Danamon Travel Fair

The General Terms and Conditions of the Danamon Travel Fair 2026 Top-Up Balance Program ("General Terms and Conditions of the Program") are the terms and conditions that apply to Customers who participate in the Danamon Travel Fair 2026 Top-Up Balance Program ("Program") organised by PT Bank Danamon Indonesia Tbk ("Bank Danamon").

Customers hereby agree and bind themselves to all provisions in the General Terms and Conditions of the Program as follows:

The program is valid from 06 April 2026 to 17 April 2026 (“Program Period”).

This program is only open to Bank Danamon customers who meet the following criteria ("Customers"):

1. Individuals;
2. are Danamon Privilege customers or Optimal segment customers at Bank Danamon;
3. have a Danamon LEBIH PRO or Danamon LEBIH PRO iB savings account;
4. have activated D-Bank PRO; and
5. are not employees of Bank Danamon Indonesia, its subsidiaries or affiliates.

1. Customers are required to read and understand the General Terms and Conditions of the Program.
2. Bank Danamon reserves the right to refuse or cancel a Customer's participation in this Program if the Customer does not meet the General Terms and Conditions of the Program.
3. The Customer is fully responsible for all risks of loss, demands, lawsuits, and/or claims in connection with the Customer’s participation and/or cancellation of participation in this Program.
4. Specific customers selected and invited by Bank Danamon via Bank Danamon’s official communication channels (“Invited Customers”) may participate in the Program at:

   Bank Danamon Branches	Date of Event
   Danamon Samarinda Sudirman Branch	6–13 April 2026
   Danamon Balikpapan Sudirman Branch	6–13 April 2026
   Danamon Pontianak Tanjung Pura Branch	6–13 April 2026
   Danamon Banjarmasin Lambung Mangkurat Branch	6–13 April 2026
   Danamon Tangerang Daan Mogot Branch	6–13 April 2026

5. Customers other than Invited Customers may participate in the Program at the Danamon Travel Fair events held at 6 (six) Bank Danamon branches (“Danamon Travel Fair Events”) on:

   Danamon Bank Branches	Address	Date
   Danamon Makassar Slamet Riyadi Branch	Jl. Slamet Riyadi No. 1, Makassar City, South Sulawesi, 90111	8–10 April 2026
   Danamon Samarinda Sudirman Branch	Jl. Jend. Sudirman No. 31, Bugis, Samarinda Kota District, Samarinda City, East Kalimantan 75121	15–17 April 2026
   Danamon Balikpapan Sudirman Branch	Jl. Jendral Sudirman No.54, Damai, Balikpapan Kota, Klandasan Ilir, Balikpapan Kota District, Balikpapan City, East Kalimantan 76113	15–17 April 2026
   Danamon Pontianak Tanjung Pura Branch	Jl. Tanjung Pura No. 102, Pontianak, West Kalimantan, Indonesia	15–17 April 2026
   Danamon Banjarmasin Lambung Mangkurat Branch	Jl. Lambung Mangkurat No. 50, Kertak Baru Ilir, Banjarmasin Tengah District, Banjarmasin City, South Kalimantan 70111	15–17 April 2026
   Danamon Tangerang Daan Mogot Branch	48 Daan Mogot Road, Tangerang City, Banten, 15111	15–17 April 2026

6. All Customers participating in this Program must first register by completing and signing the Program Participation Form.
7. Customers must block funds and foreign exchange transactions through their Danamon LEBIH PRO/Danamon LEBIH PRO iB account participating in the Program with the nominal amount as shown in the following table:

   Funds Blocking Amount (IDR)	Tenor	Foreign Exchange Transaction Amount (Minimum IDR)	Reward Amount*) (IDR)
   IDR 50,000,000	3 bulan	IDR 5,000,000	IDR 500,000
   IDR 100,000,000		IDR 5,000,000	IDR 1,000,000
   IDR 200,000,000		IDR 5,000,000	IDR 2,050,000
   IDR 500,000,000		IDR 50,000,000	IDR 5,250,000
   IDR 1,000,000,000		IDR 50,000,000	IDR 10,800,000
   IDR 2,000,000,000		IDR 50,000,000	IDR 22,000,000

