Online Channel Capabilities

A. D-Bank/Mobile Banking

D-Bank is a Danamon mobile banking service application which provides an easy & convenient way to perform banking transactions via a smart-phone. You can conduct banking transactions such as fund transfer, top-up, and payment of bills any time 24/7 in Rupiah currency.

D-Bank Features

No.

Type of Transaction

D-Bank

Features

Transaction Access

1

Cash Withdrawal

X

-

2

Balance Information

V

24/7

3

Information on Transaction History

V

24/7

4

Cash Deposit

X

-

5

D-Cash (Cardless Cash Withdrawal - Reservation & Cancellation

V

24/7

6

Transfer to Danamon Accounts (same currency)

V

24/7

7

Transfer to Danamon Accounts (cross currency)

X

-

8

Transfer to Other Bank (via Online)

V

24/7

9

Transfer to Other Bank (via NCS/CAT)

V

06.00 - 14.00 WIB + except for weekends, national public holiday, and collective leave

10

Transfer to Other Bank (via RTGS)

V

08.00 - 14.00 WIB + except for weekends, national public holiday, and collective leave

11

Foreign Currency Transfer to Other Banks

X

-

12

Bill Payment for Telco: Telkomsel, Indosat Ooredo, Xplor/Prioritas, Tri (3), Esia, Smartfren

V

24/7

13

Bill Payment for Danamon Credit Cards & other bank cards (ANZ (DBS ex ANZ), Amex, Bank Mega, BCA, BNI, BRI, Bukopin, Citibank, CIMB Niaga, GE/Permata, HSBC, ICBC, Mandiri, Maybank, OCBC NISP, Panin, Standard Chartered, UOB)

V

24/7

14

Bill Payment for other Bank Credit Card via NCS

V

06.00 - 14.00 WIB + except for weekends, national public holiday, and collective leave

15

Transaction Notification via E-mail

V

24/7

16

Online Statement (Savings Account, Credit Card, American ExpressR Charge card)

X

-

17

Online Time Deposit

V

24/7 + except Sunday, national public holiday, and collective leave

18

Opening of Tabungan D-Save

V

24/7 + except Sunday, national public holiday, and collective leave

B. D-Cash/Card less Cash Withdrawal

D-Cash, Card less cash withdrawal is a special feature of on D-Bank that allows you to make cash withdrawals at a Danamon ATM without using a Debit /ATM Card. Also you can give cash to your friends, relatives or others who do not have Danamon Saving Account. Make a reservation first via D-Bank.

C. Danamon Online Banking/Internet Banking

Danamon Online Banking is our 24/7 internet banking service for your convenience in doing transactions in Rupiah using a computer or tablet through our official website at https://www.danamonline.com  while transactions with foreign currency is only available for limited operational hours. You can conduct banking transactions without having to go anywhere.

No.

Type of Transaction

Danamon Online Banking

Features

Transaction Access

1

Cash Withdrawal

X

-

2

Balance Information

V

24/7

3

Information on Transaction History

V

24/7

4

Cash Deposit

X

-

5

D-Cash (Cardless Cash Withdrawal - Reservation & Cancellation

X

-

6

Transfer to Danamon Accounts (same currency)

V

24/7

7

Transfer to Danamon Accounts (cross currency)

V

00.00 - 19.00 WIB + except on weekends, national holidays, and national leave

8

Transfer to Other Bank (via Online)

V

24/7

9

Transfer to Other Bank (via NCS/CAT)

V

06.00 - 15.00 WIB + except for weekends, national public holiday, and collective leave

10

Transfer to Other Bank (via RTGS)

V

09.00 - 15.00 WIB + except for weekends, national public holiday, and collective leave

11

Foreign Currency Transfer to Other Banks

V

09.00 - 15.00 WIB + except on weekends, national holidays, and national leave

12

Bill Payment for Telco: Telkomsel, Indosat Ooredo, Xplor/Prioritas, Tri (3), Esia, Smartfren

V

24/7

13

Bill Payment for Danamon Credit Cards & other bank cards (ANZ (DBS ex ANZ), Amex, Bank Mega, BCA, BNI, BRI, Bukopin, Citibank, CIMB Niaga, GE/Permata, HSBC, ICBC, Mandiri, Maybank, OCBC NISP, Panin, Standard Chartered, UOB)

V

24/7

14

Bill Payment via NCS menu for Credit Card issued by Other bank

X

-

15

Transaction Notification via E-mail

V

24/7

16

Online Statement (Savings Account, Credit Card,

American ExpressR Charge card & Giro)

V

24/7

17

Online Time Deposit

V

24/7 + except Sunday, national public holiday, and collective leave

D. Danamon ATM & CDM

ATM

You can do cash withdrawals and other non-cash transactions at Danamon ATMs without visiting the Bank. The ATM service is available 24/7. There are 1,400 machines spread across Indonesia and also joined local (PRIMA/ALTO/ATM Bersama) and International (Visa/Mastercard) ATM Network.

CDM

Cash Deposit transactions can only be performed via Danamon’s CDM machines.

Danamon ATM Features

No.

Type of Transaction

ATM

Features

Transaction Access

1

Cash Withdrawal

V

24/7

2

Balance Information

V

24/7

3

Information on Transaction History

X

-

4

Cash Deposit (CDM)

V

24/7

5

D-Cash (Card less Cash Withdrawal)

V

24/7

6

Transfer to Danamon Accounts (same currency)

V

24/7

7

Transfer to Danamon Accounts (cross currency)

X

-

8

Transfer to Other Bank (via Online)

V

24/7

9

Transfer to Other Bank (via NCS/CAT)

X

-

10

Transfer to Other Bank (via RTGS)

X

-

11

Foreign Currency Transfer to Other Banks

X

-

12

Bill Payment for Telco: Telkomsel, Indosat Ooredo, Xplor/Prioritas, Tri (3), Esia, Smartfren

V

24/7

13

Bill Payment for Danamon Credit Cards & other bank cards (ANZ (DBS ex ANZ), Amex, Bank Mega, BCA, BNI, BRI, Bukopin, Citibank, CIMB Niaga, GE/Permata, HSBC, ICBC, Mandiri, Maybank, OCBC NISP, Panin, Standard Chartered, UOB)

V

24/7

14

Bill Payment via NCS menu for Credit Card issued by Other bank

V

06.00 - 14.00 WIB + except on weekends, national holidays, and national leave

15

Transaction Notification via E-mail

X

-

16

Online Statement (Savings Account, Credit Card,

American ExpressR Charge card & Giro)

X

-

2 types of Danamon ATM are available:

  1. ATM with amount of cash withdrawal in multiplies of IDR 50,000:
    • Amount options: IDR 200,000, IDR 500,000, IDR 1,000,000, and IDR 1,500,000
    • Maximum withdrawal in 1 transaction: IDR 1,500,000
  2. ATM with amount of cash withdrawal in multiplies of IDR 100,000:
    • Amount options: IDR 100,000, IDR 500,000, IDR 1,000,000, and IDR 2,000,000
    • Maximum withdrawal in 1 transaction: IDR 2,000,000

Information on Limits & Transaction Fees via Danamon e-Channel

Type of Transaction

D-Bank (IDR)

Danamon Online

Banking (IDR)

ATM (IDR)

Cash Withdrawal (Bank Danamon & other banks)

-

-

15,000,000

Cash Deposit

-

-

50 sheets (CDM)

Transfer:

• Transfer to Danamon account

• Transfer to other bank account via online

• Transfer to other bank via NCS/CAT

• Transfer to other bank via RTGS

• Foreign currency transfer to Other banks

 

1,000,000,000

100,000,000

500,000,000

1,000,000,000

-

 

1,000,000,000

100,000,000

500,000,000

1,000,000,000

200,000,000

 

200,000,000

25,000,000

-

-

-

Payment

200,000,000

200,000,000

200,000,000

Purchase

200,000,000

200,000,000

200,000,000

D-Cash (Card less Cash Withdrawal)

1,000,000

-

-

*The above amounts are maximum values and are the global daily limit for all channels.

Fees Transaction

Type of Transaction

D-Bank (IDR)

Danamon Online

Banking

ATM (IDR)

Danamon

Other Banks

Balance information

< IDR 5 million

> IDR 5 million

Free

Free

Free

Free

Free

Free

4,000

Free

Cash Withdrawal

< IDR 8 million

> IDR 8 million

N/A

N/A

Free

Free

7,500

Free

Fund transfer

Online

NCS/CAT

RTGS

7,500

2,900

20,000

7,500

2,900

20,000

7,500

 

 

7,500

 

 

Bill Payment

Cellular

Phone

Credit Card

 

3,000

5,000

 

3,000

5,000

 

3,000

5,000

 

3,000

5,000

* There are other administration fees for transactions not listed in the table. The amount of these fees shall follow the provisions of Applicable regulations for the fees.