Telkomsel Special School Holiday Collaboration Program

The program runs from 1 July 2026 to 15 July 2026. (“Program Period”).

This program is open only to participants who meet the following criteria (“Program Participants”):

1. Bank Danamon customers who hold an active Danamon savings account and have the D-Bank PRO app installed during the Program Period.
2. Customers who are subscribers of Telkomsel cellular telecommunications services.
3. Customers who carry out transactions as set out in the General Terms and Conditions of the Program.
4. The Program is open to employees of Bank Danamon and its affiliates who meet the participant criteria.

1. Program Participants must read and understand the General Terms and Conditions of the Program.
2. The Bank reserves the right to refuse or cancel a Program Participant’s participation in this Program if the Program Participant fails to comply with the General Terms and Conditions of the Program.
3. Program Participants are fully responsible for all risks, losses, demands, lawsuits and/or claims arising from their participation in and/or cancellation of their participation in this Program.

1. Program participants who have met the Program’s Terms and Conditions are entitled to receive the rewards specified under the Program (“Rewards”).
2. The prize scheme consists of an additional Regular Mobile Credit of IDR 5,000 (five thousand Indonesian Rupiah) for each purchase of the Telkomsel #HematLengkap package, specifically the Netflix Mobile product (IDR 62K denomination) or the Disney+ Hotstar package (IDR 65K denomination), through the D-Bank PRO application. 
3. Program Participants who make a purchase in accordance with the provisions set out in the Program’s General Terms and Conditions during the Program Period are entitled to receive the Reward, with the details as follows:

   PROGRAM NAME	PROGRAM PERIOD	PROGRAM PARTICIPANTS	PROGRAM REWARD
   Telkomsel Special School Holiday	1 July 2026 to 15 July 2026	Valid for all Bank Customers	An additional IDR 5,000 Regular Mobile Credit for every purchase of the Telkomsel #HematLengkap package, specifically the Netflix Mobile product (IDR 62K denomination) or the Disney+ Hotstar package (IDR 65K denomination), through the D-Bank PRO application

4. Programme Participants will not receive a Reward if the purchase transaction does not comply with the Program’s General Terms and Conditions.
5. The Rewards awarded to Program Participants are not Bank products; therefore, any enquiries or requests for information regarding the Rewards should be directed to the relevant Reward manufacturer. Program Participants release the Bank from any liability in relation to the handling of complaints concerning the Rewards awarded to Program Participants.

1. Program Participants and/or their representatives may lodge a complaint regarding banking products or services, either verbally or in writing, via their nearest Bank branch, Hello Danamon (1-500-090) or by email at hellodanamon@danamon.co.id.
2. The procedure for the complaints service can be accessed via the Bank’s official website at the following link: https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.

1. The products and/or services provided by the merchant are not products of and are not the responsibility of Bank Danamon; therefore, they are entirely the responsibility of Telkomsel. If there are any issues and/or complaints related to Telkomsel’s products and/or services, Customers are advised to contact the relevant merchant partner directly.
2. These General Terms and Conditions of the Program constitute an integral and inseparable part of the “General Terms and Conditions for Bank Danamon Accounts and Banking Services” and the “General Terms and Conditions of D-Bank PRO.” These terms and conditions shall remain valid and applicable unless otherwise stipulated in these General Terms and Conditions of the Program.
3. Program Participants hereby agree and acknowledge that the Bank reserves the right to amend, modify or supplement these General Terms and Conditions of the Program from time to time, with notice provided via the communication channels available at the Bank. In the event of changes to the benefits, risks, costs, terms and conditions under these General Terms and Conditions of the Program, as well as any other changes, Program Participants are entitled to submit their objections in writing to the Bank within 30 (thirty) working days from the date on which the Bank notifies such changes via the Bank’s communication channels. Program Participants agree that they shall be deemed to have consented to the notified changes if they do not raise an objection within that period. Should Program Participants not consent to such changes, they are entitled to cancel their participation in the Program, provided they have first settled all their obligations to the Bank (if any).
4. The Program Participant declares that there are no and will be no transactions indicated as money laundering and/or other transactions that are not permitted under the prevailing laws and regulations of Indonesia. 
5. Should there be any indication of fraud, deception, misuse, irregular transactions, unusual transactions, money laundering and/or actions that contravene applicable laws and regulations, the Bank reserves the right to cancel transactions, terminate the use of the Bank’s products or services, cancel the Program membership, or revoke the provision of Program benefits to the Program Participant concerned. Program Participants remain obliged to settle all their obligations to the Bank (if any).
6. Should any provision of these General Terms and Conditions of the Program be prohibited, unenforceable, invalid or declared null and void by a government regulation or court ruling, this shall not affect the validity of the other provisions of these General Terms and Conditions of the Program, and such other provisions shall remain in full force and effect and shall be enforceable as set out in these General Terms and Conditions of the Program.
7. Should any irregularities relating to this Program be discovered, or should any suspected fraud occur, Program Participants are advised to report this immediately via Hello Danamon.
8. These Program Terms and Conditions are drawn up in Indonesian and English. In the event of any discrepancy in provisions or interpretation between the Indonesian and English versions, the Indonesian version shall prevail.
9. The headings and terms used in these General Terms and Conditions of the Program are intended solely to facilitate understanding of the content of these General Terms and Conditions of the Program.
10. These General Terms and Conditions of the Program have been aligned with the provisions of applicable laws and regulations, including the regulations of the Financial Services Authority.
11. PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority and Bank Indonesia, and is a member of the Indonesia Deposit Insurance Corporation.

Program participants must be wary of fraud committed by individuals acting on behalf of the Bank who promise prizes of any kind. The Bank accepts no liability for any fraud or other criminal acts committed by other parties or third parties in connection with, or on behalf of, the Bank or this Program.