Cashback up to IDR 100,000 Every Month at Shell

The General Terms and Conditions of the Cashback Program of up to IDR 100,000.00 (one hundred thousand rupiah) Every Month at Shell Gas Stations (“General Terms and Conditions of the Program”) are the terms and conditions applicable to customers of PT Bank Danamon Indonesia Tbk (“Bank Danamon”) who own and transact using a Card (“Cardholders”) who participate in the Cashback Program up to IDR 100,000 (one hundred thousand rupiah) Every Month at Shell Gas Stations (“Program”) organised by Bank Danamon with Shell as merchant partners.

Cardholders hereby agree and bind themselves to all provisions in the General Terms and Conditions of the Program as follows:

The program is implemented from 1 August 2025 to 31 January 2026 (“Program Period”).

The programme applies to purchases of all types of Shell fuel products at all Shell petrol stations listed in the following link [click here].

  1. The Program is valid for the following Cardholders: Bank Danamon Credit and Charge Cards with Visa, Mastercard®, American Express®, and JCB logos, but not valid for Danamon corporate Credit Cards (“Cards”).
  2. Cardholders must read and understand the General Terms and Conditions of this Program.
  3. Bank Danamon reserves the right to refuse or cancel Cardholders' participation in this Program if Cardholders do not comply with the General Terms and Conditions of this Program.
  4. Cardholders are fully responsible for all risks of loss, demands, lawsuits, and/or claims in connection with Cardholders' participation and/or cancellation of participation in this Program.
  5. The Program is subject to the following terms and conditions:
    1. The program offers a cashback of IDR 25,000 (twenty-five thousand rupiah) with a minimum transaction of IDR 450,000 (four hundred and fifty thousand rupiah).
    2. This program is not valid for multiple transactions.
    3. The program is valid every day, including national holidays, during the Program Period.
    4. The maximum cashback that can be obtained per Card number is 4x (four times) per month with a total of IDR 100,000 (one hundred thousand rupiah).
    5. If the Cardholder has more than 1 (one) Card type, the cashback applies to each Card owned by the Cardholder (including the main and supplementary Cards).
    6. For supplementary card, cashback will be given to the main Card.
    7. Cashback will be given in the form of credit balance to the monthly bill and will be credited by Bank Danamon no later than 60 (sixty) working days in the following month.
    8. Transactions using QRIS with a Credit Card as the source of funds are not eligible to get the cashback.
    9. The Program does not apply to instalment transactions and transactions that have been converted into instalments.
    10. Cashback only credited to Cards that are in current/active status (not blocked, not in default).
    11. Cashback cannot be transferred and/or cashed out.
    12. The program cannot be combined with other programs and/or promotions.
  6. By conducting transactions in accordance with the General Terms and Conditions of this Program, Cardholders are deemed to have read, understood, and agreed to participate in the Program and to be bound by the General Terms and Conditions of this Program. Transactions conducted by Cardholders constitute valid proof of Cardholders' participation in the Program and Cardholders' agreement to be bound by the General Terms and Conditions of this Program.
  1. Products, services and/or discounts from Shell's merchant partners are not products of and are not the responsibility of Bank Danamon, and are therefore entirely the responsibility of Shell's merchant partners. If there are any problems and/or complaints regarding the products, services and/or Program, Cardholders may contact the relevant merchant partner.
  2. Cardholders declare that there are no and will be no transactions that are suspected of money laundering and/or other transactions that are not permitted under the laws and regulations applicable in Indonesia.
  3. If there are indications of fraud, cheating, transaction irregularities, unusual transactions, money laundering, and/or actions that are not in accordance with the laws and regulations, Bank Danamon reserves the right to cancel the transaction, terminate the use of the Card, cancel participation in the Program, and/or cancel the benefits of the Program for the Cardholder concerned. The Cardholder remains obligated to settle all of his/her obligations to Bank Danamon (if any).
  4. General Terms and Conditions of this Program constitute an integral part of the “General Terms and Conditions of Danamon Credit Card Membership”, ‘General Terms and Conditions of Danamon American Express Credit Card and Charge Card Membership’, and other terms and conditions related to banking products and/or services. In the event of any discrepancy or conflict between these provisions and the General Terms and Conditions of the Program, the General Terms and Conditions of the Program shall prevail.
  5. Cardholders hereby agree and acknowledge that Bank Danamon reserves the right to amend/change/supplement the General Terms and Conditions of this Program from time to time. Any changes/additions/updates to the General Terms and Conditions of this Program will be notified through the communication media available at Bank Danamon. In the event of changes to the benefits, risks, costs, terms, and conditions based on the General Terms and Conditions of this Program and other changes, the Cardholder has the right to submit a written objection to Bank Danamon within 30 (thirty) working days from the date of notification of such changes by Bank Danamon through Bank Danamon's communication media. The Cardholder agrees that Bank Danamon will consider the Cardholder to have agreed to such changes if the Cardholder does not submit an objection within the aforementioned period. If the Cardholder does not agree to such changes, the Cardholder has the right to cancel their participation in the Program by first settling all obligations of the Cardholder to Bank Danamon (if any).
  6. Cardholders and/or their representatives may submit complaints regarding banking transactions/services either verbally or in writing through the nearest Bank Danamon branch office or Hello Danamon (1-500-090) or via email at hellodanamon@danamon.co.id.
  7. The complaint handling procedure can be accessed through the website https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.
  8. PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia and is a participant in the Deposit Insurance Agency (LPS).
  9. The General Terms and Conditions of this Program have been adjusted to comply with the provisions of laws and regulations, including the provisions of the Financial Services Authority (OJK).

WARNING
Cardholders must be cautious of fraud committed by individuals acting on behalf of Bank Danamon by promising prizes of any kind. Any fraud or other criminal acts committed by other parties/third parties associated with or acting on behalf of the Programme are beyond the authority of Bank Danamon.

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