Save up to 20% at Prime Plaza Hotels & Resorts

01 May 2026 - 30 April 2028
Debit Card
Credit Card

Program Description

The Program General Terms and Conditions Save up to 20% at Prime Plaza Hotels & Resorts (“Program General Terms and Conditions”) constitute the terms and conditions applicable to Program Participant of Save up to 20% at Prime Plaza Hotels & Resorts ("Program") organized by PT Bank Danamon Indonesia Tbk ("Danamon") in collaboration with PT Siloam International Hospitals Tbk.

The Program Participant hereby agrees to and is bound by all provisions set forth in the following Program General Terms and Conditions:

Program Period

The Program shall be conducted during the period commencing on 1 May 2026 until 30 April 2028 (“Period of Program”).

Participating Outlet

The program is valid for transactions conducted at the Prime Plaza Hotels & Resorts listed below. Click here.

General Terms and Conditions of the Program

  1. The program applies to Cardholders as follows: (i) Danamon Mastercard & GPN Debit/ATM Cards, (ii) Danamon Credit Cards bearing the Visa, Mastercard, JCB, & American Express; and (iii) Danamon American Express Charge Card excluding corporate cards (“Cards”).
  2. Cardholders must read and understand the General Terms and Conditions of the Program.
  3. Danamon reserves the right to refuse or cancel a Cardholder’s participation in this Program if the Cardholder fails to comply with the General Terms and Conditions of the Program.
  4. Cardholders are fully responsible for any risks of loss, claims, lawsuits and/or claims arising from their participation in and/or cancellation of their participation in this Program.
  5. The applicable Program details are as follows:
    1. The program offers a twenty percent (20%) price reduction on room bookings made through direct reservations.
    2. The program provides an additional ten percent (10%) price reduction on non‑alcoholic food and beverage purchases.
    3. This program cannot be combined with other programs and/or promotions.
    4. The program is valid for transactions made on a full payment basis.
    5. The program applies to both primary and supplementary cards;
    6. Details regarding hotel outlet information, the full scope of program benefits, and applicable surcharge fees are available in the following attachment.
  6. The program applies to both primary and supplementary cards;
  7. The program is valid for one (1) transaction per day using the same Card number.
  8. The program may not be combined with other programs and/or promotions.
  9. By making transactions in accordance with the General Terms and Conditions of the Program, the Cardholder is deemed to have read, understood and agreed to participate in the Program and to be bound by the General Terms and Conditions of the Program. The transactions made by the Cardholder serve as valid proof of the Cardholder’s participation in the Program and the Cardholder’s agreement to be bound by the General Terms and Conditions of the Program.

Customer Complaints

  1. The Cardholders or their representative may submit complaints related to banking products and/or services either verbally or in writing through Danamon’s nearest branch office, via Hello Danamon at 1-500-090, or by email to hellodanamon@danamon.co.id.
  2. The procedures for the customer complaint service may be found on the official website of the Bank at the following link: www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.

Other Term and Conditions

  1. The products, services, and/or benefits provided by the Partner are the sole responsibility of the Partner and do not constitute products or responsibilities of Danamon. In the event of any issues and/or complaints related to such products, services, and/or benefits, please contact the relevant Partner.
  2. Cardholders represents and warrants that the Cardholders is not currently engaged in, and will not engage in, any transactions that may be indicative of money laundering and/or any other transactions prohibited under the prevailing laws and regulations of the Republic of Indonesia.
  3. In the event of any indication of fraud, misconduct, deception, irregular transactions, unreasonable transactions, money laundering, and/or any actions that are contrary to applicable laws and regulations, Danamon reserves the right to cancel the transaction, terminate the use of Danamon’s products/services, revoke the Cardholders participation in the Program, and/or cancel the provision of Program benefits to the relevant Program Participant. Cardholders shall remain obligated to fulfill all outstanding obligations to the Danamon, if any.
  4. These Program General Terms and Conditions is an inseparable part of the General Terms and Conditions of Accounts and Banking Services of PT Bank Danamon Indonesia Tbk, The General Terms and Conditions of Danamon Debit/ATM Card, The General Terms and Conditions of Membership for Danamon Credit Cards, the General Terms and Conditions of Membership for Danamon American Express Credit Cards and Charge Cards, and, as well as other terms and conditions related to banking products and/or services, shall apply. In the event of any discrepancy or conflict between such terms and conditions and Program General Terms and Conditions, the Program General Terms and Conditions shall prevail.
  5. Cardholders agrees and acknowledges that Danamon reserves the right to amend/change/or supplement these Program General Terms and Conditions from time to time. Any changes shall be communicated through the Danamon’s available communication media. In the event of any change in the benefits, risks, fees, and general terms and conditions and other changes, the Cardholders has the right to submit a written objection to the Danamon within 30 (thirty) Business Days from the date of such notification by the Danamon via its available communication channels. Cardholders agrees that if no objection is submitted within the specified period, the Cardholders shall be deemed to have accepted the changes. If the Cardholders does not agree with the changes, the Cardholders has the right to discontinue Program participation by first completing all obligations to Danamon (if any).
  6. In the event that any irregularities related to the Program are discovered, or if any fraudulent activity is suspected, the Program Participant is advised to promptly report such matters through Hello Danamon.
  7. PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority (Otoritas Jasa Keuangan/OJK) and Bank Indonesia, and is a participant in the Deposit Insurance Program of the Indonesia Deposit Insurance Corporation (LPS).
  8. These Program General Terms and Conditions have been adjusted to comply with the prevailing laws and regulations, including regulations issued by the Financial Services Authority (OJK).

Warning

Cardholders must exercise due caution against fraudulent activities perpetrated by individuals or entities falsely claiming to represent Danamon and offering rewards in any form. Danamon shall not be held liable for any acts of fraud or other criminal conduct committed by third parties in connection with or under the pretense of association with Danamon or this Program.

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