70% Cashback up to IDR 25,000 for the Danamon Festival Event

The Program Period is 31 July 2026 (“Program Period”).

Customers eligible to participate in this Program are those who meet the following criteria:

1. Customers who hold a Danamon savings account and/or a Danamon credit card, together with an active savings account throughout the Program Period;
2. Customers who have and are registered on the latest version of the D-Bank PRO app; and
3. The Program also applies to Bank Danamon employees.

hereinafter referred to as (“Customers”).

1. Customers are required to read and understand the General Terms and Conditions of this Program.
2. Bank Danamon reserves the right to refuse or cancel a Customer’s participation in this Program if the Customer fails to comply with the General Terms and Conditions of the Program.
3. The Customer bears full responsibility for any risks of loss, demands, lawsuits and/or claims arising from the Customer’s participation in and/or cancellation of participation in this Program.
4. Under this Program, the Customer may receive a 70 per cent (seventy per cent) cashback of up to IDR 25,000 (twenty-five thousand Rupiah) (“Cashback”) with no minimum transaction amount when the Customer makes a transaction at merchants participating in the Danamon Festival event organised by Bank Danamon at Lapangan Karangpawitan, Karawang, using QRIS Source of Fund Debit Card (“QRIS Debit”) and/or QRIS Source of Fund Credit Card (“QRIS CC”) (“Transaction”).
5. 1 (one) CIF is entitled to receive a maximum of 1 (one) Cashback per merchant during the Program Period.
6. The total Cashback quota is 2,000 (two thousand) Transactions during the Program Period (“Program Quota”).
7. By carrying out transactions in accordance with the General Terms and Conditions of the Program, the Customer is deemed to have read, understood and agreed to participate in the Program and to be bound by these General Terms and Conditions. The transactions carried out by the Customer constitute valid proof of the Customer’s participation in the Program and the Customer’s agreement to be bound by the General Terms and Conditions of the Program.

1. The Cashback Reward will be credited to the Customer’s savings account no later than 14 (fourteen) working days after the transaction has been made. If the Customer does not hold a Danamon savings account, they will not receive the Cashback Reward for the transaction in question.
2. Participation in this Program is free of charge.
3. The Customer understands and agrees that if the Program quota is exhausted before the end of the Program Period, the Customer will not receive a Cashback Reward.

1. Customers may lodge a complaint regarding banking products or services either verbally or in writing via their nearest Bank Danamon branch, Hello Danamon (1-500-090) or by email at hellodanamon@danamon.co.id, which is available 24 hours a day.
2. The procedure for customer complaints can be accessed via the website https://www.danamon.co.id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.

1. The products and/or services provided by the merchant are not the products of, nor the responsibility of, Bank Danamon; they are therefore entirely the responsibility of the merchant. Should there be any issues and/or complaints regarding the products, services and/or the Program, please contact the relevant representative of the merchant.
2. Any other terms and conditions relating to products, services and/or banking transactions, insofar as they are not otherwise provided for in the General Terms and Conditions of this Program, shall remain in force and binding upon the Customer and shall form an integral and inseparable part thereof.
3. These General Terms and Conditions of the Program form an integral and inseparable part of the “General Terms and Conditions for Bank Danamon Accounts and Banking Services” and the “General Terms and Conditions for D-Bank PRO”. Those terms and conditions shall remain in force unless otherwise provided for in these General Terms and Conditions of the Program.
4. The Customer hereby agrees and acknowledges that Bank Danamon is entitled to amend, modify or supplement these General Terms and Conditions of the Program from time to time. Any amendments, additions or updates to these General Terms and Conditions of the Program will be notified via the communication channels available at Bank Danamon. In the event of any changes to the benefits, risks, costs, terms and conditions under these General Terms and Conditions of the Program, the Customer is entitled to submit a written objection to Bank Danamon within 30 (thirty) working days from the date on which Bank Danamon notifies such changes via its communication channels. The Customer agrees that they shall be deemed to have consented to such changes if they do not raise an objection within the aforementioned period. Should the Customer not consent to such changes, they are entitled to cancel their participation in the Program, provided they have first settled all their obligations to Bank Danamon (if any). The Customer declares that there are no, and will be no, transactions indicating money laundering offences and/or other transactions prohibited under the laws and regulations in force in Indonesia.
5. The Customer agrees that Bank Danamon is entitled to cancel the provision of Cashback under this Program if the Customer fails to comply with the Program’s General Terms and Conditions.
6. The Customer declares that there are no, and will be no, transactions indicating money laundering offences and/or other transactions prohibited under the laws and regulations in force in Indonesia.
7. Should there be any indication of fraud, deception and/or transaction irregularities, unusual transactions, money laundering and/or actions that do not comply with laws and regulations, Bank Danamon reserves the right to cancel the transaction, cancel the customer’s participation in the Program, or cancel the Cashback award to the customer concerned. Customers remain obliged to settle all outstanding obligations to Bank Danamon.
8. The General Terms and Conditions of this Program have been aligned with the provisions of applicable laws and regulations, including those of the Financial Services Authority (OJK).
9. PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia (BI), and is a participant in the Indonesia Deposit Insurance Corporation (LPS).

Customers are advised to be wary of fraud perpetrated by individuals acting in the name of Bank Danamon who promise cashback in any form. Any fraud or other criminal acts committed by other parties or third parties in connection with, or in the name of, the Program are beyond the control of Bank Danamon.