Credit Card & Charge Danamon American Express Program: Exprole Thailand

The program is valid from 1 April 2026 - 30 September 2026 (“Program Period”).

1. This program is applicable to individual and corporate holders of Danamon American Express Credit and Charge Cards issued by Bank Danamon ("Cardholder").
2. The Danamon American Express Credit and Charge Card owned by the Cardholder must be active, with no outstanding payments and the card must not be blocked.
3. Applicable to additional cardholders.

1. Program participants must read and understand the General Terms and Conditions of the Program.
   
2. The bank has the right to refuse or cancel the participation of Program participants in this Program if the Program participant does not meet the General Terms and Conditions of the Program.
3. Program participants are fully responsible for any risks of loss, claims, lawsuits, and/or claims related to their participation and/or cancellation of their participation in this Program.
   
4. The promotional program consists of various promotions in dining, traveling, and lifestyle categories in Thailand.
   
5. The list of participating merchants can be seen at the following link:
   
   1. Dining category merchants: Dining | American Express TH
   2. Traveling category merchants: Travel | American Express TH
   3. Lifestyle category merchants: Lifestyle | American Express TH
6. Offers are non-transferable or redeemable for cash, or combinable with other offers, promotions, vouchers, or other privileges unless stated otherwise.
   
7. The offer is only valid if payment for the related products or services is made using a valid American Express Card held by an eligible Cardholder. 
   
8. The prices listed may be subject to applicable service charges and government taxes (if any). 
   
9. Expired or unused offers cannot be refunded, extended, or voided under certain conditions according to the participating merchant's terms, unless stated otherwise. 
   
10. The participating merchant is fully responsible for all products, services, consultations, advice, and fulfillment of the Offer in accordance with these Terms & Conditions. American Express is not the provider of the products/services offered and makes no statements or guarantees regarding those products/services.
    
11. Other terms and conditions must refer to the terms and conditions set by American Express as the Organizer. In the event of a dispute regarding the Offer, the decision of American Express is final and binding on all parties involved.
    
12. The terms & conditions of participating merchants apply (for example, additional charges during holiday seasons or special days) – please check the details directly with the relevant merchant. 
13. Other terms and conditions related to cards and/or products and/or services from Bank Danamon, as long as not stipulated differently in the General Terms and Conditions of this Program, remain in effect and binding on Cardholders and form an inseparable unit with the General Terms and Conditions of the Program.
    
14. The Terms and Conditions of this Program are an inseparable part of the Terms and Conditions of the Danamon American Express Credit Card and Charge Card Membership and the Terms and Conditions of the Membership Rewards Points. These terms and conditions remain in effect unless otherwise stipulated in the Terms and Conditions of this Program.
    
15. The Cardholder hereby agrees and acknowledges that Bank Danamon has the right to amend/change/supplement the General Terms and Conditions of this Program from time to time. Any changes/additions/updates to the General Terms and Conditions of this Program will be communicated through the available communication media at Bank Danamon. In the event of changes in benefits, risks, costs, terms, and conditions based on the General Terms and Conditions of this Program, the Cardholder has the right to submit a written objection to Bank Danamon within 30 (thirty) business days from the date of notification of the change made by Bank Danamon through its communication media. The Cardholder agrees that the Cardholder is deemed to have consented to the changes if the Cardholder does not submit an objection within that time frame. If the Cardholder does not agree to the changes, then the Cardholder has the right to withdraw from the Program.
    
16. The Cardholder declares that there are no and will be no transactions indicated as money laundering and/or any other transactions not permitted under the prevailing laws and regulations in Indonesia. 
    
17. If there are reports of indications of fraud, deceit, and/or transaction deviations, Bank Danamon has the right to cancel the transaction, cancel the participation in the Program, and/or grant rewards to the relevant Cardholder. 
    
18. The Cardholder can submit complaints regarding banking products/services either verbally or in writing through the nearest Bank Danamon branch, Hello Danamon at 1-500-090, or The Platinum Card Service (021 3435 8889), or via email at hellodanamon@danamon.co.id. 
    
19. The procedures for complaint services can be accessed through the website https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah. 
    
20. The General Terms and Conditions of this program have been adjusted in accordance with applicable laws and regulations, including the regulations of the Financial Services Authority. 
    
21. PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority and Bank Indonesia. 

1. Program participants can submit complaints about banking products or services verbally or in writing through the nearest Bank Danamon branch office, Hello Danamon (1-500-090), or via email at hellodanamon@danamon.co.id.
   
2. Procedures for complaint services can be accessed via the website: https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.

1. The General Terms and Conditions of this Program are an integral part of the General Terms and Conditions of PT Bank Danamon Indonesia Tbk Account and Banking Services, the General Terms and Conditions of Bank Danamon Credit Card Membership, and the General Terms and Conditions of Danamon American Express Credit Card and Charge Card Membership. These terms and conditions remain valid unless otherwise regulated in the General Terms and Conditions of this Program.
   
2. The Program Participant agrees and acknowledges that the Bank has the right to amend, modify, or complete the General Terms and Conditions of this Program from time to time. Any changes, additions, or updates to the General Terms and Conditions of this Program will be notified through the communication media available to the Bank. In the event of a change in the benefits, risks, costs, terms, and conditions based on the General Terms and Conditions of this Program, the Program Participant has the right to submit a written objection to Bank Danamon within 30 (thirty) working days from the date of notification of such changes. The Program Participant agrees that if no objection is raised within that time period, the Program Participant is deemed to have accepted the amendment. If the Program Participant does not agree to the amendment, they have the right to cancel their Program membership, provided all obligations to the Bank (if any) are fulfilled.
   
3. The Program Participant declares that there are no transactions, and will not be any, that indicate money laundering and/or other transactions prohibited by the applicable laws and regulations in Indonesia.
   
4. If there are indications of fraud, abuse, transaction irregularities, abnormal transactions, money laundering, and/or actions not in accordance with laws and regulations, the Bank has the right to cancel the transaction, terminate the use of the Bank's products/services, cancel participation in the Program, or revoke Program benefits for the concerned Program Participant. The Program Participant remains obligated to fulfill all their obligations to the Bank (if any).
   
5. If any irregularities are found related to this Program or if fraud is suspected, Program Participants are advised to immediately inform Hello Danamon.
   
6. The General Terms and Conditions of this Program have been adjusted to the provisions of laws and regulations, including the Financial Services Authority regulations.
   
7. PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority and Bank Indonesia and is a participant in the Deposit Insurance Corporation guarantee scheme.

Program Participants must be cautious of fraud committed by individuals claiming to represent the Bank and promising prizes in any form. Any fraud or other criminal acts committed by third parties associated with or on behalf of the Program are beyond the Bank's responsibility.