Media Group

5

Hedy Maria Helena Lapian and Rita Mirasari as

Awardee of Top 100 Most Outstanding

Women 2023 in Financial Sector and SOE

Top 100 Most Outstanding Women 2023

Infobank

Media Group

6

Best Retail Bank Indonesia

Retail Banker International Asia Trailblazer

Awards 2023

GlobalData PTE Ltd

7

Best for ESG Investing in Indonesia

Asiamoney Private Banking Awards 2023

Euromoney Trading

Limited

8

Top CSR Awards on # Star 4
Top Leader on CSR Commitment

Top CSR Awards 2023

TopBusiness

9

1st Fiscal Balance Forecaster – Indonesia
3rd Overall Indicators – Indonesia

Focus Economics Analyst forecast

Awards 2023

Focus Economic

10

Conventional Bank Category
Platinum Recognition - 10 Consecutive Years in

Service Excellence
1st Rank - Convenient Branch Experience In Priority
1st Rank - SMS Banking
1st Rank - Opening Account Via Website
2nd Rank - Priority Banking in Service Excellence
2nd Rank - Teller
2nd Rank - Priority Staff
Sharia Business Unit Category
Golden Recognition - 5 Consecutive Years in

Service Excellence
1st Rank - Teller
3rd Rank - Walk-in Channel
3rd Rank - Service Excellence

20th Banking Service Excellence

Awards 2023

Infobank

Media Group

11

Top Bank 2023 in Conventional - KBMI 3 Category

4th Indonesia Top Bank Awards 2023

Iconomics

12

Indonesia Most Powerful Women Awards 2023

Creating Value Added to Banking Business

Through ESG and GCG Compliance

HerStory

13

Best Companies to Work For 2023

HR Asia Awards

HR Asia

14

Top Corporate Social Responsibility of the Year 2023

Top Corporate Social Responsibility of The

Year 2023

Infobrand.id

15

1. The Best Financial Performance Bank in 2022 (KBMI III)
2. Excellent Financial Performance Bank in 2022

28th Infobank Awards

Infobank

Media Group

16

Excellence Financial Performance Islamic Banking

Unit of Commercial Banking in 2022

(Asset Rp5 T-Rp10 T)

12th Infobank Sharia Recognition

Infobank

Media Group

17

Best Corporate University – Culture – Bronze Award

GlobalCCU Award 2023

Global Council of

Corporate

Universities (GlobalCCU)

 

2022

No

Awards

Event

Organizer

1

- Top 5 Millennial Women Favorite Brand 2022 in Category Private Bank
- Top 5 Millennial Women Favorite Brand 2022 in Category Sharia Bank

Herstory Indonesia Millenial Women Brand Choice Award 2022

HerStory supported by Warta Ekonomi

2

- The Best Workplace Environment
- The Best CSR Program Based on Digital Culture
- The Most Excellence CSR Company 2022
- The Best Leadership focus on CSR Program

Indonesia CSR Excellence Award

First Indonesia Magazine

3

Greenship Certification Level Platinum

Certification Greenship

Green Building Council Indonesia

4

2nd Best - Penyampaian LTKM Terkait Green Financial Crime

Gerakan APU PPT

Pusat Pelaporan dan Analisis Transaksi Keuangan (PPATK)

5

In Bank - The Best Sharia Unit Bank Category

2nd Indonesia Syariah Award 2022

The Iconomics

6

Linkedin Top Companies 2022 Indonesia

Linkedin Top Companies 2022 Indonesia

Linkedin

7

- 1st Rank Category Deposito Bank Umum Konvensional
- 1st Rank Category KPR Bank Umum Konvensional
- 1st Rank Category Mobile Banking Bank Umum Konvensional
- 1st Rank Category Wealth Management Bank Umum Konvensional
- 2nd Rank Category Tabungan Bank Umum Konvensional
- 2nd Rank Category Kartu Kredit Bank Umum Konvensional
- 2nd Rank Category Bank Umum Konvensional (KBMI 3 - Modal Inti di atas Rp14 Triliun s.d. Rp70 Triliun)
- 2nd Rank Category Unit Usaha Syariah Bank Umum Konvensional
- 3rd Rank Category Internet Banking Bank Umum Konvensional
- 3rd Rank Category Kartu Debit Bank Umum Konvensional

