Save 15% at Cream Fiction

The Terms and Conditions of the 15% (fifteen percent) Saving Program at Cream Fiction (“General Terms and Conditions of the Program”) outline the applicable guidelines for customers of PT Bank Danamon Indonesia Tbk (“Bank Danamon”) who transact using a Card (“Cardholder”) as part of the 15% (fifteen percent) Saving Program at Cream Fiction (“Program”). This Program is organized by Bank Danamon in collaboration with its merchant partner Cream Fiction.

The Program is valid from November 1, 2024, to October 31, 2025 (“Program Period”).

The Program applies at the following Cream Fiction locations:

  1. Cream Fiction Pondok Indah Mall 1, 1st Floor, Area 51; Jl. Metro Pondok Indah, Pondok Indah, South Jakarta 12310.
  2. Cream Fiction Mall of Indonesia: Jl. Boulevard Bar Raya, RT 18/RW 8, Kelapa Gading, Kelapa Gading District, North Jakarta City, 14240.
  3. Cream Fiction Grand Indonesia, West Mall, Food Print, Level 5: Jalan Kebon Melati, Tanah Abang, Central Jakarta City, Jakarta 10230.
  4. Cream Fiction Mall Kota Kasablanka: Jl. Raya Casablanca No.88, Menteng Dalam, Tebet District, South Jakarta City, Jakarta Special Capital Region 12870.
  1. The Program applies to the following Cardholders:
    (i) Bank Danamon Debit/ATM Cards with the Mastercard and GPN logos; and
    (ii) Bank Danamon Credit Cards and Charge Cards with the Visa, Mastercard, JCB, and American Express logos, excluding corporate Cards (“Cards”).
  2. Cardholders are required to read and understand the General Terms and Conditions of the Program.
  3. Bank Danamon reserves the right to reject or cancel a Cardholder's participation in this Program if the Cardholder does not meet the General Terms and Conditions of the Program.
  4. The Cardholder is fully responsible for any risks, losses, demands, lawsuits, and/or claims arising from their participation in and/or cancellation of their participation in this Program.
  5. The Program offers a 15% (fifteen percent) discount with minimum transaction of IDR 150,000 (one hundred and fifty thousand rupiah), and maximum transaction of IDR 500,000 (five hundred thousand rupiah), calculated before discounts, taxes, and service fees.
  6. The Program is valid every day, including national holidays, during the Program Period.
  7. The Program applies to both primary Cards and additional Cards.
  8. The Program is not valid for split-bill payments.
  9. The Program is limited to 1 (one) transaction per day per Card number.
  10. The Program cannot be combined with other programs and/or promotions.
  11. By making a transaction in accordance with the General Terms and Conditions of the Program, the Cardholder is deemed to have read, understood, and agreed to participate in the Program and to be bound by its terms. Transactions made by the Cardholder serve as valid evidence of their participation in the Program and agreement to its General Terms and Conditions.
  1. Products and/or services from merchant partners are solely the responsibility of the merchant partner and not of Bank Danamon. For any issues or complaints regarding products, services, or the Program, Cardholders are advised to contact the relevant merchant partner directly.
  2. Cardholders affirm that their transactions comply with applicable Indonesian laws and regulations and are not indicative of money laundering or other prohibited activities.
  3. Bank Danamon reserves the right to:
    • Cancel transactions, terminate Card usage, or revoke participation in the Program if there are indications of fraud, unusual transactions, money laundering, or any other actions violating applicable laws.
    • Require Cardholders to fulfill any outstanding obligations to Bank Danamon.
  4. Terms and conditions related to other banking products or services remain valid and binding unless explicitly stated otherwise in this Program’s terms.
  5. These Program Terms and Conditions are an integral part of the: General Terms and Conditions of PT Bank Danamon Indonesia Tbk Banking Accounts and Services, General Terms and Conditions of Debit Cards/ATM Danamon, General Terms and Conditions of Danamon Credit Card Membership, and General Terms and Conditions of Danamon American Express Credit Card and Charge Card Membership.”
  6. Bank Danamon reserves the right to revise, amend, or supplement the Program’s terms. Any updates will be communicated through official Bank Danamon channels. Cardholders may object in writing within 30 (thirty) working days of receiving such updates. If no objection is received within this period, the changes will be deemed accepted.
  7. Cardholders may submit complaints regarding banking services or transactions through the nearest Bank Danamon branch, Hello Danamon (1-500-090), or via email at hellodanamon@danamon.co.id.
  8. Details of Bank Danamon’s complaint-handling procedures are available at:
    https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.
  9. PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia and is a participant in the Deposit Insurance Agency guarantee.
  10. These terms comply with all relevant laws and regulations, including those stipulated by the Financial Services Authority. 


NOTICE
Cardholders should be cautious of fraudulent activities by individuals claiming to represent Bank Danamon and offering rewards in connection with the Program. Any fraudulent or criminal acts by third parties are beyond the control of Bank Danamon.