Danamon and Kimia Farma Diagnostika Offer Service Excellence in Vaccination Drive

Press Release / 02 June 2021

Share

Jakarta, May 31 2021 – PT Bank Danamon Indonesia Tbk (Danamon), a member of Japan’s largest bank MUFG which is also a global financial group and one of the leading financial institutions worldwide, collaborated with PT Kimia Farma Tbk to facilitate the vaccination of employees and their immediate families this day, Monday (31/5). The Gotong Royong vaccination program’s first stage, involving approximately 1,000 employees, will be implemented until 2 June 2021.
Danamon remains committed and concerned about the health and safety of both employees and customers during this pandemic. Through this Mutual Assistance Vaccination program, Danamon hopes to improve health security for continuous services benefitting customers while supporting the government in accelerating herd immunity towards national economic recovery.

“During the pandemic era, the key to success in providing best services to customers and the community lies in the health and safety of employees. In this regard, Danamon fully supports the government's COVID-19 vaccination program. We hope that Danamon's active steps can create a more comfortable and safer environment for both employees and customers, plus help accelerate economic recovery," said Danamon President Director Yasushi Itagaki, Monday (31/5).

In conducting the Mutual Assistance Vaccination program for Danamon employees, Kimia Farma assigned its subsidiary, PT Kimia Farma Diagnostika, as the implementor. Since the initial Mutual Assistance Vaccination program kicked off last 18 May 2021, Kimia Farma Diagnostika has provided vaccination services to manufacturing companies, banks and mass media.
 

“Danamon sincerely appreciates PT Bio Farma’s support in the procurement of vaccines and PT Kimia Farma’s efforts to administer these vaccines to employees and their families. We also acknowledge the support of the Indonesian Chamber of Commerce and Industry, Ministry of Health and Ministry of State-Owned Enterprises. Together, our active steps can help stop the spread of COVID-19 and accelerate post-pandemic economic recovery," added Yasushi.
Danamon has been a partner of Kimia Farma prior to the pandemic. Kimia Farma had assisted in procuring medical equipment and COVID-19 screening kits for Danamon offices in Jakarta and other regions. On the other hand, Danamon had facilitated financing of vaccine procurement for PT Bio Farma (Persero) in terms of both conventional and sharia financing worth a total of Rp 2 trillion.

According to Danamon Sharia and Sustainability Finance Director Herry Hykmanto, Danamon took vital steps and implemented strict health protocols in all its offices and branches to ensure safety and health of both customers and employees. These involved the use of face masks, placement of body temperature and facial recognition scanners at entrances plus hand sanitizers at strategic points, observance of physical/social distancing practices for every interaction, and implementation of work-from-home procedures. "In addition, Danamon has also been encouraging the use of D-Bank application digital services and its Online Banking to help meet banking transaction needs."

With the aim of offering best services, PT Kimia Farma Tbk President Director Verdi Budidarmo emphasized that they prepared vaccination plans back in November 2020. He supports the strengthening of cooperation between Kimia Farma and Danamon since because both companies are committed to support the government's plan to accelerate Indonesia's economic recovery.

“We hope that the vaccination assistance for Danamon's employees can improve its services to customers as well as accelerate the national economic recovery which is being pursued by the government. We are therefore committed to constantly provide the best service for all levels of society, including the business community," said Verdi.

From the service side, PT Kimia Farma Diagnostika Plt. (KFD) President Director Agus Chandra explained that they organized vaccination activities in accordance with the Ministry of Health’s technical instructions covering site surveys, and vaccine distribution and administration. Thus, all Danamon employees and their families avail of the best professional service. "Our technical team is well prepared. We did a site survey beforehand and ensured that everything will run according to established procedures. We will ensure that all program components are covered," he said.

Agus Chandra added that KFD continues to make internal improvements, including ensuring that activities comply with Standard Operating Procedures (SOPs) to provide quality services to all customers. These include strengthening the service system by prioritizing digital and cashless applications. In addition, Internal Control Systems (SPI) were strictly enforced by designating quality control officers at 359 KFD outlets throughout Indonesia.

For more information, please contact: