Important! 6 Digit PIN

Thank you for choosing Danamon Card to support your daily transactions.
Starting July 1, 2020, Bank Indonesia requires all credit card transactions in Indonesia to use a PIN to increase security and convenience. 
Follow these steps to be able to enjoy various attractive offers from Danamon Credit Cards and/or Danamon Charge Cards to accompany you and your family throughout the year. 

 

 

1. Activate your card!

    Immediately activate your Danamon Credit Card and/or Charge Card in one of the ways below:
    • SMS to 3435 through your registered phone number* with in Bank’s system with format:
      ACT[space]Complete Card Number

    • Call Hello Danamon at 1-500-090

    Example : ACT 1234567898765432


2. Get your 6 Digit PIN!

    To customers with new card or forget your PIN, get 6 Digit PIN with one of the below to get your new PIN:
    • SMS to 3435 through your registered phone number* in Bank’s system with format:
      PIN[space]Complete Card Number[space]card holder’s DOB(DDMMYYYY)
    • Call Hello Danamon at 1-500-090

    Example : PIN 1234567898765432 01011971


3. Change your 6 Digit PIN!

    Change your 6 Digit PIN for VISA, Mastercard, and American Express card holders:
    • Through menu Change PIN at ATM Danamon (ATM Danamon location click here).

    Change your 6 Digit PIN for JCB card holders**:
    • SMS to 3435 through your registered phone number* in Bank’s system with format:
      UBAHPIN[space]Last 6 Digit Card Number[space]card holder’s DOB(DDMMYYYY)[space]6 digit old PIN[space]6 digit new PIN
    • Call Hello Danamon at 1-500-090

    Example : UBAHPIN 765432 01011971 112233 827591

     

    **To change the JCB supplement card PIN, please use mobile number and date of birth of supplement card holder as recorded in the Danamon system


IMPORTANT!
Always keep your PIN confidential

  • Do not tell your 6-digit PIN to anyone, including those on behalf of the Bank.
  • By activating the Danamon Credit Card and/or Charge Card, you have read, understood, and agreed to the Terms and Conditions. Please refer to the Terms and Conditions as well as the user guide (e-Guidebook) that applies to each Danamon Credit Card and/or Charge Card. 
     

*Special for mobile numbers from Telkomsel, Indosat, and XL providers. For mobile phone number users from other providers, please contact Hello Danamon 1-500-090 to activate the card, request a PIN, or change the PIN.