KPR Preselected Platinum

The General Terms and Conditions of Preselected Platinum KPR/PPR Program ("General Terms and Conditions of the Program") refer to the terms and conditions applicable to Danamon Customers who have been selected or deemed eligible based on the criteria of the Preselected Platinum Program ("Program") organized by PT Bank Danamon Indonesia Tbk ("Bank Danamon").
By participating in this Program, the Customer agrees to and is bound by all provisions of the General Terms and Conditions of the Program as outlined below:
 

The Preselected Platinum KPR/PPR Program is an initiative by Bank Danamon, in which selected Customers meeting the Program criteria will receive an indicative KPR/PPR limit at the outset.

The Program Period runs from March 1, 2025, to December 31, 2025 ("Program Period").

Participation in this Program is limited to selected Customers who meet the following criteria:

  1. The Customer must have an average Asset Under Management (AUM) of at least IDR 300,000,000 (three hundred million Rupiah) over the past three (3) months and must have been a Bank Danamon customer for at least three (3) months. Such individuals shall hereinafter be referred to as the "Customer."
  1. Customers must read, understand, and agree to the General Terms and Conditions of the Program.
  2. Bank Danamon reserves the right to reject or cancel a Customer’s participation in the Program if they fail to meet the General Terms and Conditions.
  3. Customers will receive an indicative KPR/PPR limit at the outset based on the predetermined criteria as follows:

    CRITERION

    SEGMENT A

    SEGMENT B

    SEGMENT C

    Average AUM min. Last 3 months

    IDR 500,000,000 (five hundred million Rupiah)

    IDR 500,000,000 (five hundred million Rupiah)

    IDR 300,000,000 (three hundred million Rupiah)–< IDR 500,000,000 (five hundred million Rupiah)

    Term of becoming a Customer

    > 12 months

    < 12 months

    > 12 months

    Max. Credit Limit

    • 6 (six) times the average of total AUM in the last 3 (three) months, or
    • IDR 10,000,000,000 (ten billion Rupiah), whichever is lower
    • 5 (five) times the average of the total AUM in the last 3 (three) months, or
    • IDR 7,500,000,000 (seven billion five hundred million Rupiah),

    whichever is lower

     

    • 4 (four) times the average of the total AUM in the last 3 (three) months, or
    • IDR 2,000,000,000 (two billion Rupiah),

    whichever is lower

     

  4. The application for KPR/PPR facilities is subject to the applicable terms and conditions, which include the following:
    • Customers may apply for all products, both conventional and sharia.
    • Customers must provide valid asset documentation in accordance with applicable regulations.
    • Customers must meet the collectibility criteria based on SLIK Checking, as determined by Bank Danamon.
    • The appraisal of collateral is subject to Bank Danamon’s terms and conditions.
    • The collateral must be registered in the name of the debtor, spouse, or legal child.
    • Customers must submit a Building Permit (IMB/PBG) as collateral.
  5. The decision to approve or reject a mortgage/PPR facility application is solely at the discretion of Bank Danamon.
  6. The indicative limit offered at the outset is subject to change. The final KPR/PPR limit will be determined and communicated after the KPR/PPR application process is completed, in accordance with Bank Danamon’s policies. 
  1. Customers may submit complaints regarding banking transactions or services either orally or in writing through:
    The nearest Bank Danamon branch office
    Hello Danamon at 1-500-090
    Email: hellodanamon@danamon.co.id or info.kprdanamon@danamon.co.id
  2. The procedure for handling customer complaints can be accessed via the following link: https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah  
     
  1. The Customer declares that there are no transactions, nor will there be any, that indicate money laundering or other prohibited activities under the laws and regulations of Indonesia.
  2. If there are indications of fraud, transaction irregularities, abnormal transactions, money laundering, or any other actions that violate applicable laws and regulations, Bank Danamon reserves the right to: Cancel the transaction(s), Revoke the Customer’s participation in the Program, and Enforce the terms and conditions related to banking products and services, provided that they do not contradict the General Terms and Conditions of this Program.
  3. The General Terms and Conditions of this Program form an integral part of: The General Terms and Conditions of Accounts and Banking Services, and/or The General Terms and Conditions of Sharia Special Accounts and Banking Services. These terms remain valid unless otherwise stated in this Program’s General Terms and Conditions.
  4. The Customer agrees that Bank Danamon reserves the right to amend, modify, or supplement the General Terms and Conditions of this Program from time to time. Any updates will be communicated through Bank Danamon’s available communication channels. If the changes affect benefits, risks, costs, or other key conditions, the Customer has the right to submit a written objection within 30 (thirty) working days from the date of notification. If the Customer does not submit an objection within this period, they are deemed to have accepted the changes. If the Customer disagrees with the amendments, they have the right to withdraw from the Program, provided they fulfill any outstanding obligations to Bank Danamon (if applicable).
  5. The General Terms and Conditions of this Program comply with applicable laws and regulations, including those set by the Financial Services Authority (OJK).
  6. Bank Danamon is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia and is a registered participant in the Deposit Insurance Corporation (LPS) program.

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NOTICE
Customers should be cautious of fraudulent activities conducted by individuals falsely claiming to represent Bank Danamon and offering rewards in any form. Bank Danamon is not responsible for any fraud or criminal acts committed by third parties in connection with this Program.


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