Bonus 26% GarudaMiles

This Program is only open to Program Participants who meet the following criteria:

1. Customers of PT Bank Danamon Indonesia Tbk (“Bank”) who own and transact using any of the following Danamon credit or charge cards: Danamon Grab, JCB Precious, Mastercard Platinum, Mastercard World, Mastercard World Business, Mastercard World Elite, Visa Platinum, Visa Infinite, American Express Blue, American Express Gold; or charge cards: Danamon American Express Green, American Express Gold, American Express Rose Gold, and American Express Platinum (“Program Participants”); and
2. Registered Garuda Indonesia members who are enrolled in the loyalty and rewards program operated by Garuda Indonesia (“GarudaMiles”) and possess a unique membership ID at the time of Program participation. If a Program Participant is not a registered Garuda Indonesia member during the Program Period, they must register as a Garuda Indonesia member prior to joining the Program. Any membership registration completed after the Program Period will disqualify the Program Participant from participating in the Program (“Program Participant”).

1. Program Participants are required to read and understand the General Terms and Conditions of the Program.
2. The Bank reserves the right to reject or cancel any Program Participant’s participation in this Program if the Program Participant does not meet the General Terms and Conditions of the Program.
3. Program Participants are fully responsible for any risks, losses, claims, lawsuits, and/or demands related to their participation and/or cancellation of participation in this Program.
4. This Program applies to Program Participants who own and transact using the following Danamon credit or charge cards: Danamon Grab, JCB Precious, Mastercard Platinum, Mastercard World, Mastercard World Business, Mastercard World Elite, Visa Platinum, Visa Infinite, American Express Blue, and American Express Gold; as well as charge cards: Danamon American Express Green, American Express Gold, American Express Rose Gold, and American Express Platinum (“Card”).
5. Program Participants are subject to the GarudaMiles conversion structure at the Bank and must successfully complete the conversion into GarudaMiles through dpoint.id, Hello Danamon, Premium Card Service, and/or Platinum Card Service.
6. Program Participants who meet the Program Terms and Conditions are entitled to receive a 26% (twenty six percent) bonus GarudaMiles, with a maximum bonus limit of 50,000 GarudaMiles per Program Participant during the Program Period.
7. There is no limit to the number of GarudaMiles conversions that a Program Participant may perform during the Program Period.
8. Bonus GarudaMiles are calculated based on the GarudaMiles converted and obtained in accordance with the conversion rate determined by the Bank.
9. All bonus GarudaMiles earned under this Program will be credited to the Garuda Indonesia member account that has fulfilled the Program Terms and Conditions within 60 (sixty) business days (or another period deemed appropriate by Garuda Indonesia) after the end of the Program Period, provided that Garuda Indonesia has received all required information. This excludes invalid, canceled, or exchanged conversions, for which no GarudaMiles will be awarded to the Program Participant under this Program.
10. Bonus GarudaMiles earned through this Program are valid for 12 (twelve) months from the date the bonus GarudaMiles are credited to the Garuda Indonesia member account. Any bonus GarudaMiles not used within the validity period will expire without notice or compensation.

1. Program Participants may submit complaints regarding banking products/services either verbally or in writing through the nearest Bank branch, via Hello Danamon at 1-500-090, or by email at hellodanamon@danamon.co.id available 24 hours.
2. The procedures for complaint handling can be accessed via the website: https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.

1. The General Terms and Conditions of the Program form an integral and inseparable part of the General Terms and Conditions for Accounts and Banking Services of PT Bank Danamon Indonesia Tbk, the General Terms and Conditions of Danamon Credit Card Membership, and the General Terms and Conditions of Danamon American Express Credit Card and Charge Card Membership. These terms remain in effect unless otherwise stipulated in this General Terms and Conditions of the Program.
2. Products, services, and/or benefits provided Garuda Indonesia are solely the responsibility of Garuda Indonesia and are not products nor the responsibility of the Bank. For any issues or complaints related to such products, services, and/or benefits, please contact Garuda Indonesia directly.
3. Program Participants hereby agree and acknowledge that the Bank reserves the right to revise, amend, or supplement the General Terms and Conditions of the Program from time to time. All changes or updates will be communicated through the Bank’s available communication channels. If such changes involve modifications to benefits, risks, fees, or other conditions, Program Participants have the right to submit written objections to Bank Danamon within thirty (30) business days from the notification date. If no objection is submitted within that timeframe, the Progream Participant is deemed to have agreed to the changes. If the Program Participant disagrees, they may cancel their Program enrollment after fulfilling any outstanding obligations to the Bank (if any).
4. Program Participants state that there are no, and will be no, transactions that indicate money laundering or other activities prohibited under prevailing laws and regulations in Indonesia.
5. If there are indications of fraud, misuse, irregular or suspicious transactions, money laundering, or violations of applicable laws, the Bank has the right to cancel transactions, terminate use of Bank products/services, revoke Program participation, and withdraw Program benefits from the affected Program Participant. The Program Participant must still fulfill any outstanding obligations to the Bank (if any).
6. In case of any irregularities related to the Program or if fraud is suspected, the Program Participant is advised to immediately report such concerns to Hello Danamon.
7. The General Terms and Conditions of the Program has been adjusted to comply with applicable laws and regulations, including provisions issued by the Financial Services Authority (OJK).
8. PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia, and is a member of the Indonesia Deposit Insurance Corporation (LPS) guarantee program.