These General Terms and Conditions of Prima Special Deal Program ("General Terms and Conditions of the Program") constitute the terms and conditions applicable to Customers who participate in Prima Special Deal ("Program") organised by PT Bank Danamon Indonesia Tbk ("Bank Danamon") in collaboration with PT Asuransi Jiwa Manulife Indonesia ("Manulife Indonesia"), and are an integral part of the Prima Special Deal Program Participation Form ("Form").
The Customer hereby agrees and binds himself/herself to all provisions in the General Terms and Conditions of the Program as follows:
This Program starts from 1 July 2025 until 30 September 2025 ("Program Period").
1. Every Customer who participates in this Program must first register themselves by filling out and signing the Form.
2. Customers must read and understand the General Terms and Conditions of the Program.
3. Bank Danamon has the right to refuse or cancel the Customer's participation in this Program if the Customer does not meet the General Terms and Conditions of the Program.
4. The customer is fully responsible for all risks of losses, demands, lawsuits, and/or claims in connection with the participation and/or cancellation of the customer's participation in this Program.
5. Insurance products included in the Program are:
A. Single Premium ("SP Insurance Product"):
1. Proteksi Prima Pendapatan Berencana - 20-year term, lump sum payment method ("PPPB-SP").
2. Proteksi Prima Emas Plus - lump sum payment method ("PPEP-SP T-20").
B. Regular Premium ("IDR Insurance Product"):
1. Proteksi Prima Pendapatan Berencana - 20 years term, annual payment method ("PPPB-RP T-20").
2. Proteksi Prima Pendapatan Berencana - 15 years term, annual payment method ("PPPB-RP T-15")
3. Proteksi Prima Emas Plus - annual payment method ("PPEP-RP").
4. Proteksi Prima Warisan Terencana - 5-year term, annualised payment method ("PPWT-RP Pay 5").
5. Proteksi Prima Pendapatan Utama - annual payment method ("PPPU-RP")
6. Proteksi Prima Pendapatan Utama Syariah - annual payment method ("PPPUS-RP")
7. Proteksi Prima Kritis Amanah - 5 years payment period and annual payment method ("PPKA-RP Pay 5").
8. Proteksi Prima Kritis Amanah - 8 years payout period and annual payment method ("PPKA-RP Pay 8").
9. Proteksi Prima Masa Depan - 5 years payment period with annual payment method ("PPMD-RP Pay 5").
6. The Customer must purchase the Insurance Product whose Application is submitted by the Customer to Manulife Indonesia within the period of the Program Period, and for the Issuance of the Policy by the Insurer no later than 2 (two) months after the end of the Program Period.
7. Customers who meet the General Terms and Conditions of the Program will receive a Grand Prize and/or Additional Prizes in the form of cashback, e-vouchers, and/or Prodia vouchers with the following conditions:
a) Grand Prize
i. Customers who make a purchase transaction of SP Insurance Products are entitled to obtain the Grand Prize with the provisions as shown in the table below ("SP Insurance Product Grand Prize Tiering"):
Product |
Terms |
Minimum Premium (IDR) |
Prize (% of Premium) |
PPPB-SP PPEP-SP T-20 |
New policy or first year top up |
≥ 1 billion |
5.0% |
ii. Customers who purchase Rp Insurance Products are entitled to obtain the Grand Prize with the provisions as shown in the table below ("IDR Insurance Product Grand Prize Tiering"):
Product |
Terms |
Minimum Premium (IDR) |
Gift (% Premium) |
PPEP-RP PPPB-RP T-20 |
New policy
|
50m to <100m |
2.0% |
100m to <250m |
3.0% |
||
≥ 250jt |
5.0% |
||
PPWT-RP Pay-5 |
New policy |
50m to < 100m |
3.0% |
≥ 100m |
6.0% |
||
PPPU-RP PPPUS-RP |
New policy |
≥ 50m |
5.0% |
PPKA-RP Pay-5 |
New policy |
50m to <100m |
3.0% |
≥ 100m |
6.0% |
||
PPKA-RP Pay-8 |
New policy |
50m to < 100m |
5.0% |
≥ 100m |
8.0% |
b) Additional Rewards
Customers who fulfil the criteria as shown in the table below will receive an Additional Reward ("Additional Reward Terms"):
i. Customers who do not have an active policy of RP Insurance Products and/or SP Insurance Products in the last 12 (twelve) months ("NTI Customers"), who make a purchase transaction of one of the insurance products below are eligible to get Additional Rewards with the conditions as shown in the table below:
Product |
Terms |
Minimum Premium (IDR) |
Additional Reward
|
PPWT-RP Pay 5 PPPB-RP T-20 PPKA-RP Pay 5 PPKA-RP Pay 8 |
New Policy
|
