Vision
We Care and Enable Millions to
Prosper. Danamon believes that its purpose is to care for others: its customers, employees, and society at
large, enabling them to thrive, grow, and achieve prosperity
Mission
Danamon seeks to realize its
vision through its three missions, namely: Danamon aims to become "Indonesia's Leading Financial Institution"
with a respected presence.
- Danamon believes that its
strength in financial intermediation in the economy makes it a catalyst for wealth creation and
prosperity.
- To optimize its role in the
economy, it is imperative for Danamon to have a good reputation and lead among other financial institutions,
as:
- A business partner
to its customers and
- A contributing and
caring member of society.
A customer-centric organization
that serves all segments by offering unique value to each, based on sales and service excellence, and supported
by world-class technology.
- In carrying out its roles,
Danamon strives to understand what each customer needs and responds accordingly.
- Danamon provides solutions
to each need, uniquely, that no other financial institution in the industry provides and does so based on
knowledge from research and technology.
- In doing so, Danamon focuses
on service processes that apply technology with care and responsibility.
- It is important for Danamon
employees to satisfy their customers and act honorably in providing services that will be valued by society
at large.
- Positive employee attitudes
such as the following are required:
- Adaptable, open
and
continuously learning to respond to change.
- Understand and
focus on
personal and human development.
Our aspiration is to be the
employer of choice and one that is respected by our customers, employees, shareholders, regulators and the
communities in which we operate.
- Danamon invests in building
a culture that is conducive to achieving its goals.
- Danamon builds
collaborations with its stakeholders, both within and outside its neighborhood, to create contributions that
benefit their recipients, in places where they are most needed.
Corporate
Values
As a guide to behaving and
performing every task and responsibility, corporate values must be implemented by all employees, members of the
management, Board of Director, and Board of Commissioners of Bank Danamon.
Along with the dynamic
development and changes in business, Danamon has redefined its corporate values to achieve objectives in line
with the Bank’s vision and mission.
Bank Danamon’s corporate
values are: Berkolaborasi (Collaboration), Integritas (Integrity), Sigap Melayani (Customer Centric), dan
Adaptif (Adaptive), abbreviated as BISA.
BERKOLABORASI
(Collaboration): Leveraging diversity as strength to achieve shared goals
INTEGRITAS
(Integrity): Upholding consistently professionalism, openness, responsibility and ethics as
performance governance
SIGAP MELAYANI (Customer
Centric): Provide service excellence experience to all stakeholders with fast, spry and
accurate
ADAPTIF
(Adaptive): Keep develop and improve self-potential to become the best
