Important! 6 Digit PIN

Thank you for choosing Danamon Card to support your daily transactions.
Starting 1 July 2020, Bank Indonesia requires all credit card transactions in Indonesia to use a PIN to increase security and convenience.


Make sure you have activated and changed your PIN to enjoy various exciting offers from Danamon Credit Cards and / or Charge Cards to accompany you and your family throughout the year, through the following channels and easy steps:

1. Activate your Credit Card!

    Activate your Danamon Credit Card and/or Charge Card in one of the following ways:
    • SMS to 83435 via mobile number* registered in the Bank's system with the format:
      ACT[space]Full Card Number
      Example: ACT 1234567898765432
    • Contact Hello Danamon service via 1-500-090

     

2. Receive your 6 Digit Credit Card PIN!

    For new card users or if you forgot your PIN, get your 6 Digit PIN by following the steps below:
    • SMS to 83435 via mobile number* registered in the Bank's system with the format:
      PIN[space]Full Card Number[space]Date of Birth of Cardholder(DDMMYYYY)
      Example: PIN 1234567898765432 01011971
    • Contact Hello Danamon service via 1-500-090

     

3. Change your Credit Card 6 Digit PIN! 

    Change your Visa, Mastercard & American Express Credit Card PIN in the following ways:
    • Through the PIN change menu at Danamon ATMs (Danamon ATM locations click here).
    Change your JCB Credit Card PIN** by following the steps below:
    • SMS to 83435 via mobile number* registered in the Bank's system with the format:
      UBAHPIN[space]6 final digits of Credit Card number[space]date of birth of cardholder(DDMMYYYY)[space]6 digits of old PIN[space]6 digits of new PIN
      Example: UBAHPIN 765432 01011971 112233 827591
    • Contact Hello Danamon service via 1-500-090

     

    *Only for mobile numbers from Telkomsel, Indosat, and XL providers. For users of mobile numbers from other providers, please contact Hello Danamon 1-500-090 for card activation, PIN request, or PIN change.

    **To change the PIN of the JCB supplementary card, use the cellphone number and date of birth of the supplementary card according to what is recorded in the Danamon system.
  • Always keep your PIN confidential. Do not share your 6-digit PIN with anyone, including those on behalf of the Bank.
  • By activating your Danamon Credit Card and/or Charge Card, you have read, understood, and agreed to the Terms and Conditions. Please refer to the Terms and Conditions and e-Guidebook applicable to each Danamon Credit Card and/or Charge Card. 
  • Contact Hello Danamon service at 1 500 090 for further information.