without minimum premium |
3.0% of premium |
PPPB-RP T-15 |
New Policy |
without minimum premium |
2.0% of Premium |
ii. Customers who purchase one of the insurance products below in the same month as the signing of the Home Ownership Credit (KPR) Agreement at Bank Danamon ("KPR Customer"), are entitled to obtain Additional Rewards with the conditions as shown in the table below:
Product |
Terms |
Minimum Premium (IDR) |
Additional Reward
|
PPKA-RP Pay 5 PPKA-RP Pay 8 |
New Policy |
50.000.000,00 |
3.0% of Premium |
iii. Customers who purchase one of the insurance products below on 16 July 2025 until 16 September 2025, are entitled to obtain Additional Prizes with the conditions as shown in the table below:
Product |
Terms |
Minimum Premium (IDR) |
Additional Prize
|
PPPB-RP T-20 PPKA-RP Pay 5 PPKA-RP Pay 8 PPWT-RP Pay 5 |
New Policy |
69.000.000 |
IDR4,069,000.00 (multiplication applies) |
c) Privilege Customer Rewards
Customers of Bank Danamon's Privilege Service ("Privilege Customer") who purchase one of the following insurance products are entitled to receive Prodia Voucher ("Privilege Customer Prize") with the following conditions:
Product |
Terms |
Minimum Premium (IDR) |
Customer Privilege Gift
|
PPEP-RP PPPB-RP T-20 PPWT-RP Pay-5 PPPU-RP PPPUS-RP PPKA-RP Pay-5 PPKA-RP Pay-8 |
|
150.000.000 |
1 Prodia Premium Medical Check Up Voucher (not valid for multiplication) |
Information on the list of Prodia Clinical Laboratory branches.
8. This program cannot be combined with other programs or promos.
9. All forms of tax follow the prevailing tax regulations in Indonesia.
10. Bank Danamon does not charge any fees in this Program.
1. Prize Calculation:
a. The value of the Main Prize and Additional Prize for the purchase of Products is calculated per Policy based on the SP Insurance Product Prize Tiering, RP Insurance Product Prize Tiering, and Additional Prize Terms.
b. The results of the calculation of the value of the Main Gift and Additional Gift will be summed up to determine the type of gift received by the Customer (e-voucher or cashback), with the following conditions:
Prize Value Calculation Result Per Policy (Main Gift + Additional Gift) |
Gift Type |
< IDR 10.000.000,00 (less than ten million rupiah) |
e-voucher |
≥ IDR 10,000,000.00 (more than equal to ten million rupiah) |
cashback |
2. The provision of Customer Privilege Gift in the form of Prodia Voucher:
a. The Prodia Voucher will be delivered by the Bank to the Policyholder no later than 30 Working Days after the issuance of the Policy by Manulife Indonesia.
b. Prodia Voucher can only be used by the Policyholder, not transferable.
c. Privilege Customer can only obtain a maximum of 1 (one) Prodia Voucher, and no multiple validity.
d. The validity period of the Prodia Voucher, as well as the terms and conditions are stated on the voucher received by the Policyholder.
3. The terms of the e-voucher gift are as follows:
a. Customer will receive an e-voucher notification SMS with DANAMONGIFT masking.
b. The SMS notification will be sent to the Customer's mobile phone number registered in the Bank Danamon system no later than 17 (seventeen) working days after Policy Issuance.
c. If the Customer does not receive the SMS notification, the Customer must contact the nearest Bank Danamon branch office or contact Hello Danamon to follow up on this matter.
d. Customers can use e-vouchers by redeeming them at online merchants that cooperate with Bank Danamon ("Redeem Voucher").
e. The list of online merchants that cooperate with Bank Danamon can be seen after logging-in at the following link: more.id/d/ or https://danamon.more.id ("Web Redeem Voucher").
f. The period to redeem e-vouchers at Web Redeem Voucher is 1 (one) month since the e-voucher notification SMS is received by the Customer.
g. The expiration period of e-vouchers that have been redeemed on the Web Redeem Voucher by the Customer will follow the applicable provisions of each online merchant, so the Customer must read and understand the terms and conditions of each selected online merchant.
h. The Customer who cancels the Policy during the Free-Look Period hereby acknowledges and agrees that the return of Premium from the Insurer will be deducted from the amount of the e-voucher prize previously given to the Customer and the Policy cancellation fee in accordance with the applicable Policy terms and conditions.
