Payment Fee of IDR 1,000 at Treasury apps

28 October 2025 - 28 November 2025

Program Description

These General Terms and Conditions of the Discount Program for Gold Purchase Payment Fees on the Treasury App (“Program Terms and Conditions”) set forth the terms and conditions applicable to Customers who meet the criteria to participate in the Discount Program for Gold Purchase Payment Fees on the Treasury App (“Program”), organized by PT Bank Danamon Indonesia Tbk (“Bank Danamon”) in collaboration with PT Indonesia Logam Pratama (“Treasury”).

By participating, the Customer agrees to and is bound by all provisions of the Program Terms and Conditions as follows:

Program Period

The Program period runs from 28 October 2025 to 28 November 2025 (“Program Period”).

Program Participant Criteria

Eligible participants of this Program are:

  • All customers who make gold purchase transactions through the Treasury app, owned by PT Indonesia Logam Pratama, and choose Danamon Virtual Account as the payment method.

Terms and Conditions

  1. Customers must read and understand the Program Terms and Conditions.
  2. Bank Danamon reserves the right to reject or cancel a Customer’s participation in the Program if the Customer does not meet the Program Terms and Conditions.
  3. Customers are fully responsible for any risks, losses, demands, lawsuits, and/or claims related to their participation and/or cancellation of participation in the Program.
  4. Customers who purchase gold through the Treasury platform and pay via Danamon Virtual Account are entitled to a special payment fee of Rp 1,000.00 (one thousand rupiah) per transaction.
  5. This special fee is only applicable if the Customer selects Danamon Virtual Account as the payment method.
  6. Limited to the first 2,000 (two thousand) transactions during the Program Period.
  7. This program can be combined with other promotions available on the Treasury app.
  8. Bank Danamon does not charge any fees for participation in this Program.
  9. By conducting a digital gold purchase transaction on the Treasury platform, the Customer is deemed to have read, understood, and agreed to participate in the Program and comply with the Program Terms and Conditions.

Customer Complaints

  1. Customers may submit complaints regarding banking products/services verbally or in writing through the nearest Bank Danamon branch, Hello Danamon (1-500-090), or via email at hellodanamon@danamon.co.id that available 24/7.
  2. The procedure for handling customer complaints can be accessed via the website: https://www.danamon.co.id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.

Other Terms and Conditions

  1. These Program Terms and Conditions are an integral part of the “General Terms and Conditions for Accounts and Banking Services of PT Bank Danamon Indonesia Tbk” and the “General Terms and Conditions for Sharia Accounts and Banking Services of PT Bank Danamon Indonesia Tbk.” In case of any discrepancy or conflict between these provisions and the Program Terms and Conditions, the Program Terms and Conditions shall prevail.
  2. Products, services, and/or benefits provided by Treasury are the sole responsibility of Treasury and are not products or responsibilities of Bank Danamon. For any issues or complaints related to such products, services, and/or benefits, please contact Treasury directly.
  3. Customers agree and acknowledge that Bank Danamon reserves the right to revise/amend/supplement these Program Terms and Conditions from time to time. Any changes/additions/updates will be communicated through Bank Danamon’s available communication channels. If there are changes to the benefits, risks, fees, terms, and conditions, Customers may submit objections in writing to Bank Danamon within 30 (thirty) business days from the date of notification. Customers are deemed to have accepted the changes if no objection is submitted within the specified period. If a Customer does not agree to the changes, they may cancel their participation in the Program after fulfilling all obligations to Bank Danamon (if any).
  4. Customers declare that there are no and will not be any transactions suspected of money laundering and/or other prohibited transactions under applicable Indonesian laws and regulations.
  5. If there are indications of fraud, misconduct, or irregular transactions, suspected money laundering, and/or actions that violate laws and regulations, Bank Danamon reserves the right to cancel the transaction, Program participation, or Program rewards for the Customer. The Customer remains obligated to settle all outstanding obligations to Bank Danamon (if any).
  6. If any provision of these Program Terms and Conditions is deemed unlawful, unenforceable, or invalid by government regulation or court decision, such invalidity shall not affect the validity of the remaining provisions, which shall remain in full force and effect.
  7. If any irregularities or suspected fraud related to this Program are found, Program Participants are advised to report them immediately via Hello Danamon.
  8. The headings and terms used in these Program Terms and Conditions are solely for ease of understanding.
  9. These Program Terms and Conditions have been adjusted to comply with applicable laws and regulations, including those issued by the Financial Services Authority (OJK).
  10. Bank Danamon is licensed and supervised by the Financial Services Authority and Bank Indonesia, and is a participant in the Deposit Insurance Corporation (LPS).
  11. These Program Terms and Conditions are made in both Indonesian and English. In the event of any difference in meaning or interpretation, the Indonesian version shall prevail.

Reminder

Beware of fraud. Please be cautious and do not fall victim to individuals claiming to represent Bank Danamon. Any form of fraud or other actions carried out by third parties in connection with this Program is beyond the authority of Bank Danamon.

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