   *)The voucher reward that customers will receive is a 50% discount voucher for transactions at the Danamon Travel Fair event, up to the maximum reward amount stated above. The voucher reward is net, with taxes borne by Bank Danamon.
8. Funds deposited and blocked by Customers in Danamon LEBIH PRO/Danamon LEBIH PRO iB savings accounts must be fresh funds, namely: (i) funds deposited in cash into the account through a Bank Danamon branch office; or (ii) funds transferred to the account from another bank account.
9. For foreign exchange transactions conducted via D-Bank PRO or at a Bank Danamon branch, the blocking of funds and the signing of the Program Participation Form must be carried out on the same day.
10. Privilege Customers may also block funds at the Danamon Travel Fair event at a Bank Danamon branch (refer to the table listed in III.7), subject to the following additional conditions:
    1. If the deposit and blocking of funds are not carried out simultaneously, the Customer must first make an initial deposit and block funds amounting to IDR 100,000,000 (one hundred million rupiah) at the Danamon Travel Fair, with the remainder to be processed at a Bank Danamon branch no later than 2 (two) weeks after the Danamon Travel Fair.
    2. Foreign exchange transactions with a minimum transaction value of IDR 50,000,000 (fifty million rupiah) must be carried out on the day the Customer makes the initial deposit and blocks the funds.
    3. If the Customer fails to deposit and block the remaining funds within a maximum of 2 (two) weeks after the Danamon Travel Fair, the Customer will be charged a Penalty Fee/Prize Replacement Fee equivalent to the prize amount and tax.
11. Bank Danamon will block the Customer's account in accordance with the Blocked Funds Amount stated in the Form.
12. If the Participant cancels their participation in this Program, the Customer must visit the Bank Danamon branch where they registered for the Program and sign the Program Cancellation Form. Upon cancellation, the Customer will be charged a Penalty Fee/Prize Replacement Fee in accordance with the General Terms and Conditions of the Program. The Penalty Fee/ Prize Replacement Fee will be paid by the Customer in a lump sum by Bank Danamon debiting the Customer's Bank Danamon account.
13. If the Customer cancels their participation in the Program, the Customer will be charged a Penalty Fee/ Prize Replacement Fee amounting to:
    1. Danamon LEBIH PRO: Prize Replacement Fee equal to the value of the prize received plus 20% (twenty per cent) tax on the prize.
    2. Danamon LEBIH PRO iB: Prize Replacement Fee equal to the value of the prize received plus 20% (twenty per cent) tax on the prize.
14. This program can only be participated in once by each Customer and cannot be repeated.
15. This program cannot be combined with other fund placement programs and/or promotions.
16. Funds blocked under this program cannot be counted as fund placements for other programs organised by Bank Danamon.
17. Customers will continue to receive interest (conventional) or profit sharing (sharia) in accordance with the applicable provisions.
18. Customers who have blocked funds and carried out transactions in accordance with the General Terms and Conditions of this Program will receive a reward in the form of a 50% (fifty per cent) discount voucher up to the maximum reward value for the purchase of products sold at the Danamon Travel Fair (“Main Reward”) and an additional reward in the form of 1 (one) chance to participate in the Lucky Draw whilst stocks last (“Lucky Draw Additional Reward”), subject to the following quota conditions:

    Type of Prize	Prize Type	Quota
    Main Prize (Per Program)	50% Discount Voucher	190
    Additional Prize Lucky Draw (Per Danamon Travel Fair Event)	American Tourister Argyle Cabin 20-inch Hard-shell Suitcase	1
    	Folding Umbrella	5
    	Toiletries Pouch	5
    	Travel Adapter	5
    	Xiaomi Redmi Buds 6 Lite	2
    	VIVAN 10,000 mAh Power Bank	2

19. Customers who have joined the Program in accordance with the General Terms and Conditions of this Program (“Referrers”) may refer friends, family or other individuals to join this Program, subject to the following conditions:
    1. The Referrer and the referred Customer must participate in the Program with the same fund blocking tier, of at least IDR 500,000,000.00 (five hundred million rupiah), in accordance with point III.7 above.
    2. The Referrer may only refer 1 (one) Customer during the Program Period.
    3. Each Referrer and the Customer they refer are entitled to receive 1 (one) discount voucher in the amount specified on the voucher, for the purchase of products sold at the Danamon Travel Fair event (“Additional Voucher Reward”), subject to the following reward amounts and Referrer quotas:

       Value Funds Blocked	Value Additional Reward	Program Referrer Quota (Per Danamon Travel Fair Event)
       Rp500,000,000	Rp500,000	1
       IDR 1,000,000,000	IDR 1,000,000	2
       IDR 2,000,000,000	IDR 2,000,000	2

