Fine Hotels + Resorts and The Hotel Collection Program for the Platinum Card® Danamon

01 January 2026 - 31 December 2026

Program Description

The General Terms and Conditions of the Fine Hotels + Resorts and The Hotel Collection Program for the Platinum Card® Danamon (“General Terms and Conditions of the Program”) constitute the terms and conditions applicable to customers participating in the Fine Hotels + Resorts and The Hotel Collection Program for the Platinum Card® Danamon (“Program”) organized by American Express.

The Program Participants hereby agree to and bind themselves to all provisions in the General Terms and Conditions of the Program as follows:

Program Period

The Program will run from January 1st, 2026 until December 31st, 2026 (“Program Period”).

Participant Criteria

  1. This Program applies to Platinum Card® Danamon customers with BIN 3755392 (“Cardholders”).
  2. The Program does not apply to corporate credit cards.

General Terms and Conditions of the Program

  1. Program Participants are required to read and understand the General Terms and Conditions of the Program.
  2. The Danamon's reserves the right to refuse or cancel the participation of any Program Participant if the Participant does not comply with the General Terms and Conditions of the Program.
  3. Program Participants are fully responsible for any risks of loss, demands, lawsuits, and/or claims in connection with their participation and/or cancellation of participation in this Program.
  4. The Fine Hotels + Resorts Program includes:
    • 12pm check-in, when available
    • Room upgrade upon arrival, when available. Certain room categories are not eligible for upgrade.
    • Daily breakfast for two
    • US$100 credit to use towards food and beverage, spa, or other on-property charges. Credit use varies by property.
    • Complimentary Wi-Fi
    • Guaranteed 4pm check-out
  5. The Hotel Collection Program includes:
    • 12pm check-in, when available
    • Room upgrade upon arrival, when available. Certain room categories are not eligible for upgrade.
    • US$100 credit to use towards food and beverage, spa, or other on-property charges. Credit use varies by property.
    • Late check out, when available
  6. The Program is valid only when payment is made using the Platinum Card® Danamon.
  7. The Program can be accessed by booking hotels through the American Express Travel Concierge at 0812 9555 8280 and by Platinum Card® Danamon holders.
  8. Cardholders must comply with other terms and conditions set by the hotel.
  9. Hotel bookings are subject to hotel availability.
  10. If there are complaints or other questions related to this Program, cardholders may contact the American Express Travel Concierge.
  11. The Program is not valid if cardholders make bookings through other channels.
  12. For information on participating hotels, please visit Premium Hotels | American Express Indonesia.
  13. All decisions made by Danamon regarding the program—including, but not limited to, the use of personal data for decision-making—are final and binding for all cardholders and applicants.
  14. Any terms and conditions related to the card, products, or services offered by Danamon not specifically outlined in this document remain applicable and integral to these Program Terms and Conditions.
  15. These Program Terms and Conditions form an inseparable part of the General Terms and Conditions of Danamon American Express Credit and Charge Cards, as well as the Membership Rewards Point Program Terms. The aforementioned terms remain valid unless otherwise specified in this document.
  16. Danamon reserves the right to revise, amend, or supplement the Program Terms and Conditions at any time. Any changes will be communicated through Danamon’s available communication channels. If there are changes to benefits, risks, fees, or terms, participants have the right to submit objections in writing to Danamon within 30 (thirty) business days of the notification. Failure to raise objections within this timeframe will be considered acceptance of the changes. Participants who do not agree to the changes may cancel their participation after settling any obligations with Danamon.
  17. Participants declare that there are no transactions involving money laundering or other prohibited activities under Indonesian law.
  18. In cases of fraud, misconduct, or transactional irregularities, Danamon reserves the right to cancel transactions, revoke participation, or withdraw rewards from the cardholder.
  19. Cardholders may submit complaints regarding products or services either verbally or in writing to the nearest Danamon branch, Hello Danamon (1-500-090), or via email at hellodanamon@danamon.co.id.
  20. Complaint handling procedures can be accessed through Danamon’s website: www.danamon.co.id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.
  21. These Program Terms and Conditions have been adjusted to comply with applicable laws, including the regulations of the Financial Services Authority of Indonesia (Otoritas Jasa Keuangan or OJK).
  22. PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia.