11th INFOBANK DIGITAL BRAND AWARD 2022

Infobank Media Group

8

Automotive Exhibition with the Most Grand Prize

Indonesia International Motor Show 2022

MURI Indonesia

9

Best Booth Sponsor

Indonesia International Motor Show 2022

Indonesia International Motor Show 2022

10

Category : Transparansi Penurunan Emisi Sektor Emiten Dengan Gelar Green

Penghargaan Transparansi Emisi Korporasi 2022

Investor Magazine dan PT Bumi Global Karbon

11

Hedy Maria Helena Lapian and Rita Mirasari as Awardee of Top 100 Most Outstanding Women 2022 in Financial Sector and SOE

Top 100 Most outstanding Women 2022 in Financial Sector and SOE

Infobank Media Group

12

- Top 50 Big Capitalization Public Listed Company
 - Best Financial Sector

The 13th IICD Corporate Governance Award 2022

IICD berkolaborasi dengan BeritaSatu Media Holdings

13

1st Rank - Gerakan Perlindungan Pekerja Rentan Perusahaan Platinum dengan Most Continuous Coverage (CSR)

BPJS Awards

BPJS Ketenagakerjaan

14

- Best Retail Bank – Indonesia
- Best Open Banking Initiative
- Highly Commended - Best Fintech Partnership

Retail Banker International Asia Trailblazer awards 2022

Retail Banker International

15

Category KBMI III - Data Indicator

Digital Banking Awards 2022

Majalah Investor dan Intellectual Business Community (IBC)

16

- 1st Rank Category Call Center - Bank Umum Konvensional
- 1st Rank Category Website - Bank Umum Konvensional
- 1st Rank Category Teller - Bank Umum Konvensional
- 1st Rank Category Teller - Unit Usaha Syariah
- 2nd Rank Category Overall Walk In Channel - Unit Usaha Syariah
- 2nd Rank Category Best Overall Performance - Unit Usaha Syariah

19th Infobank Banking Service Excellence Award 2022

Infobank Media Group

17

- Excellent & Champion Predicate - Category Credit Card (Bank with Total Asset < 250T)
- Good PRedicate - Category Mobile Banking (Bank with Total Asset < 250T)
- Good Predicate - Category Agen Laku Pandai (Bank with Total Asset < 250T)
- Good Predicate - Category KPR Bank Syariah

Indonesia Customer Financial Service Award 2022

Majalah SWA dan Business Digest

18

1. TOP GRC Awards 2022 # 4 Stars
2. The Most Committed GRC Leader 2022 – Yasushi Itagaki
3. The High Performing Board of Commissioners on GRC 2022
4. The High Performing Corporate Secretary on GRC 2022 – Rita Mirasari

TOP GRC Awards 2022

Majalah Top Business
yang bekerjasama dengan Asosiasi GRC Indonesia, IRMAPA (Indonesia Risk
Management Professional Association), ICoPI (Institute Compliance
Professional Indonesia), dan PaGi (Perkumpulan Profesional Governansi
Indonesia)

19

Best Payments and Collections Solution

The Asset Triple A Treasury, Trade, Sustainable Supply Chain and Risk Management Awards 2022

The Asset

20

- Best Employer Brand Award
- Award for Excellence in Training
- Young HR Professional of the Year (Dhanu Koentoro Djati)

13th Edition of The Asia's Best Employer Brand 2022

Employer Branding Institute dan World HRD Congress

21

Indonesia Domestic COVID Management Initiative of the Year

ABF Wholesale Banking Awards 2022

Asian Banking & Finance

22

- Open Banking Initiative of the Year - Indonesia
- Strategic Partnership of the Year - Indonesia

ABF Retail Banking Awards 2022

Asian Banking & Finance

23

- Excellence in Employer Branding - Gold Predicate
- Excellence in Work-Life Harmony - Bronze Predicate
- Young HR Talent of the Year for Dhanu Koentoro Djati - Silver Predicate

HR Excellence Awards 2022

Human Resources Online

24

- Market Leader, Corporate Banking
- Highly Regarded, Digital Solutions

Euro Money Market Leaders 2022

Euromoney

25

Best Open Banking Initiative

Global Retail Banking Innovation Awards 2022

The Asian Banker

26

Best in Future of Digital Innovation Award

 IDC Future Enterprise Awards 2022 for Indonesia

IDC Indonesia

27

- MUFG Awards
- MUFG President's Award

MUFG Group Awards 2022

MUFG

28

Indonesia Best Bank 2022 for The Appropriate Business Strategy Through Banking Products and Services, (Category: KBMI 3, Private Bank)

