The 2027 Osaka and Kyoto Marathon Program for Danamon Privilege Customers

03 September 2026 - 25 September 2026
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Program Description

The General Terms and Conditions of the 2027 Osaka and Kyoto Marathon Program for Danamon Privilege Customers (“General Program Terms and Conditions”) are the terms and conditions applicable to Danamon Privilege Customers participating in the 2027 Osaka and Kyoto Marathon Program for Danamon Privilege Customers (“Program”) organised by PT Bank Danamon Indonesia Tbk (“Bank Danamon”).

Customers hereby agree to and are bound by all the provisions of the General Terms and Conditions of the Program as follows:

Program Period

The period for the allocation of Guaranteed Tickets for the 2027 Osaka and/or Kyoto Marathons runs from 3 September 2026 to 25 September 2026 (“Program Period”).

Customer Criteria

The Program is open only to Customers with Total Assets Under Management at the time of joining the Program of at least IDR 500,000,000.00 (five hundred million IDR) or the equivalent, in accordance with the applicable terms and conditions:

  1. New individual customers who have never held an account with Bank Danamon before; or
  2. Individual customers who already hold an account with Bank Danamon (existing customers) but are not yet registered for the Privilege Service ; or
  3. Customers who are already registered with the Danamon Privilege service
  4. Not applicable to registered employees of Bank Danamon or the MUFG Group in Indonesia

General Terms and Conditions of the Program

  1. Customers must read and understand the General Terms and Conditions of the Program.
  2. Bank Danamon reserves the right to refuse or cancel a Customer’s participation in the Program if the Customer fails to comply with the General Terms and Conditions of the Program.
  3. The Customer bears full responsibility for any risks of loss, demands, lawsuits and/or claims arising from the Customer’s participation in and/or cancellation of participation in the Program.
  4. Customers must register via the e-form at the link bdi.co.id/osakakyotoreg by entering their personal details.
  5. The Customer must register as a Bank Danamon Privilege Customer if they are not already registered.
  6. Customers are required to place and maintain blocked funds in their Danamon LEBIH PRO account and conduct foreign exchange transactions to be eligible for the reward, subject to the requirements set out in the table below (“Main Rewards”):
    Program Remarks Reward Options Program Requirements Quota Penalty Fee
    Funds Held in a Hold Account for a 6-Month Term Foreign Exchange Transactions
    DL0150M Marathon ticket* IDR 150,000,000 50,000 JPY Osaka: 10
    Kyoto: 5
    5% of the total investment
    DL0500M Marathon ticket + travel voucher of IDR 10,000,000 IDR 500,000,000 500,000 JPY Osaka: 10
    Kyoto: 5
    DL1000M Marathon Ticket + Travel Voucher IDR 24,000,000 IDR 1,000,000,000

    *Valid only for the first 15 customers

  7. Funds deposited and held by the Customer in the Danamon LEBIH PRO account must be fresh funds corresponding to the amount to be held as stated in the Scheme to be followed (refer to point C.6) into the Danamon LEBIH PRO account, which is done by transferring funds to the Customer’s account at Bank Danamon from another bank account.
  8. Customers are not permitted to participate in any other program involving the blocking of the same funds
  9. Customers are required to conduct foreign exchange (FX) transactions involving the purchase of Japanese Yen under the selected scheme (as referred to in Clause C.6) through D-Bank PRO.
  10. Customers who hold a Danamon LEBIH PRO account, are between 21 and 65 years of age, and meet the credit card application criteria are required to apply for a Danamon JCB Credit Card, subject to the general terms and conditions applicable to Danamon credit card products (if they do not already hold a Danamon JCB Credit Card).
  11. Customers who already hold an active Bank Danamon JCB Credit Card do not need to apply for a new credit card.
  12. Customers who have registered and completed the required transactions under the selected scheme (as referred to in Clause C.6) shall be entitled to receive a ticket to the Kyoto Marathon or Osaka Marathon without having to participate in a ballot process ("Guaranteed Ticket"), organized by Osaka Prefecture & Osaka City and Kyoto City (the "Third Party"), as well as a Travel Voucher as specified in Clause C.6, subject to ticket availability.
  13. Customers will be contacted by Bank Danamon through the respective branch office within a maximum of 3 (three) working days after submitting the registration via the e-form to complete the program requirements.
  14. Customers must fulfil the requirements for fund blocking and foreign exchange transactions as set out in the program table in point C.6 within a maximum of 5 working days after receiving confirmation from Danamon or by the end of the program period (whichever comes first).
  15. Should the Customer fail to fulfil the program requirements within the specified timeframe, the Customer will be deemed to have withdrawn from the program and the quota will be allocated to the next eligible Customer.
  16. Customers may withdraw from the Program and request the release of the blocked funds by visiting the Bank Danamon branch where they registered for participation in the Program and signing the Program Participation Cancellation Form. In the event of cancellation, the Customer will be subject to a penalty fee of 5% (five percent) of the Blocked Funds Amount.
  17. By registering for the Program, the Customer is deemed to have read, understood and agreed to participate in the Program and to be bound by the General Terms and Conditions of the Program, and to consent to the disclosure of the Customer’s personal data by Bank Danamon to Third Parties.

