Save 10% at Mama Malaka

These General Terms and Conditions (“General Terms and Conditions of the Program”) apply to customers who avail of the 10% Discount promotional program at Mama Malaka ("Program") by PT Bank Danamon Indonesia Tbk ("Bank Danamon") in collaboration with merchant partner Mama Malaka valid for holders of Danamon Debit Cards, Danamon Credit Cards with Visa, Mastercard, JCB, and American Express logos, as well as Danamon American Express Charge Cards but does not apply to corporate credit cards ("Danamon Cards").

The Program Period runs from 1 February 2023 to 31 January 2024 ("Program Period").

  1. Danamon Cardholders must read and understand the General Terms and Conditions of this Program.
  2. Bank Danamon has the right to refuse or cancel the customer's participation in this Program if the Danamon Cardholder does not meet the General Terms and Conditions of the Program.
  3. Danamon Cardholders are fully responsible for all risks of losses, demands, lawsuits, and/or claims in connection with the participation and/or cancellation of participation of Danamon Cardholders in this Program.
  4. Program is a 10% discount with a minimum transaction of Rp100,000 (one hundred thousand Rupiah) and maximum transaction of Rp1,000,000 (one million Rupiah) before discount, tax and service. 
  5. Program is valid for food and beverages.
  6. Program is valid for dine-in and take away.
  7. Program is valid every day including public holidays during the Program Period.
  8. Program is not valid for split bill.
  9. Program is valid for Danamon Cardholders. 
  10. Program cannot be combined with other promotions.
  11. Program is valid at Mama Malaka outlets:
    • Harmoni Exchange Mall, 1st Floor, Jalan Hayam Wuruk No.6, Gambir District, Central Jakarta City, Special Capital Region of Jakarta 10120.
    • ST. Carolus Hospital next to the ER Jl. Salemba Raya No.41 Central Jakarta 10430.
    • Epiwalk Epicentrum Walk Jl. Taman Rasuna Selatan, Karet Kuningan, Kec. Setiabudi, South Jakarta City.
  1. Products and services from Mama Malaka are not the products and responsibilities of Bank Danamon so that they are entirely the responsibility of Mama Malaka. If there are problems and/or complaints related to these products and services, please contact Mama Malaka.
  2. All transactions do not indicate money laundering and/or other transactions that are not permitted under the prevailing laws and regulations in Indonesia.
  3. If there are reports indicating fraud, deceit and/or transaction irregularities, Bank Danamon has the right to cancel the transaction or provide savings to the Cardholder.
  4. The Cardholder agrees that Bank Danamon has the right to cancel the Cardholder's participation in this Program if the Cardholder does not meet the General Terms and Conditions of the Program.
  5. Other terms and conditions related to products and/or services, as long as they are not regulated differently in the General Terms and Conditions of this Program, are declared to remain in effect and bind the Cardholder and become an inseparable unit.
  6. These General Terms and Conditions of the Program are an integral part of the "General Terms and Conditions of Banking Accounts and Services of PT Bank Danamon Indonesia Tbk" and "General Terms and Conditions of Danamon Card Membership".
  7. The Cardholder hereby agrees and acknowledges that Bank Danamon reserves the right to amend/change/complete these General Terms and Conditions. Any changes/additions/updates to the General Terms and Conditions of this Program will be notified through communication media available at Bank Danamon.
  8. In the event that there are changes to the benefits, risks, fees, terms and conditions of this general program, the Cardholder has the right to submit an objection in writing to Bank Danamon within 30 (thirty) working days from the notification of such changes by Bank Danamon through Bank Danamon's communication media. The Cardholder agrees that Bank Danamon will assume that the Cardholder agrees to the changes in the event that the Cardholder does not submit the aforementioned objection. If the Cardholder does not agree to the changes, the Cardholder has the right to close the product and/or service by first settling all obligations of the Cardholder that are still owed to Bank Danamon.        
  9. The Cardholder and/or the Cardholder's representative can submit complaints regarding banking transactions/services through the nearest Bank Danamon branch office or Hello Danamon (1-500-090) or via email at hellodanamon@danamon.co.id verbally or in writing.
  10. Procedures regarding Cardholder Complaint services can be accessed through the website https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah
  11. These General Terms and Conditions have been adjusted to the provisions of laws and regulations including the provisions of the Financial Services Authority regulations.


REMINDER
Beware of fraud. Make sure the Customer is cautious and will not be deceived by individuals claiming to represent the Bank. All forms of fraud or other acts committed by other / third parties associated with this Program are beyond the authority of the Bank.