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Offers from American Express® Global Benefits
Terms and Conditions for the "Save Up to 30% on Hotel Bookings"
Program
The following Terms and Conditions for the "Save Up to 30% on Hotel
Bookings" Program for the Danamon American Express Gold Charge Card
(“Program Terms and Conditions”) apply to customers
participating in the "Save Up to 30% on Hotel Bookings" Program for the
Danamon American Express Gold Charge Card (“Program”)
organized by PT Bank Danamon Indonesia Tbk (“Bank
Danamon”).
By participating, program participants agree to comply with the
following Program Terms and Conditions:
-
Program Period
The program is valid from January 1, 2025, to December 31, 2025 (“Program Period”).
-
Participant Criteria
- This program is applicable to individual customers of Bank Danamon who hold the Danamon American Express Gold Charge Card with BIN 3755394 and 3755391 (“Cardholders”).
- The Danamon American Express Gold Charge Card must be active, with no overdue payments or blocked status.
-
Program Terms and Conditions
-
Participants are required to read and understand
the Program Terms and Conditions.
- Bank
Danamon reserves the right to reject or cancel a
participant’s eligibility if the
participant fails to meet the Program Terms and
Conditions.
- Participants
are fully responsible for any risks, claims, or
disputes arising from their participation or
cancellation of participation in this
program.
- The
program offers:
- Discounts of up to 30% on hotel room bookings via Booking.com by accessing the following link: https://sp.booking.com/?aid=1956277&label=pageoffers-link-1956277-click
- The promotion is valid only for purchases made through the above link and is not applicable to other channels.
-
For more information, visit Booking.com |
American Express Indonesia.
- All
decisions made by Bank Danamon regarding the
program—including, but not limited to, the
use of personal data for
decision-making—are final and binding for
all cardholders and applicants.
- Any
terms and conditions related to the card,
products, or services offered by Bank Danamon
not specifically outlined in this document
remain applicable and integral to these Program
Terms and Conditions.
- These
Program Terms and Conditions form an inseparable
part of the General Terms and Conditions of
Danamon American Express Credit and Charge
Cards, as well as the Membership Rewards Point
Program Terms. The aforementioned terms remain
valid unless otherwise specified in this
document.
- Bank
Danamon reserves the right to revise, amend, or
supplement the Program Terms and Conditions at
any time. Any changes will be communicated
through Bank Danamon’s available
communication channels. If there are changes to
benefits, risks, fees, or terms, participants
have the right to submit objections in writing
to Bank Danamon within 30 (thirty) business days
of the notification. Failure to raise objections
within this timeframe will be considered
acceptance of the changes. Participants who do
not agree to the changes may cancel their
participation after settling any obligations
with Bank Danamon.
- Participants
declare that there are no transactions involving
money laundering or other prohibited activities
under Indonesian law.
- In
cases of fraud, misconduct, or transactional
irregularities, Bank Danamon reserves the right
to cancel transactions, revoke participation, or
withdraw rewards from the cardholder.
- Cardholders
may submit complaints regarding products or
services either verbally or in writing to the
nearest Bank Danamon branch, Hello Danamon
(1-500-090), or via email at hellodanamon@danamon.co.id.
- Complaint
handling procedures can be accessed through Bank
Danamon’s website: https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.
- These
Program Terms and Conditions have been adjusted
to comply with applicable laws, including the
regulations of the Financial Services Authority
of Indonesia (Otoritas Jasa Keuangan or
OJK).
- PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia.
-
Participants are required to read and understand
the Program Terms and Conditions.
Terms and Conditions for the "Save 15% at Bloomingdale’s"
Program
The following Terms and Conditions for the "Save 15% at
Bloomingdale’s" Program for the Danamon American Express Gold
Charge Card (“Program Terms and Conditions”) apply to
customers participating in the program organized by PT Bank Danamon
Indonesia Tbk (“Bank Danamon”).
By participating, program participants agree to comply with the
following Program Terms and Conditions:
-
Program Period
The program is valid from January 1, 2025, to December 31, 2025 (“Program Period”).
