Special Offers at Banyan Group for Danamon American Express Credit and Charge Cards

01 September 2026 - 31 March 2027
Credit Card
Charge

Program Description

The General Terms and Conditions of Special Offers at Banyan Group for Danamon American Express Credit and Charge Cards (“General Terms and Conditions of the Program”) are the terms and conditions applicable to customers participating in Special Offers at Banyan Group for Danamon American Express Credit and Charge Cards (“Program”) organized by American Express (“Organizer”).

Program participants hereby agree and bind themselves to all the terms and conditions of the General Terms and Conditions of the Program as follows:

Program Period

The program is valid from 1 September 2026 until 31 March 2027 (“Program Period”).

Participant Criteria

  1. This program is applicable to individual and corporate holders of Danamon American Express Credit and Charge Cards issued by Danamon ("Cardholder").
  2. The Danamon American Express Credit and Charge Card owned by the Cardholder must be active, with no outstanding payments and the card must not be blocked.
  3. Applicable to additional cardholders.

General Terms and Conditions of the Program

  1. Program participants must read and understand the General Terms and Conditions of the Program.
  2. Danamon has the right to refuse or cancel the participation of Program participants in this Program if the Program participant does not meet the General Terms and Conditions of the Program.
  3. Program participants are fully responsible for any risks of loss, claims, lawsuits, and/or claims related to their participation and/or cancellation of their participation in this Program.
  4. Program applies as follows:
    • Stay 4 nights for the price of 3, based on the Best Available Rate (as defined below)
    • 20% discount on food and non-alcoholic beverages
    • 20% discount on à la carte spa treatments (excluding salon services)
    • Complimentary daily breakfast for two and a complimentary room upgrade, subject to availability at check-in,

    "Best Available Rate" means the lowest nightly rate, excluding rates with strict restrictions or non-public rates.

    "Rates with strict restrictions" means promotional rates that require full prepayment and are non-refundable.

    "Non-public rates" means any discounted rates not available to the general public, such as corporate, wholesale, brand loyalty, or negotiated group rates.

  5. Program participants may make bookings via the website https://www.groupbanyan.com/amex-exclusive.
  6. Eligible Cardmembers must make payment using the Card.
  7. Valid for booking and stay periods through 31 March 2027.
  8. Valid for stays of 4 consecutive nights: pay for 3 nights and receive the 4th night free.
  9. Includes breakfast for two people.
  10. Includes a complimentary room category upgrade to the next level (subject to availability at check-in).
  11. Includes a 20% discount on food and non-alcoholic beverages.
  12. Includes a 20% discount on à la carte spa treatments (excluding salon services).
  13. This offer is non-transferable, non-refundable, and non-extendable; it cannot be combined with other promotions, offers, or privileges.
  14. Advance reservation is required and is subject to availability at the time of booking.
  15. Blackout dates apply; specific room restrictions and exclusions vary by property.
  16. Room reservation cancellations are subject to the cancellation, amendment, and no-show policies of the respective resorts.
  17. Room/villa availability is subject to conditions at the time of booking; the Benefit Provider's payment policies apply accordingly.
  18. Bookings and purchases are subject to applicable government taxes and service charges, which must be borne by the Cardmember.
  19. Payment must be made using an eligible American Express Card.
  20. Guests must present their American Express Card at check-in to avail of this offer.
  21. The offer is valid only if payment for the relevant products or services is made using a Card that meets the Program's General Terms and Conditions.
  22. Listed prices may be subject to applicable service charges and government taxes (if any).
  23. Expired or unused offers cannot be refunded or extended and may be forfeited under certain conditions determined by the participating merchant, unless stated otherwise.
  24. By conducting a transaction in accordance with the Program's General Terms and Conditions, the Program Participant is deemed to have read, understood, and agreed to participate in the Program and to be bound by these General Terms and Conditions. Transactions made by the Program Participant serve as valid proof of the Participant's participation in the Program and their agreement to be bound by the Program's General Terms and Conditions.

Customer Complaints

  1. Program Participants may submit complaints regarding banking products and/or services either verbally or in writing via the nearest Danamon branch office, Hello Danamon 1-500-090 or via email at hellodanamon@danamon.co.id (available 24 hours a day).
  2. The complete procedures and mechanisms regarding complaint services for Program Participants are governed by the General Terms and Conditions for Accounts and Banking Services, or may be accessed on the Bank's official website at the following link https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.

Other Term and Conditions

  1. The participating merchant is fully responsible for all products, services, consultations, advice, and fulfillment of the Offer in accordance with these Terms & Conditions. American Express is not the provider of the products/services offered and makes no statements or guarantees regarding those products/services.
  2. must refer to the terms and conditions set by American Express as the Organizer. In the event of a dispute regarding the Offer, the decision of American Express is final and binding on all parties involved.
  3. The terms & conditions of participating merchants apply (for example, additional charges during holiday seasons or special days) – please check the details directly with the relevant merchant.
  4. Other terms and conditions related to cards and/or products and/or services from Bank Danamon, as long as not stipulated differently in the General Terms and Conditions of this Program, remain in effect and binding on Cardholders and form an inseparable unit with the General Terms and Conditions of the Program.
  5. The Terms and Conditions of this Program are an inseparable part of the Terms and Conditions of the Danamon American Express Credit Card and Charge Card Membership and the Terms and Conditions of the Membership Rewards Points. These terms and conditions remain in effect unless otherwise stipulated in the Terms and Conditions of this Program.
  6. The Cardholder hereby agrees and acknowledges that Danamon has the right to amend/change/supplement the General Terms and Conditions of this Program from time to time. Any changes/additions/updates to the General Terms and Conditions of this Program will be communicated through the available communication media at Danamon. In the event of changes in benefits, risks, costs, terms, and conditions based on the General Terms and Conditions of this Program, the Cardholder has the right to submit a written objection to Danamon within 30 (thirty) business days from the date of notification of the change made by Danamon through its communication media. The Cardholder agrees that the Cardholder is deemed to have consented to the changes if the Cardholder does not submit an objection within that time frame. If the Cardholder does not agree to the changes, then the Cardholder has the right to withdraw from the Program.
  7. The Cardholder declares that there are no and will be no transactions indicated as money laundering and/or any other transactions not permitted under the prevailing laws and regulations in Indonesia.
  8. If there are reports of indications of fraud, deceit, and/or transaction deviations, Danamon has the right to cancel the transaction, cancel the participation in the Program, and/or grant rewards to the relevant Cardholder.
  9. The General Terms and Conditions of this program have been adjusted in accordance with applicable laws and regulations, including the regulations of the Financial Services Authority.
  10. PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority and Bank Indonesia.

Warning

Participants in the Program must be cautious of fraud perpetrated by individuals who impersonate Danamon by promising rewards in any form. Any fraud or other criminal acts committed by third parties associated with or claim to be the Program are beyond Danamon’s authority.

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