Stay 3 Pay 2 + Save 10% F&B at Hotel Mulia

The Terms and Conditions of the Stay 3 Pay 2 + Save 10% F&B at Hotel Mulia (“General Terms and Conditions of the Program”) outline the applicable guidelines for customers of PT Bank Danamon Indonesia Tbk (“Bank Danamon”) who transact using a Card (“Cardholder”) as part of the Stay 3 Pay 2 + Save 10% F&B at Hotel Mulia (“Program”). This Program is organized by Bank Danamon in collaboration with its merchant partner The Mulia Bali & Hotel Mulia Jakarta.

By participating in the Program, Cardholders agree to be bound by the following General Terms and Conditions: 

Program Period applies to:

  1. Stay Program: January 10, 2025, to June 30, 2025.
  2. 10% F&B Discount Program: June 10, 2024, to April 30, 2025.
    (“Program Period”) 

The Stay 3 Pay 2 and 10% Savings Programs are valid at the following outlets:

  1. The Mulia, Mulia Resort & Villas Nusa Dua, Bali: Jl. Raya Nusa Dua Selatan, Kawasan Sawangan Nusa Dua.
  2. Hotel Mulia Senayan Jakarta: Jl. Asia Afrika, Senayan, Jakarta 10270, Indonesia.
     
  1. The program is valid for Cardholders who hold Danamon Bank Credit Cards and Charge Cards with the American Express logo, excluding corporate Credit Cards and Charge Cards ("Cards").
  2. Cardholders are required to read and understand the General Terms and Conditions of the Program.
  3. Bank Danamon reserves the right to refuse or cancel the Cardholder's participation in this Program if the Cardholder does not meet the General Terms and Conditions of the Program.
  4. The Cardholder is fully responsible for all risks of loss, demands, lawsuits, and/or claims in connection with the Cardholder's participation and/or cancellation of participation in this Program.
  5. The Stay Program applies as follows:

    Outlet

    Detail

    The Mulia Bali

    ProgramStay 3 and Pay for 2 Nights

    Getting complimentary:

      • IDR 500K dining credit per stay

    Hotel Mulia Senayan Jakarta

    ProgramStay 3 and Pay for 2 nights

    Getting complimentary:

      • IDR 500K dining credit per stay

    1. The program is available exclusively for holders of the American Express Platinum Card.
    2. Payment is made with a valid American Express card at check-in.
    3. The program cannot be combined with other promotions/cooperating programs
    4. Applicable for bookings on the website themulia.com or reservations through the number +62361301777 and email at reservation@themulia.com.
    5. The program is subject to room availability.
    The 10% Save Program applies as follows:
    1. The program is valid for a la carte menus and non-alcoholic beverages.
    2. The program is not valid on the following dates:
      • Valentine’s Day: February 14, 2025
      • Chinese New Year’s Eve & Chinese New Year: January 29 & 30, 2025
      • Easter Sunday: April 20, 2025
      • Eid al-Fitr: March 29–31, 2025
      • Black-out periods are subject to change based on applicable date adjustments.
    3. The program cannot be combined with other promos/cooperation programs.
    4. Management reserves the right to determine the blackout period or to modify the program.
    1. The program is available exclusively for American Express cardholders with the following card types:
      • Platinum Card, Charge Card Gold & Green, Gold Business Credit Card, Gold Credit Card, and Blue Credit Card.
  6. By making a transaction in accordance with the General Terms and Conditions of the Program, the Cardholder is deemed to have read, understood, and agreed to participate in the Program and is subject to the General Terms and Conditions of the Program. The transaction made by the Cardholder is valid evidence of the Cardholder's participation in the Program and agreement to be subject to the General Terms and Conditions of the Program.
  1. Products and/or services from merchant partners are solely the responsibility of the merchant partner and not of Bank Danamon. For any issues or complaints regarding products, services, or the Program, Cardholders are advised to contact the relevant merchant partner directly.
  2. Cardholders affirm that their transactions comply with applicable Indonesian laws and regulations and are not indicative of money laundering or other prohibited activities.
  3. Bank Danamon reserves the right to:
    • Cancel transactions, terminate Card usage, or revoke participation in the Program if there are indications of fraud, unusual transactions, money laundering, or any other actions violating applicable laws.
    • Require Cardholders to fulfill any outstanding obligations to Bank Danamon.
  4. Terms and conditions related to other banking products or services remain valid and binding unless explicitly stated otherwise in this Program’s terms.
  5. These Program Terms and Conditions are an integral part of the: General Terms and Conditions of PT Bank Danamon Indonesia Tbk Banking Accounts and Services, General Terms and Conditions of Debit Cards/ATM Danamon, General Terms and Conditions of Danamon Credit Card Membership, and General Terms and Conditions of Danamon American Express Credit Card and Charge Card Membership.”
  6. Bank Danamon reserves the right to revise, amend, or supplement the Program’s terms. Any updates will be communicated through official Bank Danamon channels. Cardholders may object in writing within 30 (thirty) working days of receiving such updates. If no objection is received within this period, the changes will be deemed accepted.
  7. Cardholders may submit complaints regarding banking services or transactions through the nearest Bank Danamon branch, Hello Danamon (1-500-090), or via email at hellodanamon@danamon.co.id.
  8. Details of Bank Danamon’s complaint-handling procedures are available at: https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.
  9. PT Bank Danamon Indonesia Tbk is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia and is a participant in the Deposit Insurance Agency guarantee.
  10. These terms comply with all relevant laws and regulations, including those stipulated by the Financial Services Authority.

 

NOTICE

Cardholders should be cautious of fraudulent activities by individuals claiming to represent Bank Danamon and offering rewards in connection with the Program. Any fraudulent or criminal acts by third parties are beyond the control of Bank Danamon.