-
Participant Criteria
- This program is applicable to individual customers of Bank Danamon who hold the Danamon American Express Gold Charge Card with BIN 3755394 and 3755391 (“Cardholders”).
- The Danamon American Express Gold Charge Card must be active, with no overdue payments or blocked status.
-
Program Terms and Conditions
-
Participants are required to read and understand
the Program Terms and Conditions.
- Bank
Danamon reserves the right to reject or cancel a
participant’s eligibility if the
participant fails to meet the Program Terms and
Conditions.
- Participants
are fully responsible for any risks, claims, or
disputes arising from their participation or
cancellation of participation in this
program.
- The
program offers the following:
- Online Purchases:
- Save 15% on purchases with a minimum transaction of USD 200 and enjoy free shipping from the United States using the promo code "Amex15" on Bloomingdale's website: bloomingdales.com.
- Offline Purchases:
- Save 15% by presenting your Danamon American Express Gold Card and Indonesian passport to obtain a discount coupon at participating Bloomingdale’s stores.
- Discount coupons can be redeemed at Bloomingdale’s branches listed on the Bloomingdale’s | American Express Indonesia website.
- Online Purchases:
-
All decisions made by Bank Danamon regarding the
program—including, but not limited to, the
use of personal data for
decision-making—are final and binding for
all cardholders and applicants.
- Any
terms and conditions related to the card,
products, or services offered by Bank Danamon
not specifically outlined in this document
remain applicable and integral to these Program
Terms and Conditions.
- These
Program Terms and Conditions form an inseparable
part of the General Terms and Conditions of
Danamon American Express Credit and Charge
Cards, as well as the Membership Rewards Point
Program Terms. The aforementioned terms remain
valid unless otherwise specified in this
document.
- Bank
Danamon reserves the right to revise, amend, or
supplement the Program Terms and Conditions at
any time. Any changes will be communicated
through Bank Danamon’s available
communication channels. If there are changes to
benefits, risks, fees, or terms, participants
have the right to submit objections in writing
to Bank Danamon within 30 (thirty) business days
of the notification. Failure to raise objections
within this timeframe will be considered
acceptance of the changes. Participants who do
not agree to the changes may cancel their
participation after settling any obligations
with Bank Danamon.
- Participants
declare that there are no transactions involving
money laundering or other prohibited activities
under Indonesian law.
- In
cases of fraud, misconduct, or transactional
irregularities, Bank Danamon reserves the right
to cancel transactions, revoke participation, or
withdraw rewards from the cardholder.
- Cardholders
may submit complaints regarding products or
services either verbally or in writing to the
nearest Bank Danamon branch, Hello Danamon
(1-500-090), or via email at hellodanamon@danamon.co.id.
- Complaint
handling procedures can be accessed through Bank
Danamon’s website: https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.
- These
Program Terms and Conditions have been adjusted
to comply with applicable laws, including the
regulations of the Financial Services Authority
of Indonesia (Otoritas Jasa Keuangan or
OJK).
- PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia.
-
Participants are required to read and understand
the Program Terms and Conditions.
These General Terms and Conditions of the Singapore Tourist Privilege Program for Danamon American Express Credit and Charge Cards (“General Terms and Conditions of the Program”) are the terms and conditions that apply to customers who participate in the Singapore Tourist Privilege Program for Danamon American Express Credit and Charge Cards (“Program”) organized by American Express (“Organizer”).
Program Participants hereby agree and bind themselves to all provisions in the General Terms and Conditions of the Program as follows:
-
Program Period
The program period is from July 1, 2025 to May 31, 2026. (“Program Period”).
-
Participant’s Criteria
Customers who are entitled to participate in this program are as follows:
- This program is valid for Bank Danamon customers who hold individual and corporate Danamon American Express Credit and Charge Cards issued by Bank Danamon ("Cards").
- Cards must be active, have no outstanding balances, and are not blocked.
- The program is valid for supplementary cardholders.
- The program is also valid for Bank Danamon employees, hereinafter referred to as ("Program Participants").
-
Program Terms and Conditions
- Before participating in the Program, Program Participants are required to read, understand, and comply with the characteristics, benefits, risks, costs, and other provisions of the Program and agree to the General Terms and Conditions of this Program.
