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Transactions at merchants that adopt 3D (3D Secure) – OTP (One Time Password)
- After customers log in to the desired online merchant site, place an order and proceed to the payment process, choose Debit Card or Mastercard as your payment method.
- Enter the Debit/ATM Card Number, valid thru (expiry month/year) and the 3 digit CVC number (Card Validation Card) that can be found on the back of Debit/ATM Card.
- Check the details of your transaction information, enter the One Time Password (OTP) that you received via SMS, then press "Continue".
- Payment transaction confirmation will appear once payment is complete. Save merchant reference information and payment references then Press "Continue" to return to the merchant site.
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Transactions at merchants that do not adopt 3D (Non 3D Secure Merchant)
- The customer enters the desired online merchant site, places an order, and proceeds to pay by selecting Mastercard Debit Card as your payment method.
- Enter the Debit/ATM Card Number, valid thru (expiration period) and 3-digit CVC (Card Validation Card) number found on the Debit/ATM Card.
- You will not receive OTP from your SMS as a form of verification, instead verification can be done with a password or PIN from the merchant's application/website.
- Payment transaction confirmation will appear once payment is complete. Save the merchant reference information and payment reference, press "Continue" to return to the merchant site.
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