4. The provisions for giving prizes in the form of cashback are as follows:
a. The results of the calculation of the Main Prize and Additional Prizes to get cashback prizes have not been taxed.
b. Tax on cashback is borne by the Customer in accordance with applicable tax provisions.
c. For individual customers, cashback that has been taxed will be credited to the customer's Danamon LEBIH PRO account listed on the Form. If the customer does not have a Danamon LEBIH PRO savings account, the customer must first open a Danamon LEBIH PRO savings account.
d. For non-individual (corporate) customers, cashback that has been taxed will be credited to the customer's Bank Danamon account listed on the Form.
e. Cashback will be credited no later than 17 (seventeen) working days after Policy Issuance.
f. The Customer who cancels the Policy during the Free-Look Period hereby acknowledges and agrees that the return of Premium from the Insurer will be deducted from the amount of cashback that has not been deducted by tax and Policy cancellation fees in accordance with the applicable Policy terms and conditions.
a. Grand Prize
• Customer A buys a PPEP-SP product with a premium of IDR 1,700,000,000.00 (one billion seven hundred million rupiah), and buys a PPKA Pay-5 product with a premium of IDR1 00,000,000.00 (one hundred million rupiah), then based on the Prize Terms, the customer gets a prize as follows:
i. Prizes for PPEP-SP products refer to the SP Insurance Product Prize Tiering, the customer is entitled to a prize in the form of cashback worth 5% x IDR 1,700,000,000.00 (one billion seven hundred million rupiah) = IDR 85,000,000.00 (eighty-five million rupiah) before tax.
ii. Gifts for PPKA-RP Pay 5 products refer to the Rp Insurance Product Gift Tiering, the Customer is entitled to get a Gift in the form of an e-voucher worth 6% x IDR 100,000,000.00 (one hundred million rupiah) = IDR 6,000,000.00 (six million rupiah).
Customer A gets a Cashback Gift for PPEP-SP products because the Gift value is more than IDR 10,000,000.00, and gets an e-voucher Gift for PPKA-RP Pay 5 products because the Gift value is less than IDR 10,000,000.00. Prizes are given per policy.
• Customer B purchases the PPPB-RP T-20 product with a premium of IDR 200,000,000.00 (two hundred million rupiah), then based on the IDR Insurance Product Gift Tiering, Customer B is entitled to an e-voucher Gift worth 3% x IDR 200,000,000.00 (two hundred million rupiah) = IDR 6,000,000.00 (six million rupiah).
Customer B gets the e-voucher Prize because the value of the Prize is less than IDR 10,000,000.00,
b. Additional Gift for NTI Customer
• Customer A purchases a PPKA-RP Pay 8 product with a premium of IDR 500,000,000.00 (five hundred million rupiah). After checking by the Bank, the Customer has an active PPEP policy purchased and issued in 2021. Therefore, the Customer only gets a cashback reward worth 8% of IDR 500,000,000.00, which is IDR 40,000,000.00 (forty million rupiah).
Customer A gets the Cashback Prize because the value of the Prize is more than IDR 10,000,000.00 and does not get an additional Prize because the Customer does not meet the criteria of an NTI Customer.
• Customer B purchases PPKA-RP Pay 8 product with a premium of IDR 500,000,000.00 (five hundred million rupiah). After checking, the Customer does not have an active policy of RP Insurance Product and/or SP Insurance Product for the last 12 months. Therefore, in addition to receiving a Gift to the account of 8% of IDR 500,000,000.00 which is IDR 40,000,000.00 (forty million rupiah) and an additional Gift of 3% of IDR 500,000,000.00 = IDR 15,000,000.00 (fifteen million rupiah). The total value of the Gift received by the Customer is IDR 55,000,000 (fifty-five million rupiah) and is in the form of cashback.
Customer B receives a Cashback Prize because the total value of the Prize and additional Prizes is more than IDR 10,000,000.00.
c. Additional Special Prize for KPR Customer
• KPR Customer A purchases PPKA-RP Pay 8 product with a premium of IDR 50,000,000.00 (five hundred million rupiah). After checking by the Bank, the customer has an active PPEP policy purchased and issued in 2024. Therefore, the Customer gets a Gift to the Danamon LEBIH PRO Savings account of 8% of IDR 500,000,000.00 which is IDR 40,000,000.00 (forty million rupiah) and an additional Gift of 3% of IDR 500,000,000.00 = IDR 15,000,000.00 (fifteen million rupiah). The total value of the Prize received by the Customer is IDR 55,000,000 (fifty five million rupiah) and is in the form of cashback.
KPR A Customer receives a Cashback Prize because the total value of Gifts and Direct Additional Gifts is more than IDR10,000,000.00.