- The Bank reserves the right to reject or cancel a Program Participant's participation in this Program if the Program Participant does not meet the General Terms and Conditions of the Program.
- Program Participants are fully responsible for all risks of loss, claims, lawsuits, and/or claims related to their participation and/or cancellation of their participation in this Program.
- The Program consists of various promotions in the dining, travel, and lifestyle categories valid in Singapore.
-
The list of promotions included in the Program can be seen at the following link:
- Merchant promotion category Shop, Dine, Play: https://www.americanexpress.com/en-sg/benefits/promotions/exploresg/shop-dine-play.html
- Merchant promotion category Stay: https://www.americanexpress.com/en-sg/benefits/promotions/exploresg/stay.html
- Offers cannot be transferred or exchanged for cash, or combined with other offers, promotions, vouchers, or privileges, unless stated otherwise.
- Offers are valid only if payment for the relevant product or service is made using a Card that meets the General Program Terms and Conditions.
- Prices listed may be subject to applicable service fees and government taxes (if any).
- Expired or unused offers cannot be refunded, extended, or forfeited under certain conditions as determined by the participating merchant, unless stated otherwise.
- By making a transaction in accordance with the General Program Terms and Conditions, Program Participants are deemed to have read, understood, and agreed to participate in the Program and to be subject to these General Program Terms and Conditions. Transactions made by Program Participants constitute valid proof of their participation in the Program and their agreement to be bound by these General Program Terms and Conditions.
- Customer Complaint
- Program participants can submit complaints about banking products and/or services verbally or in writing through the nearest Bank Danamon branch office or Hello Danamon: 1-500-090 (GSM) or via email at: hellodanamon@danamon.co.id which is available 24 hours.
- Complete procedures and mechanisms regarding Program Participant complaint services refer to the General Terms and Conditions for Banking Accounts and Services, or can be accessed on the Bank's official website at the following link: https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.
- Other Terms and Conditions
- Merchants participating in the Program are fully responsible for all products, services, consultations, advice, and fulfillment of the Offer in accordance with these Terms & Conditions.
- Other provisions refer to the provisions set by American Express as the Organizer. In the event of a dispute regarding the Offer, American Express' decision is final and binding on all parties involved.
- The terms and conditions of participating merchants in the Program still apply (e.g., additional fees during the holiday season or major holidays) – please check details directly with the relevant merchant.
- Other terms and conditions related to the Card or Bank Danamon products and/or services, to the extent not stipulated otherwise in these General Terms and Conditions of the Program, remain in effect and are binding on Program Participants and form an integral part of these General Terms and Conditions of the Program.
- These General Terms and Conditions of the Program are an integral part of the General Terms and Conditions of Danamon American Express Credit Card and Charge Card Membership and the General Terms and Conditions of Rewards Point Membership. These terms and conditions remain in effect to the extent not stipulated otherwise in these General Terms and Conditions of the Program.
- Program Participants hereby agree and acknowledge that Bank Danamon reserves the right to amend/change/supplement these General Terms and Conditions of the Program from time to time. Any changes/additions/updates to these General Terms and Conditions of the Program will be notified through the communication media available at Bank Danamon. In the event of changes to the benefits, risks, costs, terms and conditions under these General Terms and Conditions of the Program, Program Participants have the right to submit a written objection to Bank Danamon within 30 (thirty) business days from the date of notification of such changes by Bank Danamon through Bank Danamon's communication media. Program Participants agree that they are deemed to have agreed to such changes if they do not submit an objection within that time period. If Program Participants do not agree to such changes, Program Participants have the right to cancel their participation in the Program by first fulfilling all Program Participant obligations to Bank Danamon (if any).
- Program Participants declare that there are no and will not be any transactions that indicate money laundering and/or other transactions that are not permitted under applicable laws and regulations in Indonesia.
- If there are indications of fraud, cheating, and/or transaction irregularities, unusual transactions, money laundering, and/or actions inconsistent with laws and regulations, Bank Danamon reserves the right to cancel the transaction or cancel the Program Participant's participation in the relevant Program. Program Participants are still required to pay all obligations to Bank Danamon.
