Save 5% + 0% Installment at Altius Hospitals

01 November 2025 - 30 November 2026
Debit Card
Credit Card

Program Description

The Program General Terms and Conditions Save 5% + 0% Installment at Altius Hospitals (“Progam General Terms and Conditions”) constitute the terms and conditions applicable to Program Participant of Save 5% + 0% Installment at Altius Hospitals ("Program") organized by PT Bank Danamon Indonesia Tbk ("Bank") in collaboration with PT Dian Langgeng Permata (“Altius Hospitals”).

The Program Participant hereby agrees to and is bound by all provisions set forth in the following Program General Terms and Conditions:

Program Period

The Program shall be conducted during the period commencing on 1 November 2025 until 30 November 2026 (“Period of Program”).

Participating Outlet

The program is available at Altius Hospitals, located at Jl. Harapan Indah Bulevar Sektor V, Pusaka Rakyat, Kec. Tarumajaya, Kabupaten Bekasi, Jawa Barat 17214.

Program Participant Criteria

  1. 5% Savings Program: only available to customers who hold (i) a Bank Danamon Debit Card with the Visa & Mastercard logo, and (ii) a Bank Danamon Credit Card with the Visa, Mastercard or JCB logo, but excluding corporate credit cards
  2. 0% Installment Program: only available to customers who hold a Danamon Bank Credit Card with the Visa, Mastercard, or JCB logo, but excluding corporate credit cards.

hereinafter referred to as the Cardholder.

Terms and Conditions

  1. Cardholders are required to read and understand the General Terms and Conditions of the Program
  2. Bank Danamon reserves the right to refuse or cancel a Cardholder's participation in this Program if the Cardholder does not comply with the General Terms and Conditions of the Program.
  3. Cardholders are fully responsible for all risks of loss, demands, lawsuits, and/or claims in connection with the Cardholder's participation and/or cancellation of participation in this Program
  4. The Program applies with the following details:
    1. The 5% savings program applies to MCU, Radiology, Laboratory, Pharmacy, Physiotherapy, and Inpatient packages;
    2. The 5% savings program provides the benefit of free pick-up/drop-off from the airport to Altius Hospitals (with a maximum distance of 15km);
    3. The 0% instalment program applies to tenors of 3 (three) months, 6 (six) months, and 12 (twelve) months ("Installment Conversion");
    4. The program applies to a minimum transaction of IDR 1,000,000.00 (one million Rupiah);
    5. Each transaction with Installment Conversion will be subject to an administration fee of IDR 25,000.00 (twenty-five thousand Rupiah) which will be borne by the Cardholder;
    6. Transactions using the Installment Conversion will not earn D-Points or Membership Rewards Points; and
    7. The Installment Conversion application process is conducted directly at the time of transaction at Altius Hospital using the Electronic Data Capture (EDC) machine available at Altius Hospital.
  5. The Program is valid every day, including national holidays, during the Programme Period.
  6. The Program is valid for both primary and additional Credit Cards.
  7. The Program cannot be combined with other programs and/or promotions.
  8. By making transactions in accordance with the General Terms and Conditions of the Program, Cardholders are deemed to have read, understood and agreed to participate in the Program and to be bound by the General Terms and Conditions of the Program. Transactions made by Cardholders constitute valid proof of Cardholders' participation in the Program and Cardholders' agreement to be bound by the General Terms and Conditions of the Program.

Program Risk

The conversion of transaction payments into installments is not converted in real time and will be converted within a maximum of 3 (three) working days from the date of the transaction.

Customer Complaints

  1. Cardholders or their representative may submit complaints related to banking products and/or services either verbally or in writing through the Bank’s nearest branch office, via Hello Danamon at 1-500-090, or by email to hellodanamon@danamon.co.id.
  2. The complaint handling procedure can be accessed via the website https://www.danamon.co.id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.

Other Terms and Conditions

  1. These Program General Terms and Conditions is an inseparable part of The General Terms and Conditions for Accounts and Banking Services of PT Bank Danamon Indonesia Tbk., The General Terms and Conditions of Membership for Danamon American Express Credit Cards and Charge Cards, The General Terms and Conditions of Membership for Danamon Credit Cards, as well as other terms and conditions related to banking products and/or services, shall apply. In the event of any discrepancy or conflict between such terms and conditions and Program General Terms and Conditions, the Program General Terms and Conditions shall prevail.
  2. The products, services, and/or benefits provided by the Partner are the sole responsibility of the Partner and do not constitute products or responsibilities of the Bank. In the event of any issues and/or complaints related to such products, services, and/or benefits, please contact the relevant Partner.
  3. The Cardholder agrees and acknowledges that the Bank reserves the right to amend/change/or supplement these Program General Terms and Conditions from time to time. Any changes shall be communicated through the Bank’s available communication media. In the event of any change in the benefits, risks, fees, and general terms and conditions and other changes, the Cardholder has the right to submit a written objection to the Bank within 30 (thirty) Business Days from the date of such notification by the Bank via its available communication channels. The Cardholder agrees that if no objection is submitted within the specified period, the Cardholder shall be deemed to have accepted the changes. If the Cardholder does not agree with the changes, the Cardholder has the right to discontinue Program participation by first completing all obligations to the Bank (if any).
  4. The Cardholder represents and warrants that the Program Participant is not currently engaged in, and will not engage in, any transactions that may be indicative of money laundering and/or any other transactions prohibited under the prevailing laws and regulations of the Republic of Indonesia.
  5. In the event of any indication of fraud, misconduct, deception, irregular transactions, unreasonable transactions, money laundering, and/or any actions that are contrary to applicable laws and regulations, the Bank reserves the right to cancel the transaction, terminate the use of the Bank’s products/services, revoke the Cardholder participation in the Program, and/or cancel the provision of Program benefits to the relevant Cardholder.
  6. If any provision of these Program General Terms and Conditions are, by reason of any government regulation or court decision, prohibited, unenforceable, rendered invalid, or declared null and void, such circumstance shall not affect the validity or enforceability of the remaining provisions of these Program General Terms and Condition, which shall remain in full force and effect and binding upon the parties as set forth herein.
  7. In the event that any irregularities related to the Program are discovered, or if any fraudulent activity is suspected, the Program Participant is advised to promptly report such matters through Hello Danamon.
  8. These Program Terms and Conditions are prepared in both Indonesian and English. In the event of any discrepancy or difference in interpretation between the Indonesian and English versions, the Indonesian version shall prevail.
  9. The headings and terminology used in these Program General Terms and Conditions are intended solely to facilitate understanding of the contents of these Program General Terms and Conditions.
  10. These Program General Terms and Conditions have been adjusted to comply with the prevailing laws and regulations, including regulations issued by the Financial Services Authority (OJK).
  11. PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority (Otoritas Jasa Keuangan/OJK) and Bank Indonesia, and is a participant in the Deposit Insurance Program of the Indonesia Deposit Insurance Corporation (LPS).

Reminder

Program Participant must exercise due caution against fraudulent activities perpetrated by individuals or entities falsely claiming to represent the Bank and offering rewards in any form. The Bank shall not be held liable for any acts of fraud or other criminal conduct committed by third parties in connection with or under the pretense of association with the Bank or this Program.

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