Indonesia Best Bank Awards 2022

Warta Ekonomi

29

Top Bank in KBMI 3 Category 2022

3rd Indonesia Top Bank Awards 2022

The Iconomics

30

Predicate "Svery good" for company with Unit Usaha Syariah Bank Umum - UUS with asset Rp5 Trillion to Rp10 Trillion

11th Infobank Sharia Awards 2022

Infobank Media Group

31

Indonesia Top Digital PR Award 2022

Top Digital Public Relation Award 2022

InfoBrand dan TRAS N CO

32

Top Corporate Finance Award 2022

Top Corporate Finance Award 2022

InfoEkonomi dan TRAS N CO

33

Awareness Predicate

ESG Awards 2022

Berita Satu Media Holdings

34

Excellent Predicate – Category Bank Nasional dengan Modal Rp 5–30 Triliun

Digital Marketing Awards 2022

Majalah Marketing dan Survey One

35

Top 100 Valuable Brands Category (Platinum)

The 10th Brand Finance Indonesia Most Valuable Brands Award

Berita Satu Media Holdings

36

Best CFO Awards 2022 - Excellence Predicate

Best CFO Awards 2022

SWA

37

- Best Digital Technology in Corporate and Enterprise Banking 2022
- Best Innovation Future Leader in Digital Learning 2022

Indonesia Digital Innovation and Achievement Awards 2022

Business Asia Indonesia dan Business Update Indonesia

38

Excellent Leader of The Year

Top Executive Award 2022

InfoBrand dan TRAS N CO

39

Top Corporate Award 2022

Top Corporate Award 2022

InfoBrand dan TRAS N CO

40

Environmental Initiatives

Anugerah CSR IDX Channel 2022

IDX Channel

41

IRBA Excellence Award for BancaTakaful Solutions in Indonesia 2022.

8th Islamic Retail Banking Awards 2022

Cambridge IFA

42

- Most Improved Debit Card E-Commerce Volume Growth
- Highest Credit Contactless Volume Transaction

Mastercard Customer Forum

Mastercard

43

Top 100 CEO - Yasushi Itagaki

Infobank TOP 100 CEO Awards 2022

Infobank Media Group

44

- Best Future Leader of the Year
- Best Wellbeing & Best HC Team of the Year

Human Capital & Performance Award 2022

Business News

 

2021

No

Awards

Events

Organizer

1

Peringkat 1 Kategori Bank BUKU 4 Infobank Satisfaction, Loyalty, Engagement

4th Infobank Satisfaction, Loyalty, Engagement 2021

Infobank

2

Most Popular Digital Financial Brands (Millenial's Choice) 2021 Kategori Bank BUKU 4 - E-Loan

Most Popular Digital Financial Brands (Millenial's Choice) Awards 2021

Iconomics


2020

No

Awards

Events

Organizer

1

Excellence in Human Employer Branding Excellence in CSR Strategy HR Leader of The Year

Human Resource Excellence Awards

Human Resource Online

2

Best Employer Brand Awards & Award for Excellence in Training

Asia's Best Employer Brand Awards

World HRD Congress

3

DX Gamechanger at this year’s IDC Digital Transformation Awards-Indonesia

IDC DX Summit & Awards 2020

IDC

4

Highly Commended – Best Digital Banking Initiative

11th Retail Banking International Asia Trailblazer Summit and Awards 2020

Retail Banking International

5

Best Digital Bank

Asiamoney Best Bank Awards 2020

Asiamoney

6

Kategori Predikat Sangat Bagus Kategori Modal Inti Di Atas Rp 30 Triliun dan Kategori Predikat Sangat Bagus  Selama 15 Tahun Berturut - turut

25th Infobank Awards 2020

Majalah Infobank

7

Indonesia CSRxPKBL Awards 2020

Indonesia CSRxPKBL Awards 2020

Majalah Warta Ekonomi

8

Peringkat 1 di 9th Infobank Digital Brand Awards 2020 dalam kategori Bank Umum Konvensional Modal Inti Rp30 triliun ke atas (BUKU IV) dengan aset di bawah Rp 500 triliun

9th Infobank Digital Brand Awards 2020

Majalah Infobank

9

Peringkat 1 di 3rd Satisfaction Loyalty Engagement (SLE) Awards 2020 oleh Marketing Research Indonesia (MRI) dalam kategori Satisfaction Index 2020 Teller Bank Umum Konvensional Buku 4

