These General Terms and Conditions of the Program (“General Terms and Conditions of the Program”) constitute the terms and conditions applicable to Customers participating in the Special Price Program for a single-entry ticket to IIMS Surabaya 2026 (“Program”) organised by PT Bank Danamon Indonesia Tbk (“Danamon”).

Customers hereby agree to and are bound by all the provisions of the General Terms and Conditions of the Program as follows:

The Program Period is 26–31 May 2026 (“Program Period).

Customers eligible to participate in this Program are those who meet the following criteria:

1. Customers who hold a Danamon savings account and/or a Danamon credit card, along with an active savings account throughout the Program Period;
2. Customers who have and are registered with the latest version of D-Bank PRO; and
3. The Program also applies to Danamon employees.

hereinafter referred to as ("Customer")

1. Customers are required to read and understand the General Terms and Conditions of this Program.
2. Danamon reserves the right to refuse or cancel a customer’s participation in this Program if the Customer fails to comply with the General Terms and Conditions of the Program.
3. The Customer bears full responsibility for any risks of loss, claims, lawsuits, and/or claims arising from the Customer’s participation and/or cancellation of participation in this Program.
4. For this Program, the Customer may make payment transactions directly at the IIMS Surabaya 2026 ticket booth at a special price of IDR 1 (one Rupiah) (“Special Ticket Price”) when the Customer makes a payment transaction for the IIMS Surabaya 2026 Entry Ticket using QRIS Source of Fund Debit Card (“QRIS Debit”) and/or QRIS Source of Fund Credit Card (“QRIS CC”) (“Transaction”).
5. 1 (one) CIF is entitled to a maximum of 4 (four) Special Ticket Prices at IIMS Surabaya 2026 during the Program Period.
6. The daily quota for the Special Ticket Price during the Program Period is 500 (five hundred) (“Program Quota”).
7. By conducting transactions in accordance with the General Terms and Conditions of the Program, the Customer is deemed to have read, understood and agreed to participate in the Program and to be bound by these General Terms and Conditions. The transactions carried out by the Customer constitute valid proof of the Customer’s participation in the Program and the Customer’s agreement to be bound by the General Terms and Conditions of the Program.

1. Special Ticket Prices will be offered to Customers directly when they make a transaction and the Program quota is still available.
2. There is no charge for Customers to participate in this Program.
3. Customers understand and agree that if the Program quota is exhausted before the end of the Program Period, they will not receive the Special Ticket Price.

1. Customers may submit complaints regarding banking products or services either verbally or in writing via their nearest Danamon branch, by calling Hello Danamon on 1-500-090, or by emailing hellodanamon@danamon.co.id which is available 24 hours a day.
2. The procedure regarding the customer complaints service can be accessed via the website www.danamon.co.id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah

1. The products and/or services of IIMS Surabaya 2026 are not the products or responsibility of Danamon and are therefore the sole responsibility of IIMS Surabaya 2026. Should you encounter any issues and/or have any complaints regarding the products, services and/or the Program, please contact the relevant representative of the IIMS Surabaya 2026 merchant.
2. Other terms and conditions relating to products, services and/or banking transactions, insofar as not otherwise provided for in the General Terms and Conditions of this Program, remain in force and binding upon the Customer and form an integral and inseparable part thereof.
3. These General Terms and Conditions of the Program form an integral and inseparable part of the “General Terms and Conditions of Danamon Accounts and Banking Services” and the “General Terms and Conditions of D-Bank PRO”. Such terms and conditions remain in force unless otherwise provided for in these General Terms and Conditions of the Program.
4. The Customer hereby agrees and acknowledges that Danamon is entitled to amend, modify or supplement these General Terms and Conditions of the Program from time to time. Any amendments, additions or updates to these General Terms and Conditions of the Program will be notified via the communication channels available at Danamon. In the event of changes to benefits, risks, costs, terms and conditions under these General Terms and Conditions of the Program, the Customer is entitled to submit a written objection to Danamon within 30 (thirty) working days from the date such changes are notified by Danamon via Danamon’s communication channels. The Customer agrees that the Customer shall be deemed to have consented to such changes if the Customer does not raise an objection within the aforementioned period. Should the Customer not consent to such changes, the Customer is entitled to cancel their participation in the Program provided that the Customer first settles all outstanding obligations to Danamon (if any). The Customer declares that there are no, and will be no, transactions indicating money laundering offences and/or other transactions prohibited under the laws and regulations in force in Indonesia.
5. The Customer agrees that Danamon is entitled to cancel the provision of Cashback under this Programme if the Customer fails to comply with the General Terms and Conditions of the Program.
6. The Customer declares that there are no, and will be no, transactions suspected of money laundering offences and/or other transactions prohibited under the laws and regulations in force in Indonesia.
7. Should there be any indication of fraud, misconduct and/or transaction irregularities, unusual transactions, money laundering offences and/or actions inconsistent with applicable laws and regulations, Danamon reserves the right to cancel the transaction, terminate the Customer’s participation in the Program, or cancel the provision of Cashback to the Customer concerned. Customers remain obliged to settle all outstanding obligations to Danamon.
8. The General Terms and Conditions of this Programme have been aligned with applicable laws and regulations, including the regulations of the Financial Services Authority (OJK).
9. PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia (BI) and is a participant in the Indonesia Deposit Insurance Corporation (LPS) scheme.