Other Terms and Conditions

Fine Hotel Resorts (FHR)

  1. Fine Hotels + Resorts (FHR) program benefits are available for new bookings made through American Express Travel Concierge at 0812 9555 8280 with participating properties and are valid only for Platinum Card® Danamon.
  2. Bookings must be made using an eligible Card and must be paid using that Card, in the eligible Cardmember's name, and that Cardmember must be traveling on the itinerary booked.
  3. The average total value of the program benefits is based on prior-year bookings for stays of two nights; the actual value varies.
  4. Noon check-in and room upgrade are subject to availability and are provided at check-in; certain room categories are not eligible for upgrade.
  5. The type of US$100 Credit and additional amenity (if applicable) varies by property; the credit will be applied to eligible charges up to the amount of the credit.
  6. To receive the credit, the eligible spend must be charged to your hotel room. The credit will be applied at check-out.
  7. Advance reservations are recommended for certain credits.
  8. The type and value of the daily breakfast (for two) varies by property; breakfast will be valued at a minimum of US$60 per room per day. To receive the breakfast credit, the breakfast bill must be charged to your hotel room. The breakfast credit will be applied at check-out.
  9. If the cost of Wi-Fi is included in a mandatory property fee, a daily credit of that amount will be applied at check-out.
  10. Benefits are applied per room, per stay (with a three-room limit per stay).
  11. Back-to-back stays booked by a single Cardmember, Cardmembers staying in the same room or Cardmembers traveling in the same party within a 24-hour period at the same property are considered one stay and are ineligible for additional FHR benefits (“Prohibited Action”).
  12. American Express and the property reserve the right to modify or revoke FHR benefits at any time without notice if we or they determine, in our or their sole discretion, that you may have engaged in a Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with your FHR benefits.
  13. Benefit restrictions vary by property.
  14. Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated. Benefits must be used during the stay booked.
  15. Any credits applicable are applied at check-out in USD or in IDR currency equivalent.
  16. Benefits, participating properties, and availability and amenities at those properties are subject to change.
  17. To be eligible for FHR program benefits, your eligible Card Account must not be cancelled.

The Hotel Collections (THC)

  1. The Hotel Collection (THC) benefits are available for new bookings of two consecutive nights or more made through American Express Travel Concierge at 0812 9555 8280 with participating properties and are valid only for Platinum Card® Danamon.
  2. Bookings must be made using an eligible Card and must be paid using that Card, in the eligible Cardmember's name, and that Cardmember must be traveling on the itinerary booked.
  3. Noon check-in, late check-out and the room upgrade are subject to availability; certain room categories are not eligible for upgrade.
  4. The type of US$100 credit and additional amenity (if applicable) varies by property; the US$100 credit will be applied to eligible charges up to US$100. To receive the US$100 credit, the eligible spend must be charged to your hotel room. The US$100 credit will be applied at check-out.
  5. Advance reservations are recommended for certain credits.
  6. Benefit restrictions vary by property. Benefits are applied per room, per stay (with a three-room limit per stay). Back-to-back stays booked by a single Cardmember, Cardmembers staying in the same room or Cardmembers traveling in the same party within a 24-hour period at the same property are considered one stay and are ineligible for additional THC benefits (“Prohibited Action”).
  7. American Express and the Property reserve the right to modify or revoke the THC benefits at any time without notice if we or they determine, in our or their sole discretion, that you have engaged in a Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with your THC benefits.
  8. Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated.
  9. Benefits must be used during the stay booked. Any credits applicable are applied at check-out in US Dollars or in IDR currency equivalent.
  10. Benefits, participating properties, and availability and amenities at those properties are subject to change.
  11. To be eligible for THC program benefits, your eligible Card Account must not be cancelled.
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