Low Interest and Fixed Fee Program

Now you don't need to worry when you have a sudden and urgent need, take advantage of the cash withdrawal feature on Danamon VISA & Mastercard® Credit Cards

Terms and Conditions


VISA & Mastercard® Low Interest and Fixed Fee Program ("Program") is a cash advance promotion program for customers of PT Bank Danamon Indonesia Tbk ("Bank Danamon") Danamon VISA and Mastercard ("Card Holder") Credit Cards with interest cash advance of 0.99% (zero point ninety nine percent) and cash withdrawal fee of Rp.50,000 (fifty thousand rupiah).

This program is valid from 2 January 2020 to 30 June 2020 ("Program Period")

  1. This program is valid for Danamon VISA and Mastercard ("Credit Card") Cardholders.
  2. Credit Cards are active, not in arrears, not blocked and have activated a PIN to be able to make transactions. If the Cardholder does not yet have and / or has activated a PIN, the Cardholder can submit a PIN request in the following method:
    1. Send SMS to 3435 in the format: PIN (space) Card Number (space) date of birth (DDMMYYYY); or
    2. Contact Hello Danamon 1-500-090 for more information.
  3. This program is valid for Main Credit Card Holders and Supplementary Credit Cards.
  4. Cardholders can make cash advance at Bank Danamon ATM machines or ATM machines bearing the Visa or Mastercard logo.
  5. The maximum nominal cash advance limit is in accordance with the cash withdrawal limit based on Credit Cards owned by Cardholders.
  6. Cardholders who make cash advance will be charged an interest of 0.99% (zero point ninety nine percent) and a fee of Rp 50,000 (fifty thousand rupiah).
  7. Other terms and conditions related to products and / or services, as long as they are not regulated differently in the General Terms and Conditions of this Program, are stated to remain in force and bind the Cardholder.
  8. These General Terms and Conditions are an inseparable part of the General Terms and Conditions of PT Bank Danamon Indonesia Tbk Banking Accounts and Services and the General Terms and Conditions of Danamon Credit Card Membership.
  9. The Cardholder hereby agrees and acknowledges that Bank Danamon has the right to amend / change / complete these General Terms and Conditions (hereinafter referred to as "Amendments"). For this purpose, Bank Danamon will notify the Card Holder within a reasonable period or as stipulated in the legislation in force through Bank Danamon branch offices and / or through other communication media in accordance with the latest data recorded at Bank Danamon.
  10. In the event of changes in benefits, risks, costs, general terms and conditions, the Cardholder has the right to submit objections in writing to Bank Danamon within 30 (thirty) working days from the notification of the change by Bank Danamon through the Bank's communication media Danamon. The Cardholder agrees that Bank Danamon will assume the Cardholder to approve the change in the event that the Cardholder does not submit the objection stated above. If the Cardholder does not approve the amendment, the Cardholder has the right to close the Account and / or Service by first completing all of the Cardholder's obligations that are still owed to Bank Danamon.
  11. Cardholders and / or Cardholder representatives can submit complaints about banking transactions / services through the nearest Bank Danamon branch office or Hello Danamon (1-500-090) or via email at hellodanamon@danamon.co.id verbally or verbally written.
  12. Procedures regarding complaints services can be accessed via the website https://www.danamon.co.id
  13. PT Bank Danamon Indonesia Tbk is registered and supervised by the Financial Services Authority.
  14. These General Terms and Conditions have been adjusted to the provisions of the legislation including the provisions of the Otoritas Jasa Keuangan.

Beware of fraud. Make sure you are careful and do not be fooled by those who act on behalf of Bank Danamon by promising prizes. All forms of fraud or other acts committed by other parties / third parties associated with this program are outside the authority of Bank Danamon.