Padel Game Competition at D-Bank PRO

The program is valid from 15 August to 31 August 2025 (“Program Period”).

Participants who are eligible to join this program are as follows:

1. Danamon Bank participants who have the D-Bank PRO application during the Program Period and have an active Danamon savings account.
2. Non-Danamon participants who do not have a Danamon account during the Program Period.
3. The program is valid for Danamon Bank employees.

hereinafter referred to as “Participants".

1. Participants must read and understand the General Terms and Conditions of this Program.
2. Bank Danamon reserves the right to refuse or cancel a Participant's participation in this Program if the Participant does not comply with the General Terms and Conditions of this Program.
3. Participants are fully responsible for all risks of loss, claims, lawsuits, and/or demands related to their participation and/or cancellation of participation in this Program.
4. The Program is a Padel Game competition program found on the pre-login page of the D-Bank PRO application with prizes as stipulated in the Terms and Conditions of this Program ("Program Prizes").
5. By playing the Padel Game on the pre-login page of the D-Bank PRO application in accordance with the General Terms and Conditions of the Program, Participants are deemed to have read, understood and agreed to comply with the Program and to be subject to the General Terms and Conditions of this Program. Transactions made by Participants constitute valid proof of the Participants' participation in the Program and the Participants' agreement to comply with the General Terms and Conditions of the Program.

1. Participants will receive Program Prizes if they have fulfilled the General Terms and Conditions of this Program as long as the quota is available.
2. The following are the details of the Program Prize Distribution:
   1. To receive the Program Prize, Participants must play the Padel Game found on the pre-login page of the D-Bank PRO app with the "Adu Padel" logo ("D-Bank PRO Padel Game").
   2. The D-Bank PRO Padel Game is open to all Danamon Bank participants and non-Danamon Bank participants in accordance with the Participant Eligibility Criteria.
   3. Participants who achieve a ranking of up to 100 (one hundred) on the D-Bank PRO Padel Game Leaderboard will receive the following prizes:

   Ranking Leaderboard	Program Prize	Total Winners (Quota)
   #1	1 gr of gold	1 Participant
   #2	0.5 gr of gold	1 Participant
   #3	0.25 gr of gold	1 Participant
   #4 - #20	IDR 250,000 cash reward	17 Participants
   #21 - #50	IDR 150,000 cash reward	30 Participants
   #51 - #100	IDR 100,000 cash reward	50 Participants

   4. Participants who are not Danamon Bank customers (“Non-Customer Participants”) who play the Padel Game will not receive a ranking and will not be listed on the Leaderboard. To be eligible for ranking, Participants must open a Danamon Bank account.
   5. For Non-Customers who earn points before opening an account, once their status changes to Customer, all previously earned points cannot be transferred (carry over) to the newly opened Customer account. Points earned as a Non-Customer are considered void and cannot be claimed or used after account opening.
3. Participants who have become winners in accordance with the General Terms and Conditions of this Program ("Program Winners") will receive information through Bank Danamon's official channels in the form of an email to the email address registered with the Bank and/or WhatsApp to the mobile phone number registered with the Bank no later than 7 (seven) working days after the Program Period ends.
4. The announcement of Program Winners will be communicated through the website, social media, WhatsApp blast and/or official Danamon Email.
5. For 1 (one) CIF (Customer Information File), Participants are only entitled to receive a maximum of 1 (one) Program Prize during the Program Period.
6. Participation in this Program is free of charge.
7. The Program Prize in the form of a Cash Reward will be credited to the Participant's Savings Account no later than 30 (thirty) working days after the date of the Program Winner announcement.
8. The winner verification process is the sole authority of Bank Danamon.
9. Participants understand and agree that if the Program Prize quota as specified in the table above is exhausted before the Program Period ends, Participants will not receive the Program Prize.
10. In the event that the Program Winner's account is inactive, blocked, or in any other condition that prevents the Program Prize from being credited, Participants hereby acknowledge that the Program Prize cannot be awarded.

1. Participants may submit complaints regarding banking products/services either verbally or in writing through the nearest Bank Danamon branch office or Hello Danamon (1-500-090) or via email at hellodanamon@danamon.co.id.
   
2. The procedure for participant complaints can be accessed via the website https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Peserta.
   

1. Other terms and conditions related to banking products, services, and/or transactions, as long as not regulated differently in the General Terms and Conditions of this Program, shall remain valid and binding on Participants and become an integral part of this Program.
2. The General Terms and Conditions of this Program are an integral part of the ‘General Terms and Conditions of Bank Danamon Accounts and Banking Services’ and the ‘General Terms and Conditions of D-Bank PRO’. These terms and conditions remain valid unless otherwise stated in the General Terms and Conditions of this Program.
3. Participants hereby agree and acknowledge that Bank Danamon reserves the right to amend/change/supplement the General Terms and Conditions of this Program from time to time. Any changes/additions/updates to the General Terms and Conditions of this Program will be notified through the communication media available at Bank Danamon. In the event of changes to the benefits, risks, costs, terms and conditions based on the General Terms and Conditions of this Program, Participants are entitled to submit their objections in writing to Bank Danamon within 30 (thirty) working days from the date of notification of such changes by Bank Danamon through Bank Danamon's communication media. Participants agree that Participants are deemed to have accepted such changes if they do not submit any objections within the aforementioned period. If Participants do not agree to such changes, Participants have the right to cancel their participation in the Program by first settling all obligations of Participants to Bank Danamon (if any). The Participant declares that there are no and will be no transactions that are suspected of money laundering and/or other transactions that are not permitted under the applicable laws and regulations in Indonesia.
4. Participants agree that Bank Danamon reserves the right to cancel the Program Prize for this Program if Participants do not comply with the General Terms and Conditions of this Program.
5. Participants declare that there are no and will be no transactions that indicate money laundering and/or other transactions that are not permitted under the laws and regulations applicable in Indonesia.
6. If there are indications of fraud, cheating and/or transaction irregularities, unusual transactions, money laundering and/or actions that are not in accordance with the laws and regulations, Bank Danamon reserves the right to cancel the transaction, cancel participation in the Program, or cancel the awarding of the Program Prize to the Participant concerned. Participants are still required to settle all obligations to Bank Danamon.
7. The General Terms and Conditions of this Program have been adjusted to comply with the provisions of laws and regulations, including the provisions of the Financial Services Authority (OJK).
8. PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia (BI) and is a participant in the Deposit Insurance Agency (LPS).