Visa Luxury Hotel Collections

Program period starting from 1 May 2025 up to 31 December 2026 (“Periode Program”).

The program applies for card holders with criteria below:

1. Valid for credit card holder of Danamon Visa Infinite (“Card”),
2. The Card must be active, have no outstanding balances, and the card must not be blocked.
3. The program also applies to Danamon Bank employees.

hereinafter referred to as “Program Participants”.

1. Before participating in the Program, Program Participants are required to read, understand and comprehend the characteristics, benefits, risks, costs and other provisions of the Program and agree to the General Terms and Conditions of this Program.
2. The bank has the right to refuse or cancel the participation of Program participants in this Program if the Program participant does not meet the General Terms and Conditions of the Program.
3. Program participants are fully responsible for any risks of loss, claims, lawsuits, and/or claims related to their participation and/or cancellation of their participation in this Program.
4. The program applies with the following conditions:
   1. Reservations can be made through the Visa website at www.VisaLuxuryHotelCollection.com
5. Cardholders who fulfill the General Terms and Conditions of the Program will receive:
   1. Food & beverage credit starting at USD 25.
   2. Breakfast valid for 2 (two) people.
   3. Complimentary Wi-Fi.
   4. VIP Guest Status.
   5. Automatic Room Upgrade upon arrival, subject to availability.
   6. Late checkout request subject to availability.
6. Visa has the right to cancel the Cardholder's participation and/or the awarding of prizes/rewards for the Program if the Cardholder does not fulfill and/or violates the General Terms and Conditions of the Program.
7. Other terms and conditions related to cards and products and/or services from Bank Danamon, as long as they are not regulated differently in the General Terms and Conditions of this Program, are declared to remain valid and binding on Cardholders and form an inseparable part of the General Terms and Conditions of the Program.
8. The General Terms and Conditions of this Program constitute an inseparable part of the General Terms and Conditions of Danamon Visa Credit Card. These terms and conditions remain in effect unless otherwise stipulated in these General Terms and Conditions of this Program.
9. The Cardholder hereby agrees and acknowledges that Bank Danamon has the right to improve/change/complete the General Terms and Conditions of this Program from time to time. Any changes/additions/updates to the General Terms and Conditions of this Program will be notified through the communication media available at Bank Danamon. In the event of changes to the benefits, risks, costs, terms and conditions based on the General Terms and Conditions of this Program, the Cardholder has the right to submit a written objection to Bank Danamon within 30 (thirty) working days from the notification of such changes made by Bank Danamon through Bank Danamon's communication media. The Cardholder agrees that the Cardholder is deemed to have agreed to the changes if the Cardholder does not submit an objection within that time period. If the Cardholder does not agree to the changes, the Cardholder has the right to cancel the Program participation by first completing all of the Cardholder's obligations to Bank Danamon (if any).
10. The Cardholder declares that there are no and will not be any transactions that are suspected of being money laundering and/or other transactions that are not permitted under the laws and regulations in force in Indonesia.
11. If there is a report of indications of fraud, cheating and/or transaction irregularities, then Bank Danamon has the right to cancel the transaction, cancel participation in the Program, or give a prize to the Cardholder concerned.
12. General Terms and Conditions This program has been adjusted to the provisions of laws and regulations, including the provisions of the Financial Services Authority regulations.
13. PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority and Bank Indonesia and is a participant in the Deposit Insurance Corporation guarantee program.

1. Program Participants may submit complaints regarding banking products/services either verbally or in writing through the nearest Bank branch or Hello Danamon (1-500-090) or via email at hellodanamon@danamon.co.id.
2. Procedures regarding complaint services can be accessed via the website https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.

1. These General Terms and Conditions of the Program constitute an integral part of the General Terms and Conditions of Accounts and Banking Services of PT Bank Danamon Indonesia Tbk and the General Terms and Conditions of Danamon Credit Card Membership. These terms and conditions remain valid unless otherwise regulated in these General Terms and Conditions of the Program.
2. Program Participants hereby agree and acknowledge that the Bank reserves the right to revise/amend/supplement these General Terms and Conditions of the Program from time to time. Any changes/additions/updates to these General Terms and Conditions of the Program will be notified through communication media available at the Bank. In the event of changes to benefits, risks, fees, terms and conditions under these General Terms and Conditions of the Program, Program Participants have the right to submit a written objection to Bank Danamon within 30 (thirty) business days from the date of notification by the Bank through its communication media. Program Participants agree that they are deemed to have accepted the changes if no objection is submitted within that period. If Program Participants do not agree to the changes, they have the right to cancel their participation in the Program after settling all obligations to the Bank (if any).
3. Program Participants declare that there are no and will not be any transactions suspected of money laundering and/or other transactions prohibited under the laws and regulations in force in Indonesia.
4. If there are indications of fraud, misconduct, misuse, irregular transactions, unusual transactions, money laundering, and/or actions that do not comply with applicable laws and regulations, the Bank reserves the right to cancel transactions, terminate the use of Bank products/services, cancel Program participation, or revoke Program benefits granted to the relevant Program Participant. Program Participants remain obligated to settle all obligations to the Bank (if any).
5. If any irregularities related to this Program are found or if fraud is suspected, Program Participants are advised to immediately report to Hello Danamon.
6. These General Terms and Conditions of the Program have been adjusted in accordance with applicable laws and regulations, including regulations of the Financial Services Authority (OJK).
7. PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority and Bank Indonesia and is a participant in the Deposit Insurance Corporation.

Program participants must be wary of fraud committed by individuals claiming to represent the Bank by promising prizes in any form. Any fraud or other criminal acts committed by third parties associated with or claiming to represent the Program are beyond the Bank's jurisdiction.