1. The investor must maintain or hold a Current Account Savings Account (CASA) at Bank Danamon.
2. Investors must have an active risk profile.
3. The investor must ensure sufficiency of funds in their CASA prior to performing the Bond transaction.
4. Investor must hold a Single Investor Identification (SID) for Bonds registered at Bank Danamon.
5. The investor must submit duly accomplished form/s and all required documents for bond transactions.

Taxes:

1. Bank Danamon only acts as a Selling Agent for Bond products. Bonds are NOT products of Bank Danamon and are therefore not guaranteed by Bank Danamon. Since bonds are NOT part of the customer's savings at Bank Danamon, these are excluded from the scope of deposit guarantee program by the Deposit Insurance Corporation (LPS).
2. Investments in Bond products contain investment risks, including the possibility of losing some or all of the invested capital. Every Bond product chosen and purchased by the Customer is based on his/her decision and as such remains his/her sole responsibility. This includes the possibility of choosing or selecting the type of investment product that may not suit or match his/her risk profile. In such cases, Bank Danamon will not be liable for any losses, decrease in investment, funds unavailability or reduction in connection with the investment. Likewise, all possible risks described in this Product Information Summary will remain the responsibility of the Customer.
3. Prior to any purchase of Bond products, Customers are required to fully read and understand the Product Information Summary.
4. Bank Danamon exercises full authority over the verification and approval process for registering/opening any new product.
5. Other provisions related to products and/or services, as long as those are not regulated differently or otherwise in these General Terms and Conditions, are declared to remain valid and binding on the part of the Customer.
6. The Customer hereby agrees and acknowledges that Bank Danamon has the absolute right to improve/revise/update these General Terms and Conditions (hereinafter referred to as "Changes").
7. Bank Danamon will inform the Customer concerning any changes to the benefits, costs, and risks to these terms and conditions through its available communication media. In the event that the Customer disagrees with any of the changes, he/she can submit a statement of objection to Bank Danamon within 30 ( thirty) working days starting from the time the changes were published/announced via Bank Danamon’s available communication media. In case the Customer intends to terminate/close the products and/or services that have been availed or obtained, he/she is required to first complete all of his/her obligations. Beyond the allocated period to submit statement of objection, the Customer agrees that Bank Danamon will consider his/her agreement and compliance with the changes.
8. Customers can submit verbal or written complaints regarding banking transactions or services by visiting the nearest Bank Danamon branch office, calling Hello Danamon (1-500-090) or sending email at hellodanamon@danamon.co.id.
9. Customers can submit verbal or written complaints/objections stating the corresponding reasons regarding Bonds through any of the communication media officially managed by Bank Danamon. The mechanism and procedures for submitting complaints or objections can be accessed via https://www.danamon.co.id. 
10. Procedures regarding Customer Complaints services can be accessed via the website link https://www.danamon.co.id  
11. PT. Bank Danamon Indonesia, Tbk, which is a deposit guarantee participant of the Deposit Insurance Corporation (LPS), is registered and supervised by the Financial Services Authority (OJK). These General Terms and Conditions follow the provisions of laws and regulations including those of the Financial Services Authority regulations.

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