D-Bank Registration

GENERAL SUMMARY OF PRODUCT AND SERVICE INFORMATION
Opening Danamon Account through D-Bank Registration

Summarized Data

Product Name

D-Bank Registration

Product Type

Online Banking Services

Name of Issuer

PT Bank Danamon Indonesia Tbk

Product Description

D-Bank Registration is a service from PT Bank Danamon Indonesia Tbk ("Danamon") for prospective new customers to open Danamon accounts online. D-Bank Registration can be accessed using smartphones with Android, iOS, and Web browser operating systems.

Key Features

Feature

Mobile Platform (Android/iOS)

Web Platform

Account Opening

V

V

Account Opening Verification

Face Verification, Video Call, Branch

Video Call, Branch

D-Bank PRO Registration

V

V

Debit Card Activiation

V

V

Opening an account can be done with the following steps,


Open the D-Bank Registration application. Click Register.

Select savings product (regular/sharia)

Input your e-mail address, cell phone number, and referral code (if any)



Create a password according to the criteria

Verify your e-mail address and mobile number by entering the OTP code

Enter your personal data correctly, accordingly, and completely



Specify the delivery address for your debit card

Read the terms and conditions then click I agree

Conduct verification



Follow the movements as instructed by the app

Verification has been completed

Login the app to D-Bank Pro to begin transactions

Benefits  

  1. Opening an account becomes easier because it can be done anywhere and anytime the customer wishes without having to come to the branch.
  2. Customers also get several benefits from Danamon Save/Danamon Save iB accounts opened through D-Bank Registration, among others:
    • Free Admin Fee
      Customers are not charged a monthly administration fee.
    • Free Transaction Fee
      Customers will get the benefit of free cash withdrawal transactions 20 (twenty) times per month through ATM Bersama, ALTO and Prima networks, and transfers to other banks through the BI Fast network 20 (twenty) times per month by maintaining a minimum pre-transaction balance of Rp1,000,000 (one million rupiah). 
  3. After opening an account, customers can access the Latest Transaction Feature through D-Bank PRO.
    Customers can enjoy D-Bank PRO services to simplify and provide additional convenience in conducting customer banking transactions such as transfers, QRIS, Cardless Cash Withdrawal at ATMs, purchasing internet data packages, PLN tokens, purchasing entertainment vouchers, games, bill payments and other features.
Customers must secure the OTP and D-Bank Registration password, D-Bank PRO password, ATM / Debit Card PIN, and other confidential data from unauthorized / related parties to prevent misuse of customer data.
  1. Users must fill in and complete the requirements according to the steps requested when opening an account through D-Bank Registration.
  2. D-Bank Registration can only be used by users who have never been registered as Danamon customers, are Indonesian citizens, have an Indonesian ID card, e-mail address, and an active mobile number from an Indonesian provider. 
  3. Users are required to provide correct data and information in accordance with applicable conditions. After all data and information is completed by the user, the user is required to check to confirm the correctness of the data and information to be submitted.
  4. Users can submit complaints on banking products/services verbally or in writing through the nearest branch office of the Bank or Hello Danamon which can be accessed 24/7 by telephone at 1-500-090 or via electronic mail (e-mail) at hellodanamon@danamon.co.id. 
  5. Procedures regarding customer complaint services can be accessed through the website https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.
Account opening services through D-Bank Registration are free of charge except for internet data fees used by users to access the application. Any fees charged to customers are in the form of fees that apply to savings and can be seen on the Danamon Save and Danamon Save iB savings product pages on the Danamon website (https://www.danamon.co.id)
  1. All changes to benefits, costs, risks, terms and conditions of D-Bank Registration / Danamon Save / Danamon Save iB will be informed to the Customer through communication media available at Bank Danamon at least 30 (thirty) working days before the change takes effect. The User has the right to submit his/her objection in writing to Bank Danamon within 30 (thirty) working days from the notification of the changes made by Bank Danamon through Bank Danamon's communication media. The User is deemed to have agreed to the changes in the event that the User does not file an objection within that period. If the User does not agree to the changes, then the User has the right to cancel product participation by first settling all User obligations to Bank Danamon (if any).
  2. Other information regarding costs, benefits, and risks of D-Bank Registration/ Danamon Save/Danamon Save iB can be accessed through Danamon's website (https://www.danamon.co.id)
Simulation of transaction fee free benefits:

Balance before transaction

Number of Cash Withdrawal Transaction/

transfer via BI Fast

Transaction Fee

Rp1.000.000

10 (< 20)

No Fee

Rp1.000.000

25 (> 20)

Fees Apply

Rp900.000

10 (< 20)

Fees Apply

Rp900.000

25 (> 20)

Fees Apply

Saldo sebelum transaksi

Transaksi Tarik Tunai ke-/

transfer via BI Fast ke-

Biaya transaksi

Rp1.000.000

10 (< 20)

Tidak dikenakan biaya

Rp1.000.000

25 (> 20)

Dikenakan biaya

Rp900.000

10 (< 20)

Dikenakan biaya

Rp900.000

25 (> 20)

Dikenakan biaya

  1. The Bank may decline the application for opening products and services from the customer if it does not meet the requirements and prevailing regulations.
  2. Customers must carefully read this Product and Service Information Summary and have the right to ask Bank employees for all matters related to this Product and Service Information Summary.

Scan to open Danamon savings account

PT Bank Danamon Danamon Indonesia Tbk is an LPS insured participant, licensed and supervised by the Financial Services Authority (OJK). 


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