- The General Terms and Conditions of this Program have been adjusted to comply with laws and regulations, including those of the Financial Services Authority.
- PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority and Bank Indonesia and is a participant in the Deposit Insurance Corporation (LPS) guarantee program.
- Warning
Program participants must be wary of fraud committed by individuals impersonating the Bank and promising prizes in any form. Any fraud or other criminal activity committed by third parties associated with or acting on behalf of the Program is beyond the Bank's jurisdiction.
The General Terms and Conditions of Explore Thailand Program for Danamon American Express Credit and Charge Cards (“General Terms and Conditions of the Program”) are the terms and conditions applicable to customers participating in Explore Thailand Program for Danamon American Express Credit and Charge Cards (“Program”) organized by American Express (“Organizer”).
Program participants hereby agree and bind themselves to all the terms and conditions of the General Terms and Conditions of the Program as follows:
- Program Period
The program is valid from 1 April until 30 September 2025 (“Program Period”).
- Participant Criteria
- This program is applicable to individual and corporate holders of Danamon American Express Credit and Charge Cards issued by Bank Danamon ("Cardholder").
- The Danamon American Express Credit and Charge Card owned by the Cardholder must be active, with no outstanding payments and the card must not be blocked.
- Applicable to additional cardholders.
- Program Terms and Conditions
- Program participants must read and understand the General Terms and Conditions of the Program.
- The bank has the right to refuse or cancel the participation of Program participants in this Program if the Program participant does not meet the General Terms and Conditions of the Program.
- Program participants are fully responsible for any risks of loss, claims, lawsuits, and/or claims related to their participation and/or cancellation of their participation in this Program.
- The promotional program consists of various promotions in dining, traveling, and lifestyle categories in Thailand.
- The list of participating merchants can be seen at the following link:
- Dining category merchants: Dining | American Express TH
- Traveling category merchants: Travel | American Express TH
- Lifestyle category merchants: Lifestyle | American Express TH
- Offers are non-transferable or redeemable for cash, or combinable with other offers, promotions, vouchers, or other privileges unless stated otherwise.
- The offer is only valid if payment for the related products or services is made using a valid American Express Card held by an eligible Cardholder.
- The prices listed may be subject to applicable service charges and government taxes (if any).
- Expired or unused offers cannot be refunded, extended, or voided under certain conditions according to the participating merchant's terms, unless stated otherwise.
- The participating merchant is fully responsible for all products, services, consultations, advice, and fulfillment of the Offer in accordance with these Terms & Conditions. American Express is not the provider of the products/services offered and makes no statements or guarantees regarding those products/services.
- Other terms and conditions must refer to the terms and conditions set by American Express as the Organizer. In the event of a dispute regarding the Offer, the decision of American Express is final and binding on all parties involved.
- The terms & conditions of participating merchants apply (for example, additional charges during holiday seasons or special days) – please check the details directly with the relevant merchant.
- Other terms and conditions related to cards and/or products and/or services from Bank Danamon, as long as not stipulated differently in the General Terms and Conditions of this Program, remain in effect and binding on Cardholders and form an inseparable unit with the General Terms and Conditions of the Program.
- The Terms and Conditions of this Program are an inseparable part of the Terms and Conditions of the Danamon American Express Credit Card and Charge Card Membership and the Terms and Conditions of the Membership Rewards Points. These terms and conditions remain in effect unless otherwise stipulated in the Terms and Conditions of this Program.
- The Cardholder hereby agrees and acknowledges that Bank Danamon has the right to amend/change/supplement the General Terms and Conditions of this Program from time to time. Any changes/additions/updates to the General Terms and Conditions of this Program will be communicated through the available communication media at Bank Danamon. In the event of changes in benefits, risks, costs, terms, and conditions based on the General Terms and Conditions of this Program, the Cardholder has the right to submit a written objection to Bank Danamon within 30 (thirty) business days from the date of notification of the change made by Bank Danamon through its communication media. The Cardholder agrees that the Cardholder is deemed to have consented to the changes if the Cardholder does not submit an objection within that time frame. If the Cardholder does not agree to the changes, then the Cardholder has the right to withdraw from the Program.