3rd Satisfaction Loyalty Engagement

Marketing Research Indonesia

10

MUFG Awards untuk Project Rainbow

MUFG Awards

MUFG

11

Indonesia's Most Popular Digital Financial Brand 2020 in the Millenials Popular Digital Brand in e-Loan Category

Indonesia's Most Popular Digital Financial Brand 2020

Iconomic


2019

No

Awards

Events

Organizer

1

The Best Bank in Digital Banking Services

Tempo Financial Business Award 2019

Tempo

2

Best Digital KYC and Account Opening Initiative, Application or Programmer

Excellence in Retail Financial Services Awards

The Asian Banker

3

Highly Recommended Complete Product & Fast Approval

Property Indonesia Award 2019

Property Indonesia

4

Peringkat I Corporate Brand Kategori Unit Usaha Syariah dengan Aset Rp2,5 triliun-di bawah Rp5 triliun dan Best Overall Peringkat III Kategori Unit Usaha Syariah Bank Umum untuk Corporate Brand Danamon Syariah

8th Infobank Digital Brand Award 2019

Infobank


2018

No

Awards

Events

Organizer

1



- Public Relations Indonesia Awards Bronze Awards PR Program Sub category Marketing PR

- Public Relations Indonesia Awards Gold Awards Sub category Corporate Social Responsibility

Public Relations Indonesia Awards 2018

PR Indonesia

2

Euromoney Private Banking and Wealth Management Survey 2018 First Place Category Philanthropic Advice.

Euromoney Awards 2018

Euromoney

3

Financial Insights Innovation Awards 2018 Asia's Leader in Innovation Capability Management

Financial Insights Innovation Awards 2018

IDC Financial Insights

4

- The Most Consistent Bank in Service Excellence

- Second Place Best Overall Performance Convensional

- Second Place Best Overall Performance Syariah

Infobank 15th Banking Service Excellence Awards 2018

Infobank


2017

No

Awards

Events

Organizer

1

Brand Used Most Often

Indonesia Prestige Brand Award 2017

Warta Ekonomi

2

Silver Champion Indonesia Branding Campaign of the Year 2017 category Public Relations

WOW Brand Festive Day 2017

Markplus Inc

3

Best Digital Marketing Campaign and Best Marketing Campaign Overall 2017

Retail Banker International Asia Trailblazer Award 2017

Retail Banking International

4

Public Relations Indonesia Award category PR Program sub category Corporate Social Responsibility

The 11thPR Indonesia Conference & Workshop

Public Relations Indonesia

5

TOP Leader on CSR Commitment and TOP CSR 2017 on Nawacita 6: Tradional Market

TOP CSR 2017

BusinessWeek

6

Best Cash Management Solutions category New Economic Solutions

The Assets Triple A – Treasury, Trade, Supply Chain, and Risk Management Awards 2017

The Assets

7

Indonesia’s Top 100 Most Valuable Brands 2017

Indonesia’s Top 100 Most Valuable Brands 2017

SWA Magazine and Brand Finance

8

SRI KEHATI Award 2017 Rating SRI KEHATI: B

SRI KEHATI AWARD 2017

Yayasan Keanekaragaman Hayati Indonesia (KEHATI)

9

3rdBest Overall Performance 2017

Indonesia Banking Service Excellence 2017

Infobank


2016

No

Awards

Events

Organizer

1.

Best Financial Sector and Top 50 Publicly Listed Companies

The 8thIndonesia Insititute for Corporate Directorship (IICD) Award 2016

Indonesia Institute for Corporate Directorship

2.

First Runner Up – Financial Services Category

Sustainability Award 2016

National Center of Sustainability Reporting Award

3.

Brand Used Most Often – Private Banking

Prestige Brand Award 2016

Warta Ekonomi

4.

Best Nonperforming Debtors Management 2016

Indonesia Banking Awards 2016

Bank Indonesia

5.

Award of Excellent in Syariah Business Unit with Assets Between Rp1 Trillion and Rp 5 Trillion

Infobank Syariah Finance Award 2016

Infobank

6.

Top 3 Digital Innovation for Banking (BOOK III)

Digital Innovation for Banking Award 2016

Warta Ekonomi

7.

Indonesia’s 1stBest Local Cash Management Bank in the Small Size of Annual Sales Turnover

Summer Asiamoney Awards Dinner

Asiamoney

8.

