Promo Cashback QRIS D Bank PRO Gramedia

General Terms and Conditions of this Program (“General Terms and Conditions of this Program”) are the terms and conditions that apply to Customers who participate in the CASHBACK QRIS D-BANK PRO GRAMEDIA Program – NATIONAL CUSTOMER DAY 2025 (“Program”) organised by PT Bank Danamon Indonesia Tbk (“Bank Danamon”).

Customers hereby agree and bind themselves to all provisions in the General Terms and Conditions of this Program as follows:

The Program Period is 4–15 September 2025. (“Program Period”).

Customers who are eligible to participate in this Program are as follows:

  1. Danamon Bank customers who have an active savings account and/or Danamon credit card during the Program Period.
  2. Customers who conduct transactions as stipulated in the Program's General Terms and Conditions.
  3. Danamon Bank customers who have and are registered with the D-Bank PRO application during the Program Period.
  4. The program also applies to Danamon Bank employees.

Hereinafter referred to as "Program Participants".

  1. Before participating in the Program, Program Participants are required to read, understand, and comprehend the characteristics, benefits, risks, costs, and other terms and conditions of the Program, as well as agree to the General Terms and Conditions of the Program.
  2. Bank Danamon reserves the right to refuse or cancel a Program Participant's participation in this Program if the Program Participant does not meet the General Terms and Conditions of this Program.
  3. Program Participants are fully responsible for all risks of loss, demands, lawsuits, and/or claims in connection with the participation and/or cancellation of participation of Program Participants in this Program.
  1. Program participants will receive a reward if they have fulfilled the General Terms and Conditions of this Program as long as the quota is available.
  2. The reward scheme is in the form of a 100% cashback with a maximum value of IDR 50,000 (fifty thousand rupiah) with a minimum transaction of IDR 150,000 (one hundred and fifty thousand rupiah).
  3. The reward quota as above is set as follows:
    1. Program participants are required to make payment transactions using QRIS D-Bank PRO with funds sourced from their savings account and/or credit card in accordance with the General Terms and Conditions of this Program at all Gramedia outlets and Gramedia.com during the Program Period (“Transactions").
    2. Each Program Participant CIF is entitled to a maximum of 2 (two) Cashback Rewards per month during the Program Period.
    3. Cashback Rewards will be credited to the Program Participant's account used to make the Transaction a maximum of 14 (fourteen) working days after the Transaction is made.
  4. The transaction verification process is the authority of Bank Danamon.
  5. In the event that the account of a Program Participant used to conduct a Transaction is inactive, blocked, or in any other condition that prevents the crediting of Rewards, the Program Participant hereby acknowledges that the Rewards will not be given.
  6. Participation in this Program is free of charge, and any taxes on the Reward shall be fully borne by Bank Danamon.
  7. For Program Participants who conduct Transactions in accordance with the terms and conditions set forth in the General Terms and Conditions of this Program during the Program Period, the Program Participant is entitled to receive a cashback reward ("Cashback Reward") with the following details:

PROGRAM

PROGRAM PERIOD

CASHBACK REWARD

MINIMUM TRANSACTION

PROGRAM QUOTA

NATIONAL CUSTOMER DAY 2025 PROGRAM

4 – 15 September 2025

Cashback 100% at a maximum of IDR 50,000 (fifty thousand Rupiah)

IDR 150,000 (one hundred and fifty-thousand Rupiah)

500 (five hundred) Transactions during Program Period
  1. Program participants will not receive Cashback Rewards if the Transaction does not comply with the General Terms and Conditions of this Program.
  2. Program participants understand and agree that if the Cashback Reward Quota has been exhausted before the Program Period ends, then the Customer will not receive the Reward
  3. By conducting Transactions in accordance with the General Terms and Conditions of the Program, Program Participants are deemed to have read, understood, and agreed to participate in the Program and to be bound by the General Terms and Conditions of this Program. Such Transactions constitute valid proof of the Program Participant's participation in the Program and the Programme Participant's agreement to be bound by the General Terms and Conditions of the Program.
  1. Customers can submit complaints about banking products/services either verbally or in writing through the nearest Bank Danamon branch office or Hello Danamon (1-500-090) or via email at hellodanamon@danamon.co.id which is available 24 hours a day.
  2. The procedure for customer complaints can be accessed through the website https://www.danamon.co.id/en/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.

WARNING
Customers must be cautious of fraud committed by individuals acting on behalf of Bank Danamon by promising cashback in any form. Any fraud or other criminal acts committed by other parties/third parties associated with or acting on behalf of the Program are outside the authority of Bank Danamon.

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