- The Cardholder declares that there are no and will be no transactions indicated as money laundering and/or any other transactions not permitted under the prevailing laws and regulations in Indonesia.
- If there are reports of indications of fraud, deceit, and/or transaction deviations, Bank Danamon has the right to cancel the transaction, cancel the participation in the Program, and/or grant rewards to the relevant Cardholder.
- The Cardholder can submit complaints regarding banking products/services either verbally or in writing through the nearest Bank Danamon branch, Hello Danamon at 1-500-090, or The Platinum Card Service (021 3435 8889), or via email at hellodanamon@danamon.co.id.
- The procedures for complaint services can be accessed through the website https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.
- The General Terms and Conditions of this program have been adjusted in accordance with applicable laws and regulations, including the regulations of the Financial Services Authority.
- PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority and Bank Indonesia.
- Program participants must read and understand the General Terms and Conditions of the Program.
These General Terms and Conditions for the IDR 25,000 Discount Program on the Grab App for
Danamon American Express Credit and Charge Cards ("General Program Terms and Conditions") govern
the participation of customers in the IDR 25,000 Discount Program on the Grab App ("Program")
organized by PT Bank Danamon Indonesia Tbk ("Bank Danamon").
By participating in the Program, participants agree to be bound by all the terms and conditions
outlined below:
-
Program Period
The Program will run from 15 April to 14 October 2025 ("Program Period").
-
Participant Eligibility
-
This Program is valid for holders ("Cardholders") of the following cards:
-
Danamon American Express Platinum Charge Card
- Danamon American Express
Gold Charge Card
- Danamon American Express
Green Charge Card
- Danamon American Express
GRCC Blue and Gold Credit Cards
- Danamon American Express Gold Business Credit Card
-
Danamon American Express Platinum Charge Card
- Applicable when payment is made in the Grab app using a qualifying American Express® Card issued in Indonesia, Malaysia, Vietnam, or a qualifying American Express® Card issued by BDO in the Philippines.
- The Program does not apply to corporate credit cards.
-
This Program is valid for holders ("Cardholders") of the following cards:
-
Program Terms and Conditions
-
Participants must read and understand these General Program Terms and
Conditions.
- Bank
Danamon reserves the right to reject or cancel a participant’s enrollment if
they fail to comply with these terms.
- Participants bear full
responsibility for any losses, claims, demands, or disputes arising from their
participation or cancellation in the Program.
-
The promotional program applies in Indonesia, Malaysia, the Philippines, and Vietnam with the following discount amounts:
- The Malaysia: MYR 6 off with a minimum spend of MYR 60
- The Indonesia: IDR 25k off with a minimum spend of IDR 170k
- The Philippines: PHP 150 off with a minimum spend of PHP750
- The Vietnam: VND 25k with a minimum spend of VND 250k
- The Promotion programs in countries other than Indonesia can be used if the Program Participants are in that country, and the discount amount will be in the local currency of that country.
- The The conversion of the discount amount into Rupiah will follow the currency rate as of the date the discount amount is posted in the Danamon Bank system.
- The Program Participants cannot request deviation from the discount amount that has been converted into Rupiah.
- The
promo code can be used a maximum of 2 (two) times per Program Period.
- The
promotion is only valid for GrabFood or DineOut transactions on the Grab app.
- This
promotion may be combined with other discount programs or promotions (if
applicable).
- Payment must be made using Danamon
American Express Credit or Charge Cards issued in Indonesia.
- Contact the Grab Call Center if the
promo code cannot be used.
- Bank
Danamon’s decisions regarding the Program—including but not limited to
the acceptance of personal data for reward eligibility—are final and binding
for all participating Cardholders.
- Other terms and conditions related
to the card, products, and/or services of Bank Danamon remain in effect unless
otherwise stated in these General Program Terms and Conditions.
- These General Program Terms and
Conditions are inseparable from the General Terms and Conditions of Danamon American
Express Credit and Charge Card Membership and the General Terms and Conditions of
Membership Rewards Points. These terms remain applicable unless modified
herein.