The Most Efficient Bank and The Best Bank in Retail Banking Services categories of National Conventional Banks with Assets Greater Than Rp100 trillion

Indonesia Banking Awards 2016

Tempo Media Group

9.

The Most Efficient Bank category BUKU III Banks

Indonesia Business Banking Award 2016

Bisnis Indonesia


2015 

No.

Awards

Events

Organizer

1.

The Best Champion of Banjarmasin

The Best Champion of Bali

The Champion of Pekanbaru

The Champion of Manado

WOW Service Excellence Award 2015

Markplus Inc.

2.

Peringkat Pertama Digital Brand Institusi Keuangan – Kategori Unit Usaha Syariah

Peringkat Kedua Product Brand – Kategori Tabungan Unit Usaha Syariah

Infobank Digital Awards 2015

Infobank

3.

Silver Winner

CECT CSR Award 2015

Universitas Trisakti

4.

Consumer Bank of the Year

Customer Satisfaction Award 2014

Roy Morgan Research

5.

Winner Best Bancassurance Product, Product Excellence category.

Highly Commended Best Initiative in Financial Inclusion, Service Excellence category

Highly Commended Best Graduate Employment Scheme, People Excellence category

Asia Trailblazer Award 2015

Retail Banker International (RBI)

6.

3rdin Branch category

4thin the Branch – E-channel category

Service Excellence

Survei BSEM 2014/2015

Marketing Research Indonesia (MRI)

7.

Asia's Best Companies 2015

Finance Asia Award

Finance Asia

8.

The BestMultifinance 2015

CEO Pilihan

Bisnis Indonesia Award 2015

Bisnis Indonesia

9.

Best Mobile Banking Project in Indonesia

The Asian Banker Technology Implementation Awards 2015

The Asian Banker


2014

No

Awards

Events

Organizer

1.

US Dollar STP Excellence Award for the Exceptional Quality of Payment Messages” with a rating of STP 98.3%

2013 USD STP Excellence Award

Deutsche Bank

2.

5th Best Overall Performance – Commercial Bank (with a score of 82.56)

Banking Service Excellence Monitor (BSEM) Survey 2013/2014

MRI and Infobank Magazine

3.

1st Best Teller – Commercial Bank (with a score of 91.63)

Banking Service Excellence Monitor (BSEM) Survey 2013/2014

MRI and Infobank Magazine

4.

1stBest ATM – Islamic Business Unit (with a score of 100)

Banking Service Excellence Monitor (BSEM) Survey 2013/2014

MRI and Infobank Magazine

5.

3rdBest Phone Handling – Islamic Business Unit (with a score of 68.85)

Banking Service Excellence Monitor (BSEM) Survey 2013/2014

MRI and Infobank Magazine

6.

The World’s Largest Public Companies 2014

Forbes Global 2000 of 2014

Forbes Magazine, United States of America

7.

Bank with category of “Very Good” on Financial Performance in 2013

Infobank Awards 2014

Infobank Magazine

8.

Best Domestic Provider of FX Services

Asiamoney Foreign Exchange (FX) Poll 2014

Asiamoney

9.

Best Domestic Provider for FX Products and Services

Asiamoney Foreign Exchange (FX) Poll 2014

Asiamoney

10.

Best Domestic Provider for FX Options

Asiamoney Foreign Exchange (FX) Poll 2014

Asiamoney

11.

Best Domestic Provider for FX Research and Market Coverage

Asiamoney Foreign Exchange (FX) Poll 2014

Asiamoney


12.

Silver Champion of Indonesia WOW Brand 2014 for Category of Banking Industry for Mortgage Products

Indonesia WOW Brand 2014


13.

1st Winner of Annual Report Award (ARA) 2013 for Category of Private Financial of Listed Companies

Annual Report Award (ARA)

Financial Services Authority(OJK), BankofIndonesia(BI), Indonesia Stock Exchange (BEI), Directorate General of Taxation, Ministry of Stated-OwnedEnterprises, the National Commission on Governance and the Indonesian Institute of Accountants.

14.

Best Corporate Governance Overall

(8 December 2014)

Best Corporate Governance Award


The Indonesian Institute for Corporate Governance

15.

Runner Up-1 Sustainability Reporting

Award 2014 Category Financial Services

The 10Th Sustainability Award

The National Centerfor Sustainability Reporting (NCSR)