Terms & Condition for Reward Distribution

  1. Bank Danamon will notify all Customers who have registered via the e-form regarding their success in obtaining a Guaranteed Ticket via the Customer’s contact details on file with Bank Danamon no later than 2 October 2026 or on such other date as may be announced by Bank Danamon through Bank Danamon’s official communication channels.
  2. Customers are not charged for the provision of a Guaranteed Ticket. Customers who have received a Guaranteed Ticket notification from Bank Danamon must still register via the dedicated link sent to them by Bank Danamon, subject to the following registration conditions:
    Details Osaka Marathon Kyoto Marathon
    Event Date 28 February 2027 21 February 2027
    Registration Deadline 10 October 2026 10 October 2026
  3. The Osaka and Kyoto Marathon 2027 is an event organised by a third party.
  4. The Customer agrees that Bank Danamon shall not be liable for any difficulties or losses the Customer may incur whilst using the Guaranteed Ticket for the Program and the organised marathon events, such as natural disasters, adverse weather conditions, or other force majeure events.
  5. For Customers participating in the additional travel voucher reward scheme, the voucher will be sent to the Customer’s branch as recorded in Bank Danamon’s system and handed over by a marketing officer.
  6. Travel vouchers may be used to purchase services available from Bank Danamon’s partner travel agents until 28 February 2027 at the latest.
  7. These Guaranteed Tickets and travel vouchers may not be transferred by the Customer to any other party, nor may they be redeemed for cash under any circumstances.
  8. The Customer must follow the instructions and guidance from the Third Party regarding the registration procedures and payment for the selected marathon event, including but not limited to requests for the Customer’s personal data/information, proof of payment, and other matters.
  9. Any costs incurred in addition to the Guaranteed Ticket are the sole responsibility of the Customer.

Customer Complaints

  1. Customers may submit complaints regarding banking transactions or services either verbally or in writing via the nearest Bank Danamon branch, Hello Danamon (1-500-090) or via email at hellodanamon@danamon.co.id.
  2. Procedure regarding the Complaints Customers can be accessed via the website https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.

Other Terms and Conditions

  1. The process of verifying customer criteria is entirely at the discretion of Bank Danamon.
  2. Products and/or services provided by Third Parties are not the responsibility of Bank Danamon, and are therefore entirely the responsibility of the Third Party. Should any issues and/or complaints arise in relation to such products and/or services, please contact the Third Party.
  3. The General Terms and Conditions of this Program form an integral and inseparable part of the “General Terms and Conditions for Accounts and Banking Services”, the “General Terms and Conditions for Sharia Accounts and Banking Services”, and the “General Terms and Conditions for Danamon Privilege Services”. In the event of any discrepancy or conflict between those provisions and the General Terms and Conditions of this Program, the General Terms and Conditions of this Program shall prevail.
  4. The Customer declares that there are no, and will be no, transactions indicating money laundering offences and/or other transactions prohibited under the laws and regulations in force in Indonesia.
  5. Should there be any indication of fraud, deception, transaction irregularities, unusual transactions, indications of money laundering and/or actions inconsistent with applicable laws and regulations, Bank Danamon reserves the right to cancel the transaction, terminate participation in the service, or withhold benefits from the Customer concerned. The customer remains obliged to settle all outstanding obligations to Bank Danamon (if any).
  6. The Customer hereby agrees and acknowledges that Bank Danamon is entitled to amend, modify or supplement the General Terms and Conditions of the 2027 Osaka and Kyoto Marathon for Danamon Privilege Customers from time to time. Any amendments, additions or updates to the General Terms and Conditions of this Program will be communicated via the communication channels available at Bank Danamon. In the event of any changes to the benefits, risks, costs, terms and conditions set out in the General Terms and Conditions of the Program, the Customer is entitled to submit a written objection to Bank Danamon within 30 (thirty) Working Days from the date on which Bank Danamon notifies such changes via its communication channels. The Customer agrees that they shall be deemed to have accepted such changes if they do not raise an objection within the aforementioned period. Should the Customer not agree to such changes, they are entitled to cancel their participation in the Program, provided they have first settled all their obligations to Bank Danamon (if any).
  7. Should any provision of these General Terms and Conditions of the Program be prohibited, unenforceable, invalid or declared null and void by a Government regulation or court ruling, this shall not affect the validity of the other provisions of these General Terms and Conditions of the Program, and such other provisions shall remain in full force and effect and shall be enforceable as set out in these General Terms and Conditions of the Program.
  8. These General Terms and Conditions have been aligned with the provisions of applicable laws and regulations, including those of the Financial Services Authority.
  9. PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority and Bank Indonesia, and is a participant in the Indonesia Deposit Insurance Corporation.

Reminder

Customers must be wary of fraud committed by individuals acting in the name of Bank Danamon by promising prizes of any kind. Any fraud or other criminal acts committed by other parties or third parties associated with or acting in the name of the Osaka and Kyoto Marathon 2027 in relation to Danamon Privilege customers fall outside the remit of Bank Danamon.

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