1. The Main Prize, Lucky Draw Additional Prizes, and/or Voucher Additional Prizes (“Prizes”) will be awarded by the Bank after the Bank has verified and validated the eligibility of the Customer/Referrer and the referred Customer, in accordance with the terms and conditions of the Program
2. Prizes cannot be redeemed for cash under any circumstances, cannot be transferred by the Customer to any other party, and are not cumulative.
3. The Bank reserves the right to refuse to award Prizes if:
   1. The Customer/Referrer and/or the referred Customer do not meet the Program’s requirements;
   2. There are indications of misuse of the Program or non-compliance with the applicable terms and conditions.
4. The following terms apply specifically to the Grand Prize:
   1. Availability of the quota will be communicated by Bank Danamon staff before the Customer completes and signs the Program Participation Form. The Program offer is subject to the available quota. If the Grand Prize quota has been met, the Program cannot be offered to the Customer and registration will be closed by Bank Danamon.
   2. The Grand Prize for the IDR 500,000,000 (five hundred million rupiah) tier, the IDR 1,000,000,000 (one billion rupiah) tier, and the IDR 2,000,000,000 (two billion rupiah) tier will be awarded to the first 10 (ten) Customers per branch who register to participate in this Program and meet all the General Terms and Conditions of the Program.
5. The following terms apply specifically to the Grand Prize and Additional Voucher Prizes:
   1. Bank Danamon will only present the Grand Prize and Additional Voucher Prizes at the Danamon Travel Fair event.
   2. The Grand Prize and Additional Voucher Prizes may only be used for product purchases at the Danamon Travel Fair on the same day as the respective prizes are received.
   3. Product purchases must be made using a Danamon Debit/ATM Card or Credit Card at the Danamon Travel Fair.
   4. Both the Main Prize and the Additional Voucher Prize are valid for a single purchase invoice only; they cannot be combined with multiple invoices, are not subject to split bills, and cannot be used more than once.
   5. Customers understand and agree that prizes in the form of vouchers will be counted as the amount of interest received by the Customer on their deposit. Therefore, if the value of the voucher exceeds or is above the maximum guaranteed interest rate set by the Indonesia Deposit Insurance Corporation for Savings, the excess portion is not guaranteed by the Indonesia Deposit Insurance Corporation. Customers may enquire about changes to the maximum guaranteed interest rate at any Bank Danamon branch, via Hello Danamon on 1-500-900, or by emailing hellodanamon@danamon.co.id.
6. The following terms and conditions apply to the Lucky Draw prize:
   1. If the Lucky Draw prize quota has been exhausted, the customer will not receive a Lucky Draw prize.
   2. Lucky Draw prizes will be received directly by customers during the Danamon Travel Fair event.
7. Bank Danamon applies the applicable tax regulations to this Program. Any tax liabilities arising from the Program (if any) are the responsibility of Bank Danamon and the Customer towards the tax authorities.

1. The Customer fails to comply with the General Terms and Conditions of the Program, including, but not limited to, failing to block funds and/or conduct foreign exchange transactions, and therefore will not receive the Prize.
2. The Main Prize quota is exhausted, meaning the Customer cannot participate in the Program.
3. The Lucky Draw Additional Reward quota is exhausted, meaning the Customer will not receive the Lucky Draw Additional Reward.
4. The Referrer quota is exhausted, meaning the Customer (Referrer) cannot refer others to the Program and cannot receive the Additional Voucher Prize.

1. The Customer hereby authorises Bank Danamon to: (i) block and unblock funds in accordance with the Program Participation Form and the General Terms and Conditions of the Program; and/or (ii) debit the Customer's account at Bank Danamon for the payment of Penalty Fees/ Prize Replacement Fee if the Customer cancels the Program in accordance with the Cancellation Form or fails to block the remaining funds in accordance with the General Terms and Conditions of the Program.
2. The authorisation granted by the Customer in the General Terms and Conditions of this Program is granted with the right of substitution and as long as the Customer's obligations to the Bank have not been fully fulfilled, such authorisations cannot be revoked or terminated for any reason, including but not limited to the reasons stated in Article 1813 (termination of authority: by the revocation of the authority by the authorised person; by notification of termination of authority by the authorised person; by the death, incapacity or bankruptcy of the principal or the authorised person), 1814 (the principal may revoke the authority whenever he/she so desires, and if there are grounds for doing so, compel the attorney to return the power of attorney held by him) and 1816 (the appointment of a new attorney to carry out the same business shall result in the revocation of the first power of attorney, effective from the date of notification of the appointment to the latter) The Civil Code and these powers are an integral part of the General Terms and Conditions of this Program.