• KPR Customer B purchases PPKA-RP Pay 8 product with a premium of IDR 500,000,000.00 (five hundred million rupiah). After checking, the Customer does not have an active policy of RP Insurance Products and/or SP Insurance Products for the last 12 months. Therefore, in addition to receiving a Gift to the account of 8% of IDR 500,000,000.00 which is IDR 40,000,000.00 (forty million rupiah), an additional Gift of 3% of IDR 500,000,000.00 = IDR 15,000,000.00 (fifteen million rupiah), and an additional Gift of 3% of IDR 500,000,000.00 = IDR15,000,000.00 (fifteen million rupiah). The total value of the Prize received by the Customer is IDR 70,000,000 (seventy million rupiah) and is in the form of cashback.
KPR B Customer gets Cashback Prize because the total value of the Prize and additional Prize is more than IDR 10,000,000.00.
d. Additional Special Prize for Danamon Anniversary Program
• Customer A purchased PPKA-RP Pay 8 product on 16 July 2025 with a premium of IDR 500,000,000.00 (five hundred million rupiah). After checking, the Customer does not have an active policy of RP Insurance Products and/or SP Insurance Products for the last 12 months. Therefore, in addition to receiving a Gift to the account of 8% of IDR 500,000,000.00 which is IDR 40,000,000.00 (forty million rupiah), an additional Gift of 3% of IDR 500,000,000.00 = IDR 15,000,000.00 (fifteen million rupiah), and an additional Gift of IDR 28,483,000 (twenty-eight million four hundred eighty-three thousand rupiah). The total value of the Gift received by the Customer is IDR 83,483,000 (eighty-three million four hundred eighty-three thousand rupiah) and is in the form of cashback.
Customer A received a Cashback Prize because the total value of the Prize and additional Prizes is more than IDR 10,000,000.00.
e. Privilege Customer Prize
• Customer A purchases PPKA-RP Pay 8 product with a premium of IDR500,000,000.00 (five hundred million rupiah). After checking, the Customer is a Privilege Customer who has an active policy of RP Insurance Products. Therefore, the Customer receives a prize in the form of cashback of 8% of IDR 500,000,000.00 = IDR 40,000,000.00 (forty million rupiah) plus 1 Prodia Gift Voucher: Premium Medical Check Up which can only be used by the Policyholder of the Insurance Product purchased by Customer A.
Customer A gets a Cashback Prize because the value of the Prize is more than IDR10,000,000.00
• Customer B purchased PPKA-RP Pay 8 product with a premium of IDR 500,000,000.00 (five hundred million rupiah). After checking, the Customer is a Privilege Customer who does not have an active policy of RP Insurance Products and/or SP Insurance Products for the last 12 months. Therefore, the Customer receives a Gift in the form of cashback of 8% of IDR 500,000,000.00 = IDR 40,000,000.00 (forty million rupiah) plus an additional Gift for NTI Customers of 3% of IDR 500,000,000.00 = IDR 15,000,000.00. The total value of the Prize received by the Customer is IDR 55,000,000 (fifty five million rupiah) in the form of cashback, and no Prodia Voucher Prize.
Customer B gets a Cashback Prize because the value of the Prize is more than IDR1 0,000,000.00
• Customer C purchased PPWT-RP Pay 5 product with a premium of IDR150,000,000.00 (one hundred and fifty million rupiah) and PPKA-RP Pay 8 product with a premium of IDR 350,000,000.00 (three hundred and fifty million rupiah). After checking, the Customer is a Privilege Customer who has an active Rp Insurance Product policy. Therefore, the Customer obtained the following Prize:
i. Prize for PPWT-RP Pay 5 product refers to the Prize Tiering of IDR Insurance Products, the Customer is entitled to get a Prize in the form of an e-voucher worth 6% x IDR 150,000,000.00 (one hundred and fifty million rupiah) = IDR 9,000,000.00 (nine million rupiah).
ii. Prize for PPKA-RP Pay 8 product refers to the Prize Tiering of IDR Insurance Products, the Customer is entitled to get a Cashback Prize worth 8% x IDR 350,000,000.00 (three hundred fifty million rupiah) = IDR 28,000,000.00 (twenty-eight million rupiah).
iii. Prodia Voucher Prize: 1 (one) Premium Medical Check Up which can only be used by the Policyholder of the Insurance Product purchased by Customer C.
Customer C received e-voucher Gift for PPWT-RP Pay 5 product because the Gift value is less than IDR.10,000,000.00 and received Cashback Gift for PPKA-RP Pay 5 product because the Gift value is more than IDR.10,000,000.00, the Gift is given per policy. However, the Customer only receives 1 (one) Prodia Voucher because Privilege Customers can only receive a maximum of 1 (one) Prodia Voucher, and multiples are not applicable.
Customers must be careful of fraud committed by individuals on behalf of Bank Danamon by promising prizes in any form. Any fraud or other criminal acts committed by other / third parties associated with or on behalf of the Program are beyond the authority of Bank Danamon.