- Cardholders acknowledge that Bank
Danamon reserves the right to amend, modify, or supplement these terms at any time.
Any changes will be communicated via Bank Danamon’s official channels. If
changes affect benefits, risks, fees, or terms, Cardholders may submit a written
objection within 30 (thirty) business days of notification. Failure to object
constitutes acceptance. Cardholders who disagree may withdraw from the Program after
settling any outstanding obligations.
- Cardholders confirm that no
transactions involve money laundering or other illegal activities under Indonesian
law.
- If
fraud, misuse, or suspicious transactions are reported, Bank Danamon may cancel
transactions, revoke Program participation, or withhold rewards.
- Cardholders may submit complaints
orally or in writing at the nearest Bank Danamon branch, via The Platinum Card
Service (021 3435 8889), or by email at hellodanamon@danamon.co.id.
- Complaint procedures are available
at: https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah
- These terms comply with Financial
Services Authority (OJK) regulations.
- PT Bank Danamon Indonesia Tbk is licensed and supervised by the OJK and Bank Indonesia.
-
Participants must read and understand these General Program Terms and
Conditions.
General Terms and Conditions of the Complimentary Premium
Subscription Program with PressReader
The General Terms and Conditions of the Complimentary Premium
Subscription Program with PressReader for Danamon American Express Gold
Charge Cardholders (“General Terms and Conditions of the
Program”) outline the terms and conditions applicable to customers
participating in the Complimentary Premium Subscription Program with
PressReader for Danamon American Express Gold Charge Cardholders
(“Program”), organized by PT Bank Danamon Indonesia Tbk
(“Bank Danamon”).
Participants in the Program hereby agree to and are bound by all
provisions in the General Terms and Conditions of the Program, as
outlined below:
-
Program Period
The Program will run from January 1, 2025, to July 31, 2025 (“Program Period”).
-
Participant Criteria
- The Program is open to individual Bank Danamon customers who hold a Danamon American Express Gold Charge Card with BIN 3755394 or 3755391 (“Cardholders”).
- The Danamon American Express Gold Charge Card must be active, have no outstanding payments, and must not be blocked.
-
Program Terms and Conditions
-
Participants are required to read and understand
the General Terms and Conditions of the
Program.
- The
Bank reserves the right to reject or cancel a
participant's enrollment in the Program if they
fail to meet the General Terms and
Conditions.
- Participants
assume full responsibility for any risks,
losses, claims, lawsuits, and/or demands arising
from their participation in or cancellation from
this Program.
- The
Program is subject to the following
provisions:
- The Complimentary Premium Subscription on PressReader is valid for 7 (seven) days from the date of registration.
- After the 7-day period expires, participants will be charged USD 23.99 per month, which will be directly billed to their Danamon American Express Gold Card.
-
For more information, please visit https://experiences.global/id/offers/pressreader.
- All
decisions made by Bank Danamon regarding the
program—including, but not limited to, the
use of personal data for
decision-making—are final and binding for
all cardholders and applicants.
- Any
terms and conditions related to the card,
products, or services offered by Bank Danamon
not specifically outlined in this document
remain applicable and integral to these Program
Terms and Conditions.
- These
Program Terms and Conditions form an inseparable
part of the General Terms and Conditions of
Danamon American Express Credit and Charge
Cards, as well as the Membership Rewards Point
Program Terms. The aforementioned terms remain
valid unless otherwise specified in this
document.
- Bank
Danamon reserves the right to revise, amend, or
supplement the Program Terms and Conditions at
any time. Any changes will be communicated
through Bank Danamon’s available
communication channels. If there are changes to
benefits, risks, fees, or terms, participants
have the right to submit objections in writing
to Bank Danamon within 30 (thirty) business days
of the notification. Failure to raise objections
within this timeframe will be considered
acceptance of the changes. Participants who do
not agree to the changes may cancel their
participation after settling any obligations
with Bank Danamon.
- Participants
declare that there are no transactions involving
money laundering or other prohibited activities
under Indonesian law.
