Program Take Over Spesial Program for Home Credit Indonesia Customers

01 November 2024 - 31 December 2025
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Program Description

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The General Terms and Conditions of the Take Over Special Program for Home Credit Indonesia Customers (“General Terms and Conditions of the Program”) are the terms and conditions applicable to Program Participants who participate in the Take Over Special Program for Home Credit Indonesia Customers (“Program”) organised by PT Bank Danamon Indonesia Tbk (“BDI”) in collaboration with PT Home Credit Indonesia (“HCI”).

Program Participants hereby agree and bind themselves to all provisions in the General Terms and Conditions of the Program as follows:

Program Period

The program is implemented during the period from 1 November 2024 to 31 December 2025 (“Program Period”).

Program Participant Criteria

This program is only open to Program Participants who meet the following criteria ("Program Participants"):

HCI Consumers

  1. Have a minimum monthly net income of IDR 10,000,000.00 (ten million Rupiah) as evidenced by attaching a pay slip and savings account statement.
  2. The maximum age of Program Participants at the end of the credit period is:
    • 55 (fifty-five) years of age or upon retirement for private sector employees.
    • 70 (seventy) years of age for professionals and entrepreneurs.
  3. Residing in the coverage area of BDI mortgage facilities (West Java, Central Java, East Java, Special Region of Yogyakarta, Solo, Bali, Medan and Makassar).
  4. Collectibility of Program Participants as recorded in the Financial Services Authority's Financial Information Service System (SLIK OJK) in accordance with the provisions applicable at BDI.

Program Terms and Conditions

  1. Program Participants can apply for take over facilities by clicking on the Program banner in the HCI application, then filling out the e-form in the fields provided. Program Participants will then be contacted by BDI officers via email for further processing of their applications.
  2. Program Participants are required to read and  understand the General Terms and Conditions of this Program.
  3.  BDI reserves the right to reject or cancel the participation of Program Participants in this Program if the Program Participants do not meet the General Terms and Conditions of this Program.
  4. Program Participants are fully responsible for all risks of loss, demands, lawsuits, and/or claims in connection with the participation and/or cancellation of participation of Program Participants in this Program.
  5.  If the Program Participant's take-over facility application is approved, the Program Participant agrees to pay the costs incurred in connection with the take-over facility.
  6. Program Participants must have a mortgage facility with another financial services institution with a disbursement of at least 36 (thirty-six) months prior to submitting a take-over facility application to BDI.
  7. The Program Participant has no history of restructuring or late payments for mortgage facilities from the original financial institution during the 6 (six) months prior to submitting the take-over facility application to BDI or for a specific period as may be determined by BDI from time to time.
  8. The Program Participant may use joint income with their spouse, evidenced by attaching a marriage certificate.
  9. The maximum credit facility that can be granted to Program Participants (loan-to-value ratio) will be adjusted based on the mortgage facility rating, calculated based on the total credit facilities already held by the Program Participant at BDI and other financial institutions, with a maximum credit facility value of 85% (eighty-five percent) of the appraised value of the collateral.
  10. This program is only available for ready stock collateral that is registered with a Certificate of Ownership (SHM) or Certificate of Building Use Rights (SHGB) and/or Certificate of Ownership of a Unit in a Multi-Unit Building (SHMSRS) in accordance with applicable regulations.
  11. The minimum loan amount for this program is IDR 500,000,000 (five hundred million rupiah).

Interest Rate Provisions

Program Participants who meet the General Terms and Conditions and apply for a balance transfer mortgage facility at BDI during the Program Period can enjoy the following interest rates:

Interest Rate* Facility Description

Starting from

5.08% Fixed 5 Years

- Balance Transfer

- Balance Transfer + Top Up

  • Minimum credit period of 15 years

Fixed & Fixed Rate (Tiered Fixed)

1 – 3 Years 5.25%

4 – 6 Years 8.25%

7 – 10/15 Years 11.25%

- Balance Transfer

- Balance Transfer + Top Up

  • Minimum credit period of 10/15 years

*Note: Interest rates are subject to change at any time in accordance with Bank regulations.
*Terms and conditions apply.
*The applicable internal appraisal fee is IDR 500,000.

Program Participant Complaints

  1. Program participants may submit complaints regarding banking products/services either verbally or in writing through the nearest BDI branch office or Hello Danamon (1-500-090) or via email at hellodanamon@danamon.co.id.
  2. The complaint handling procedure can be accessed via the website https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.

Additional Terms and Agreements

  1. General These Program Terms and Conditions form an integral part of the "General Terms and Conditions of Banking Accounts and Services of PT Bank Danamon Indonesia Tbk" and the "General Terms and Conditions of Credit Facilities." In case of inconsistency, these Program Terms and Conditions shall prevail.
  2. Program Participants acknowledge and agree that BDI reserves the right to modify, update, or supplement the Program Terms and Conditions at any time. Changes will be communicated through BDI's available communication channels. If such changes involve benefits, risks, fees, or terms and conditions, participants have 30 (thirty) working days to submit written objections. Failure to object within this period will be deemed as acceptance. If a participant disagrees, they may cancel their participation after settling any outstanding obligations with BDI.
  3. Program Participants confirm that there are no transactions, nor will there be any, that indicate money laundering or other prohibited activities under Indonesian law.
  4. If fraud, misuse, or any irregular transactions are suspected, BDI reserves the right to cancel the transaction, suspend services, revoke Program participation, or withdraw any granted benefits. Participants remain liable for any outstanding obligations to BDI.
  5. If participants suspect fraud or irregularities, they are advised to immediately contact Hello Danamon.
  6. Should any provision of these Terms become unenforceable due to government or court decree, the remaining provisions shall remain valid and enforceable.
  7. These Program Terms and Conditions have been prepared in accordance with applicable regulations, including those issued by the Financial Services Authority.
  8. PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority and Bank Indonesia, and is a participant in the Deposit Insurance Corporation program.

Reminder

Program Participants are advised to beware of fraud conducted by individuals impersonating BDI representatives or offering prizes. Any criminal acts committed by third parties under the guise of this Program are beyond BDI’s responsibility.

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