0% Installment up to 6 Months at Mitra10

The General Terms and Conditions of the program of 0% (zero percent) Installment up to 6 (six) months at Mitra10 ("General Terms and Conditions of the Program") apply to customers of PT Bank Danamon Indonesia Tbk ("Bank Danamon") who own and transact using a Card ("Cardholder") and participate in the 0% (zero percent) Installment up to 6 (six) months at Mitra10 ("Program"), which is organized by Bank Danamon in collaboration with  Mitra10 merchant partners.

By participating in this Program, the Cardholder agrees to be bound by the following terms and conditions:

The program runs from July 1, 2025 until June 30, 2026 ("Program Period").

All Mitra10 outlets. The list of outlets can be seen here.

  1. The Program is valid for Cardholders of Danamon Credit Cards bearing the Visa, Mastercard, JCB, or American Express logos, as well as American Express Charge Cards, but excludes Corporate Credit Cards (“Card”).
  2. Cardholders are required to read and understand the General Terms and Conditions of the Program.
  3. Bank Danamon reserves the right to refuse or cancel a Cardholder’s participation in this Program if the Cardholder does not meet the General Terms and Conditions of the Program.
  4. The Cardholder is solely responsible for any risk of loss, demand, lawsuit, and/or claim arising from their participation in, or cancellation of participation in, this Program.
  5. The Program is valid under the following conditions:
       Installment Program
    • A 0% (zero percent) installment plan applies to the following minimum transaction amounts:

      Tenor

      Minimum Transaction (IDR)

      3 months

      3,000,000

      6 months

      3,000,000
    • Valid every day during the Program Period.
    • Applicable to both primary and supplementary Cards.
    • Each transaction converted into installments will incur an administration fee of IDR 25,000 (twenty-five thousand rupiah), charged solely by Bank Danamon. The merchant does not impose any additional fees.
    • For canceled installments, the administration fee is non-refundable.
    • Transactions converted into installments will not earn D-Points or Membership Rewards Points.
    • Installment conversion requests must be made directly at the time of transaction and must not have been submitted through other channels (e.g., SMS, email).
  6. By conducting a transaction in accordance with the General Terms and Conditions of the Program, the Cardholder is deemed to have read, understood, and agreed to participate in the Program and to be bound by its terms. Such transactions constitute valid evidence of the Cardholder’s participation and consent to these General Terms and Conditions.
     
  1. Products and/or services from merchant partners are solely the responsibility of the merchant partner and not of Bank Danamon. For any issues or complaints regarding products, services, or the Program, Cardholders are advised to contact the relevant merchant partner directly.
  2. Cardholders affirm that their transactions comply with applicable Indonesian laws and regulations and are not indicative of money laundering or other prohibited activities.
  3. Bank Danamon reserves the right to:
    • Cancel transactions, terminate Card usage, or revoke participation in the Program if there are indications of fraud, unusual transactions, money laundering, or any other actions violating applicable laws.
    • Require Cardholders to fulfill any outstanding obligations to Bank Danamon.
  4. Terms and conditions related to other banking products or services remain valid and binding unless explicitly stated otherwise in this Program’s terms.
  5. These Program Terms and Conditions are an integral part of the: General Terms and Conditions of PT Bank Danamon Indonesia Tbk Banking Accounts and Services, General Terms and Conditions of Debit Cards/ATM Danamon, General Terms and Conditions of Danamon Credit Card Membership, and General Terms and Conditions of Danamon American Express Credit Card and Charge Card Membership.”
    6. Bank Danamon reserves the right to revise, amend, or supplement the Program’s terms. Any updates will be communicated through official Bank Danamon channels. Cardholders may object in writing within 30 (thirty) working days of receiving such updates. If no objection is received within this period, the changes will be deemed accepted.
  6. Cardholders may submit complaints regarding banking services or transactions through the nearest Bank Danamon branch, Hello Danamon (1-500-090), or via email at hellodanamon@danamon.co.id.
  7. Details of Bank Danamon’s complaint-handling procedures are available at: https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.
  8. PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia and is a participant in the Deposit Insurance Agency guarantee.
  9. These terms comply with all relevant laws and regulations, including those stipulated by the Financial Services Authority.
     

    NOTICE
    Cardholders should be cautious of fraudulent activities by individuals claiming to represent Bank Danamon and offering rewards in connection with the Program. Any fraudulent or criminal acts by third parties are beyond the control of Bank Danamon.

});