- In
cases of fraud, misconduct, or transactional
irregularities, Bank Danamon reserves the right
to cancel transactions, revoke participation, or
withdraw rewards from the cardholder.
- Cardholders
may submit complaints regarding products or
services either verbally or in writing to the
nearest Bank Danamon branch, Hello Danamon
(1-500-090), or via email at
hellodanamon@danamon.co.id.
- Complaint
handling procedures can be accessed through Bank
Danamon’s website: https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.
- These
Program Terms and Conditions have been adjusted
to comply with applicable laws, including the
regulations of the Financial Services Authority
of Indonesia (Otoritas Jasa Keuangan or
OJK).
- PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia.
-
Participants are required to read and understand
the General Terms and Conditions of the
Program.
General Terms and Conditions of The Hotel Collection
Program
The General Terms and Conditions of The Hotel Collection Program for
Danamon American Express Gold Charge Cardholders (“General Terms
and Conditions”) set forth the rules and requirements for
customers participating in The Hotel Collection Program for Danamon
American Express Gold Charge Cardholders (“Program”),
organized by PT Bank Danamon Indonesia Tbk (“Bank
Danamon”).
By participating in the Program, customers agree to abide by all
provisions outlined in these General Terms and Conditions:
-
Program Period
The Program is valid from January 1, 2025, to December 31, 2025 (“Program Period”).
-
Eligibility Criteria
- The Program is open to individual Bank Danamon customers who are holders of a Danamon American Express Gold Charge Card with BIN 3755394 or 3755391 (“Cardholders”).
- Cardholders’ Danamon American Express Gold Charge Cards must be active, without overdue payments, and unblocked.
-
Program Terms and Conditions
-
Participants must read and understand the
General Terms and Conditions before joining the
Program.
- The
Bank reserves the right to reject or revoke a
participant's enrollment if they fail to meet
the Program’s General Terms and
Conditions.
- Participants
are solely responsible for any risks, losses,
claims, lawsuits, or demands arising from their
participation in or withdrawal from the
Program.
- The
Program benefits include:
- A complimentary room upgrade and USD 100 hotel credit when booking accommodations through The Hotel Collection.
- Bookings must be made by contacting the Gold Concierge Service at 1-500-090.
-
For further details, please visit https://experiences.global/id/travel/finehotels.
- All
decisions made by Bank Danamon regarding the
program—including, but not limited to, the
use of personal data for
decision-making—are final and binding for
all cardholders and applicants.
- Any
terms and conditions related to the card,
products, or services offered by Bank Danamon
not specifically outlined in this document
remain applicable and integral to these Program
Terms and Conditions.
- These
Program Terms and Conditions form an inseparable
part of the General Terms and Conditions of
Danamon American Express Credit and Charge
Cards, as well as the Membership Rewards Point
Program Terms. The aforementioned terms remain
valid unless otherwise specified in this
document.
- Bank
Danamon reserves the right to revise, amend, or
supplement the Program Terms and Conditions at
any time. Any changes will be communicated
through Bank Danamon’s available
communication channels. If there are changes to
benefits, risks, fees, or terms, participants
have the right to submit objections in writing
to Bank Danamon within 30 (thirty) business days
of the notification. Failure to raise objections
within this timeframe will be considered
acceptance of the changes. Participants who do
not agree to the changes may cancel their
participation after settling any obligations
with Bank Danamon.
- Participants
declare that there are no transactions involving
money laundering or other prohibited activities
under Indonesian law.
- In
cases of fraud, misconduct, or transactional
irregularities, Bank Danamon reserves the right
to cancel transactions, revoke participation, or
withdraw rewards from the cardholder.
- Cardholders
may submit complaints regarding products or
services either verbally or in writing to the
nearest Bank Danamon branch, Hello Danamon
(1-500-090), or via email at hellodanamon@danamon.co.id.
- Complaint
handling procedures can be accessed through Bank
Danamon’s website: https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.
- These
Program Terms and Conditions have been adjusted
to comply with applicable laws, including the
regulations of the Financial Services Authority
of Indonesia (Otoritas Jasa Keuangan or
OJK).
- PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia.
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Participants must read and understand the
General Terms and Conditions before joining the
Program.
General Terms and Conditions of the Car Rental Program at Sixt, Avis, and Hertz
The General Terms and Conditions of the Car Rental Program at Sixt, Avis, and Hertz for Danamon American Express Gold Charge Cardholders (“General Terms and Conditions”) are the rules and provisions that apply to customers participating in the Car Rental Program at Sixt, Avis, and Hertz for Danamon American Express Gold Charge Cardholders (“Program”), organized by PT Bank Danamon Indonesia Tbk (“Bank Danamon”).
By participating in the Program, customers agree to abide by all provisions set forth in these General Terms and Conditions:
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Program Period
The Program is valid from January 1, 2025, to December 31, 2025 (“Program Period”).
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Eligibility Criteria
- This Program is open to individual Bank Danamon customers who hold a Danamon American Express Gold Charge Card with BIN 3755394 or 3755391 (“Cardholders”).
- Cardholders’ Danamon American Express Gold Charge Cards must be active, without overdue payments, and unblocked.
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Program Terms and Conditions
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Program participants must read and understand the General Terms and Conditions.
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The Bank reserves the right to reject or cancel participation in this Program if the participant does not meet the General Terms and Conditions.
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Participants are fully responsible for any risks, losses, claims, lawsuits, or demands arising from their participation in or cancellation of participation in the Program.
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The Program applies with the following conditions:
Merchant Program Description Information Hertz
Complimentary registration for Hertz Gold Plus membership to enjoy:
- Complimentary additional driver for a partner (spouse)
- Faster checkout
- Points redemption for free car rentals or car upgrades
- Free car upgrade if renting for more than 5 days (terms and conditions apply)
Registration can be made via this link: https://www.hertz.com/AmexBenefits/
Avis
Complimentary registration for Avis Preferred membership to enjoy:
Save up to 15% on car rental costs
Registration can be made via this link: https://one.avisworld.com/en_GB/Avis-Amex/
Sixt
Complimentary Sixt membership registration to enjoy:
- Save up to 10% on car rental costs
- Complimentary additional driver for car rentals in the United States (terms and conditions apply)
Registration can be made via this link: https://www.sixt.com/services/#/b2bregistration?b2b_token=7bd558d5-f063-2ce1-8847-bad779587cf0
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All decisions made by Bank Danamon regarding the program—including, but not limited to, the use of personal data for decision-making—are final and binding for all cardholders and applicants.
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Any terms and conditions related to the card, products, or services offered by Bank Danamon not specifically outlined in this document remain applicable and integral to these Program Terms and Conditions.
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These Program Terms and Conditions form an inseparable part of the General Terms and Conditions of Danamon American Express Credit and Charge Cards, as well as the Membership Rewards Point Program Terms. The aforementioned terms remain valid unless otherwise specified in this document.
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Bank Danamon reserves the right to revise, amend, or supplement the Program Terms and Conditions at any time. Any changes will be communicated through Bank Danamon’s available communication channels. If there are changes to benefits, risks, fees, or terms, participants have the right to submit objections in writing to Bank Danamon within 30 (thirty) business days of the notification. Failure to raise objections within this timeframe will be considered acceptance of the changes. Participants who do not agree to the changes may cancel their participation after settling any obligations with Bank Danamon.
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Participants declare that there are no transactions involving money laundering or other prohibited activities under Indonesian law.
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In cases of fraud, misconduct, or transactional irregularities, Bank Danamon reserves the right to cancel transactions, revoke participation, or withdraw rewards from the cardholder.
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Cardholders may submit complaints regarding products or services either verbally or in writing to the nearest Bank Danamon branch, Hello Danamon (1-500-090), or via email at hellodanamon@danamon.co.id.
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Complaint handling procedures can be accessed through Bank Danamon’s website: https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.
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These Program Terms and Conditions have been adjusted to comply with applicable laws, including the regulations of the Financial Services Authority of Indonesia (Otoritas Jasa Keuangan or OJK).
- PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia.
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Program participants must read and understand the General Terms and Conditions.
