Benefits for Customers Who Open an RTJH Account:

1. HAJJ QUOTA NUMBER, guaranteeing the issuance of a Hajj quota number through a secure host-to-host connection with the Integrated Hajj Computerized System (SISKOHAT) of the Ministry of Hajj & Umrah.
2. EASY, offering ease and convenience for prospective Hajj pilgrims to register at all nearest Bank Danamon branch offices, both Sharia units and office channeling branches bearing the iB logo
3. NO FEES, no charges applied for ATM cash withdrawals through the Mastercard electronic network in Saudi Arabia

Fitur Produk Rekening Tabungan Jemaah Haji (RTJH)

1. Deposits exceeding IDR 2 billion at one bank are not covered by the LPS deposit insurance scheme, in accordance with LPS Regulation No. 1 of 2023 on the Deposit Insurance Program.
2. The features and fees of the product are subject to change at any time based on Danamon’s policies and will be notified through Danamon’s official communication media
3. Any costs incurred due to the Customer’s negligence will be the responsibility of the Customer.
4. Further risks associated with this product and Danamon’s banking products are stipulated in the General Terms and Conditions of Accounts and Banking Services.

Indonesian Citizen (WNI)

1. Muslim
2. Minimum Age 12 Years
3. Valid Original ID Card
4. Show Original Family Card/Birth Certificate and a Copy
5. Complete and Sign the Wakalah Agreement Form
6. Open Account RTJH

1. Prospective Hajj Pilgrims Visit the Nearest Danamon Bank Branch Office with the iB Logo
   1. Opening of an RTJH Account by the Pilgrim
   2. Making the Payment of Hajj Travel Costs (Bipih) amounting to IDR 25,000,000
   3. Receiving Proof of Payment of Hajj Travel Expenses (Bipih)
2. There are two (2) mechanisms for obtaining a Portion Number at the Ministry of Hajj & Umrah of the Republic of Indonesia:
   1. Prospective Hajj pilgrims come to the regional office of the Ministry of Hajj & Umrah of the Republic of Indonesia according to their e-KTP (e-KTP) address
      1. Bringing the Bipih Payment Receipt and other required documents as stipulated by the Ministry of Hajj & Umrah of the Republic of Indonesia.
      2. Completing the Hajj Registration Form at the Office of the Ministry of Hajj & Umrah of the Republic of Indonesia
      3. Obtaining the “Hajj Quota Number”
   2. Prospective Hajj Pilgrims via the Satu Haji Application (Ministry of Hajj & Umrah of the Republic of Indonesia)
      1. Download Satu Haji application via Playstore/Appstore
      2. Upload all required documents to register for Hajj on the Ministry of Hajj & Umrah application
      3. Obtaining the “Hajj Quota Number”
   3. Hajj pilgrims await payment and Hajj departures according to the Provisions of the Indonesian Ministry of Hajj & Umrah
3. Customers are entitled to file complaints related to banking products and/or services, either verbally and/or in writing, through the following channels
   1. Bank Danamon’s branch offices
   2. Call Center Hello Danamon: 1-500-090 or E-mail: hellodanamon@danamon.co.id

Average waiting time for Indonesia’s Hajj Pilgrims

1. The Bank may refuse any application for Products and/or Services submitted by the Customer if it does not comply with the applicable requirements and terms and conditions.
2. You must carefully read this Product and/or Service Information Summary and have the right to seek clarification from Bank officers regarding all matters related to this Product and/or Service Information Summary.
3. This Product and/or Service Information Summary is a translation of the Indonesian language version of the Product and/or Service Information Summary. In the event of any discrepancy in provisions or inteIDR retation between the Indonesian language and any other language, the Indonesian language version shall prevail.

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