Completion of Operational Merger between Bank Danamon and Bank BNP

Dear Valued Customer,

Thank you for your trust in and continued support during the operational merger process between Bank Danamon and Bank BNP. 

We are pleased to inform you that the operational merger process between Bank Danamon and Bank BNP is completed on 2 September 2019.

You can start enjoying Bank Danamon’s network distribution, products and services, including a national network of 464 branches, 1,400 ATMs and access to 60,000 ATMs through the ATM Bersama, PRIMA, and ALTO networks, complemented with internet, mobile, and SMS banking services.    

For your convenience, we want to remind you of the following actions:  

1. Checks and/or Demand Deposits

You can still use Bank BNP’s check and/or demand deposit until 28 November 2019 (last day for clearing and transfer). Request for Bank Danamon checks and demand deposits can be done in all Bank Danamon branches (including ex-Bank BNP branches). 

2. Passbook

Ex-Bank BNP passbook is no longer valid. You will need to replace your ex-Bank BNP passbook into Bank Danamon passbook, which can be done in all Bank Danamon branches (including ex-Bank BNP branches). You can also choose to receive e-statements to view your account balance, which is more convenient than through a passbook.

3. Debit/ATM Card

You will need to replace your Bank BNP debit/ATM card into Bank Danamon debit/ATM card, which can be done in all Bank Danamon branches (including ex-Bank BNP branches). You can still use your Bank BNP Debit/ATM cards, either Visa or GPN, as long as it has not expired, for domestic transactions until 28 February 2020.   

4. Internet Banking

To use our internet banking service, you will need to register for Bank Danamon’s internet banking service, which can be done in all Bank Danamon branches (including ex-Bank BNP branches). Bank Danamon’s internet banking uses a soft token, so you only need a smartphone to perform transactions. You will have access to a variety of Bank Danamon’s digital banking services, including internet banking, mobile banking and SMS banking, after registration. 

Should you have any question or need further information, please contact Hello Danamon at 1-500-090 or visit your nearest Bank Danamon branches. 

We believe that the merger and investment by MUFG will add value to our customers and franchise, and help us continue to grow as one of the leading banks in Indonesia. We will be able to leverage on MUFG’s strengths, expertise and network to facilitate Bank Danamon’s growth and delivery of long term value to all stakeholders.

We would like to welcome you to Bank Danamon, and we look forward to serving you, your business and your family in the future.       

Yours faithfully,

PT Bank Danamon Indonesia Tbk

Operational Merger Information

FAQ and Additional Information for Ex BNP Customers