Games and Streaming Voucher Tactical Program

These program general terms and conditions (Program General Terms and Conditions) apply to Customers who take part in the Games and Streaming Voucher Tactical Program (Program) organized by PT Bank Danamon Indonesia Tbk (Bank Danamon).

The Customer hereby agrees and binds himself/herself to all the following provisions of the Program General Terms and Conditions.

The Program covers the period 24 October 2023 to 31 March 2024 (Program Period).

The following customers are entitled to participate in this Program:

  1. Bank Danamon customers who hold an active Danamon savings account during the Program Period;
  2. Customers who perform transactions as stipulated in the Program General Terms and Conditions;
  3. Customers who have D-Bank PRO; and
  4. The program also applies to Bank Danamon employees,

hereinafter referred to as “Customer”.

  1. Prior to participation, the Customer is required to read, understand and comply with the characteristics, benefits, risks, costs and other provisions of the Program and agree to its General Terms and Conditions.
  2. Bank Danamon has the authority to disallow or cancel the Customer's participation in this Program if he/she fails to comply with its General Terms and Conditions.
  3. The Customer bears full responsibility for all risks of loss, demands, lawsuits, and/or claims in connection with his/her participation and/or cancellation of participation in this Program.
  4. Customers are required to purchase one of the selected Games and Streaming Voucher Packages through D-Bank PRO during the Program Period (Transaction).
  5. A Customer who performs Transactions in accordance with the provisions stipulated in the Program General Terms and Conditions will be entitled to an immediate discount of 50% (fifty percent) with a maximum worth of IDR 20,000 (Twenty Thousand Rupiah) (Discount) based on the following details

    No.

    Type of Transaction

    Initial Cost

    Discount Nominal

    Cost After Discount

    Transaction Quota throughout the Program Period

    1

    VIU - 3 Months

    Rp74,900

    Rp20,000

    Rp54,900

    500 Transactions

    2

    Genflix - 1 Week Subscription

    Rp11,000

    Rp5,500

    Rp5,500

    500 Transactions

    3

    Mobile Legend Direct Top Up 59 Diamonds

    Rp17,600

    Rp8,800

    Rp8,800

    500 Transactions

    4

    Mobile Legend Direct Top Up 185 Diamonds

    Rp55,000

    Rp20,000

    Rp35,000

    500 Transactions

    5

    Mobile Legend Direct Top Up 370 Diamonds

    Rp110,000

    Rp20,000

    Rp90,000

    500 Transactions

    6

    Free Fire Direct Topup 355 Diamonds

    Rp50,000

    Rp20,000

    Rp30,000

    500 Transactions

    7

    Free Fire Direct Topup 1450 Diamonds

    Rp200,000

    Rp20,000

    Rp180,000

    500 Transactions

    8

    PUBG Mobile 660 UC

    Rp166,550

    Rp20,000

    Rp146,550

    500 Transactions

    9

    Ragnarok Online Mobile (ROM) Big Cat Coin 18 BCC

    Rp45,000

    Rp20,000

    Rp25,000

    500 Transactions

    10

    Ragnarok Online Mobile (ROM) Big Cat Coin 72 BCC

    Rp150,000

    Rp20,000

    Rp130,000

    500 Transactions

    11

    Steam Wallet Card IDR 45.000

    Rp56,250

    Rp20,000

    Rp36,250

    500 Transactions

    12

    Steam Wallet Code IDR 60.000

    Rp75,160

    Rp20,000

    Rp55,160

    500 Transactions

    13

    Steam Wallet Card IDR 120.000

    Rp150,100

    Rp20,000

    Rp130,100

    500 Transactions

  6. The Program Period has an applicable quota of 6,500 (six thousand five hundred) Transactions (Discount Quota). The Customer understands and agrees that once the Discount has been reached, even prior to the end of the Program Period, the Customer agrees that he/she will not receive any Discount.
  7. This Program cannot be combined with other programs and/or promotions.
  8. Upon performing transactions in accordance with the Program General Terms and Conditions, the Customer is deemed to have read, understood and agreed to participate in the Program and comply with its Terms and Conditions. The transaction serves as valid proof of the Customer's participation in the Program and his/her agreement to comply with its General Terms and Conditions.
  1. Customers will directly receive the Discount when performing transactions that meet the General Terms and Conditions of this Program. 
  2. Customer participation in this Program is free of charge and Bank Danamon bears full responsibility for any Reward tax.
  1. Customers can submit verbal or written complaints about banking products/services through the nearest Bank Danamon branch office, Hello Danamon (1-500-090) or via email at hellodanamon@danamon.co.id, available 24 hours.
  2. Procedures regarding Customer Complaint services can be accessed through the website https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah
  1. The products and/or services from each game/streaming service provider are the full responsibility of the respective providers, not of Bank Danamon. If there are problems and/or complaints regarding the product and/or service, the Customer should contact the corresponding game/streaming service provider directly.
  2. This Program’s General Terms and Conditions form an integral part of "General Terms and Conditions for Bank Danamon Banking Accounts and Services" and "General Terms and Conditions for D-Bank PRO". The terms and conditions remain in effect as long as these are not regulated differently in the Program’s General Terms and Conditions.
  3. The Customer hereby agrees and acknowledges that Bank Danamon has the right to occasionally amend/revise/update the Program’s General Terms and Conditions. Any amendments/revisions/additions to the General Terms and Conditions of this Program will be notified through the communication media available at Bank Danamon. In the event of changes in the benefits, risks, costs, terms and conditions based on the Program’s General Terms and Conditions, the Customer has the right to submit a written objection to Bank Danamon within 30 (thirty) working days upon notification of the change by Bank Danamon via its communication media. The Customer agrees his/her acceptance to the change if he/she fails to file any objection within that period. If a Customer disagrees to the change, he/she has the right to cancel Program participation by first settling all his/her obligations to Bank Danamon (if any).
  4. The Customer declares that transactions have no indications of money laundering and/or other transactions that are prohibited under Indonesia’s prevailing laws and regulations.
  5. If there are reported indications of fraud, deceit and/or irregularities in transactions, Bank Danamon has the authority to cancel transactions, Program participation, or issuance of Program cashback to the corresponding Customer.
  6. The Program’s General Terms and Conditions follow provisions of applicable laws and regulations, including those of the Financial Services Authority.
  7. Bank Danamon, which is licensed and supervised by the Financial Services Authority, is a member of the Deposit Insurance Corporation.

REMINDER
Customers should take precautions against possible fraud committed by unauthorized individuals acting on behalf of Bank Danamon who promise rewards in any form. Fraud and other crimes committed by other/third parties associated with or on behalf of this Program are beyond the authority of Bank Danamon.

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