10% Savings Program for Ponant Cruise Packages

04 October 2026 - 31 March 2027
Special Offer

Program Description

These General Terms and Conditions of the 10% Savings Program for Ponant Cruise Packages (“General Terms and Conditions of the Program”) apply to customers of PT Bank Danamon Indonesia Tbk (“Danamon”) who hold and conduct transactions using a Card (“Cardholders”) and participate in:

10% Savings Program for Ponant Cruise Packages (“Program”).

The Program is organised by Danamon in collaboration with its merchant partner, PT Jembatan Indonesia Jepang (“J-Trip”).

The Cardholder hereby agrees to and is bound by all provisions of these General Program Terms and Conditions as follows:

Program Period

The Program runs from 4 October 2026 to 31 March 2027 (“Program Period”).

Participating Outlet

  1. Event at the Bromo Room, Grand Hyatt Jakarta, on Saturday, 31 October 2026.
  2. J-Trip Office, Cityloft Sudirman Apartment, 11th Floor, Unit 1123 Jl. KH Mas Mansyur Kav. 121, Central Jakarta 10220 Tel: 021-25556655 Email: info.jtripid@gmail.com

General Terms and Conditions of the Program

  1. The Program is applicable to Cardholders of the following Cards: i) Bank Danamon Credit Cards bearing the Visa, Mastercard, and JCB logos; and ii) Danamon American Express Credit Cards and Charge Cards, excluding corporate Cards (the “Card”).
  2. Cardholders are required to read and understand these Program General Terms and Conditions.
  3. The Bank reserves the right to reject or cancel a Cardholder’s participation in the Program if the Cardholder does not comply with these Program General Terms and Conditions.
  4. The Cardholder shall be fully responsible for any risk of loss, demand, legal action, and/or claim arising from the Cardholder’s participation in and/or cancellation of participation in the Program.
  5. The 10% Savings Program applies to PONANT Cruise bookings.
  6. Selected Danamon Customers will receive an exclusive invitation from their Relationship Manager to attend a PONANT Japan Cruise presentation and private afternoon tea.
  7. The event will be held at the Bromo Room, Grand Hyatt Jakarta, on Saturday, 31 October 2026 at 11.00 a.m.
  8. Customers will receive information about the PONANT Cruise experience, itinerary, destinations, onboard facilities and available services.
  9. Customers will also be introduced to various tourist destinations in western Japan, including Kobe.
  10. Interested Customers may continue with the consultation and booking process through J-Trip.
  11. To secure a reservation, the Customer must pay a deposit of 10% (ten per cent) using an eligible Danamon Credit Card or Charge Card.
  12. A further payment of 20% (twenty per cent) of the cruise price must be made no later than 14 days after the initial payment.
  13. The remaining 70% (seventy per cent) must be paid no later than 90 days before departure.
  14. Customers who are not ready to make a booking during the event may continue the consultation and booking process directly with J-Trip after the event.
  15. J-Trip’s travel consultant can be contacted at info.jtripid@gmail.com.
  16. J-Trip will assist with the entire booking process, including travel consultations, itinerary information, payment guidance and other travel arrangements.
  17. Prices are quoted in Japanese currency and will be converted into Indonesian rupiah when the Customer makes payment.
  18. The Program is available for Principal Cards and Supplementary Cards.
  19. The Program is available every day, including public holidays, during the Program Period.
  20. The Program cannot be combined with any other program and/or promotion.
  21. The Program benefit is non-refundable and cannot be redeemed for cash or refunded.
  22. Details of the cruise packages, sailing terms and conditions and prices are available through this link.

Cardholder Complaints

  1. The Cardholder and/or the Cardholder’s representative may submit verbal or written complaints about banking products/services through the nearest Danamon branch, Hello Danamon at 1-500-090, or by email at hellodanamon@danamon.co.id .
  2. The complaint-handling procedure is available on Danamon’s official website at https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah .

Other Term and Conditions

  1. These General Program Terms and Conditions form an integral part of the “General Terms and Conditions of Danamon Credit Card Membership” and other terms and conditions relating to banking products and/or services. If any of those provisions differ from or conflict with these General Program Terms and Conditions, these General Program Terms and Conditions shall prevail.
  2. Products, services and/or benefits provided by the merchant partner are the responsibility of the merchant partner and are not products or responsibilities of the Bank. Please contact the relevant merchant partner if there are any issues or complaints concerning such products, services and/or benefits.
  3. The Cardholder hereby agrees and acknowledges that Danamon may revise, amend or supplement these General Program Terms and Conditions from time to time. Any revision, addition or update will be notified through Danamon’s available communication channels. If there are changes to the benefits, risks, fees, terms or conditions under these General Program Terms and Conditions, or any other changes, the Cardholder may submit a written objection to Danamon within 30 (thirty) working days from the date on which Danamon gives notice through its communication channels. The Cardholder agrees that they will be deemed to have accepted the changes if they do not object within that period. If the Cardholder does not accept the changes, they may cancel their participation in the Program after first settling all obligations to Danamon (if any).
  4. The Cardholder represents that they are not conducting and will not conduct any transaction suspected of involving money laundering and/or any other transaction prohibited under applicable Indonesian laws and regulations.
  5. If there are indications of fraud, deception, misuse, transaction irregularities, unusual transactions, money laundering and/or acts contrary to applicable laws and regulations, Danamon may cancel the transaction, terminate the use of the Bank’s products/services, cancel participation in the Program and/or cancel the Program benefits granted to the Cardholder concerned. The Cardholder remains obliged to settle all obligations to Danamon (if any).
  6. If any provision of these General Program Terms and Conditions is prohibited, unenforceable, invalid or declared void by a government or court decision, this will not affect the validity of the remaining provisions, which shall remain effective, binding and enforceable as set out herein.
  7. If a Cardholder notices any irregularity relating to the Program or suspects fraud, they are advised to inform Hello Danamon immediately.
  8. These Program Terms and Conditions are prepared in Indonesian and English. If there is any discrepancy in their provisions or interpretation, the Indonesian version shall prevail.
  9. The headings and terms used in these General Program Terms and Conditions are solely intended to facilitate understanding of their contents.
  10. These General Program Terms and Conditions comply with applicable laws and regulations, including regulations of the Financial Services Authority.
  11. PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority and Bank Indonesia and is a participant in the Indonesia Deposit Insurance Corporation.

Warning

Cardholders must beware of fraud committed by persons claiming to represent Danamon and promising rewards of any kind. Any fraud or other criminal act committed by another party or third party in connection with or in the name of Danamon or the Program is outside Danamon’s responsibility.

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