*The invoice price is an illustrative price (not a reference price/not the actual price).

Scenario Explanation:

• Customers A, B, and C received rewards based on the number of transactions they made, in the form of a 50% Travel Fair discount voucher and one entry into the lucky draw.
• Customer D did not receive a reward because the date of placement was outside the program period.
• Customer E receives rewards based on their transaction amount in the form of a 50% Travel Fair discount voucher, one chance to enter the lucky draw, and an Additional Voucher Prize for referring friends, family or others to join the Program.

1. Customers may submit complaints regarding banking products/services either verbally or in writing through the nearest Bank Danamon branch office or Hello Danamon (1-500-090) or via email at hellodanamon@danamon.co.id.
2. The procedure for Customer Complaints can be accessed via the website https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.

1. The products and/or services of the travel agencies TX Travel as well as the airlines, are not products of Bank Danamon and are not its responsibility. They are entirely the responsibility of the travel agency TX Travel and the airlines concerned. If you encounter any problems and/or have any complaints regarding these products and/or services, please contact TX Travel travel agency and the airlines concerned.
2. The General Terms and Conditions of this Program are an integral part of the "General Terms and Conditions of Accounts and Banking Services" or "General Terms and Conditions of Sharia Accounts and Banking Services", "General Terms and Conditions of D-Bank PRO", “General Terms and Conditions for Danamon LEBIH PRO Savings”, “General Terms and Conditions for Danamon LEBIH PRO iB Savings” and other terms and conditions related to banking products and/or services. In the event of any discrepancy or conflict between these provisions and the General Terms and Conditions of the Program, the General Terms and Conditions of the Program shall prevail.
3. The Customer hereby agrees and acknowledges that Bank Danamon reserves the right to amend/change/supplement the General Terms and Conditions of the Program from time to time. Any changes/additions/updates to the General Terms and Conditions of the Program will be notified through the communication media available at Bank Danamon. In the event of changes to the benefits, risks, costs, terms and conditions based on these General Terms and Conditions of the Program, the Customer has the right to submit a written objection to Bank Danamon within 30 (thirty) working days from the date of notification of such changes by Bank Danamon through Bank Danamon's communication media. The Customer agrees that the Customer is deemed to have agreed to the changes if the Customer does not submit an objection within that period. If the Customer does not agree to the changes, the Customer has the right to cancel their participation in the Program by first settling all of the Customer's obligations to Bank Danamon (if any).
4. The verification and approval process for opening banking products and/or services is entirely at the discretion of Bank Danamon.
5. The Customer declares that they are not currently and will not engage in transactions that indicate money laundering and/or other transactions that are not permitted under the applicable laws and regulations in Indonesia.
6. If there are indications of fraud, cheating, transaction irregularities, unusual transactions, money laundering and/or actions that are not in accordance with laws and regulations, Bank Danamon reserves the right to cancel the transaction, cancel participation in the Program, and/or the provision of Program benefits to the Customer concerned. Customers remain obliged to settle all their obligations to Bank Danamon (if any). 
7. If any provision in the General Terms and Conditions of this Program is prohibited or cannot be implemented or becomes invalid or is declared null and void by a government or court ruling, this shall not affect the validity of other provisions in the General Terms and Conditions of this Program, and the other provisions shall remain valid and binding and can be implemented as stipulated in the General Terms and Conditions of this Program.
8. If any irregularities are found in relation to this Program or if fraud is suspected, Customers are advised to immediately report it through Hello Danamon.
9. The General Terms and Conditions of this Program have been adjusted to comply with the provisions of laws and regulations, including the provisions of the Financial Services Authority.
10. Bank Danamon is licensed and supervised by the Financial Services Authority and Bank Indonesia and is a participant in the Indonesia Deposit Insurance Corporation.

Customers must be cautious of fraud committed by individuals acting on behalf of Bank Danamon by promising gifts of any kind. Any fraud or other criminal acts committed by other parties/third parties associated with or acting on behalf of Bank Danamon or the Program are beyond the authority of Bank Danamon.