These
General Terms and Conditions of the Program ("General Terms and Conditions of the Program") constitute the terms
and conditions applicable to Customers participating in the HUJAN TELCO Program ("Program") organized by PT Bank
Danamon Indonesia Tbk ("Bank Danamon").
The Customer hereby agrees and binds himself/herself to all provisions of the
General Terms and Conditions of this Program with the following terms and conditions:
The Program
Period runs from 25 September 2023 to 29 February 2024 ("Program Period").
Customers
eligible to participate in this Program are as follows:
- Bank Danamon
customers who have an active Bank Danamon savings account during the Program
Period.
- Customers
who make transactions as stipulated in the General Terms and Conditions of the
Program.
- Customers
who have the D-Bank PRO application.
- The program
also applies to Bank Danamon employees.
Hereinafter
referred to as "Customer"
- Before
participating in the Program, the Customer is required to read, understand, and comprehend
the characteristics, benefits, risks, costs and other requirements of the Program and agree
to the General Terms and Conditions of the Program.
- Bank Danamon
has the right to refuse or cancel the Customer's participation in the Program or not provide
the Reward if the General Terms and Conditions of the Program are not
met.
- The Customer
is fully responsible for all risks of losses, demands, lawsuits, and/or claims in connection
with the participation and/or cancellation of the Customer's participation in this
Program.
- The Customer
must have an active Bank Danamon savings account to make a minimum purchase transaction of
internet data package and/or top up credit of Rp50,000 (fifty thousand Rupiah) through the
D-Bank PRO application during the Program Period ("Transaction").
- For
Customers who make transactions in accordance with the provisions stipulated in the General
Terms and Conditions of the Program during the Program Period, the Customer is entitled to
receive a cashback reward ("Reward") with the following details:
Transaction Type
|
PROVIDER
|
PROGRAM
PERIOD
|
MINIMUM
TRANSACTION
|
REWARD
|
QUOTA
PER MONTH
|
TOTAL
QUOTA
|
Top Up
Mobile Credit &
Internet
Data
|
Telkomsel
|
25 September
2023 - 29 February 2024
|
Rp50,000 (fifty thousand
rupiah)
|
Cashback 25%
maximum Rp 25.000
|
250
|
1.000 (one
thousand) transactions per month
|
Indosat
|
250
|
XL
|
250
|
Tri
|
150
|
Smartfren
|
100
|
The Customer understands and agrees that if the Reward has exceeded the quota as mentioned
above, the Customer will not receive the Reward.
- The Customer
will not receive the Reward if they do not make Transactions in accordance with the General
Terms and Conditions of the Program.
- Each
Customer CIF is only entitled to a maximum of 3 (three) Rewards per month during the Program
Period.
- If there are
other programs in the same period, the reward/cashback given to the customer is the
reward/cashback with the highest/largest value.
- By making
Transactions in accordance with the General Terms and Conditions of the Program, the
Customer is deemed to have read, understood and agreed to participate in the Program and is
subject to these Program Terms and Conditions. The Transaction is valid proof of the
Customer's participation in the Program and the Customer's agreement to comply with the
General Terms and Conditions of the Program.
- The Reward
will be credited to the Customer's account used to make Transactions no later than the 30th
of the following month as defined in the General Terms and Conditions of the Program during
the program period.
- The
Customer's participation in this Program is free of charge and the Gift tax will be fully
borne by Bank Danamon.
- In the event
that the Customer's account used to make Transactions has an inactive status, is blocked or
has other conditions that prevent the crediting of the Reward, the Customer hereby
acknowledges that the Reward cannot be granted.
- Customers
can submit complaints about banking products/services verbally or in writing through the
nearest Bank Danamon branch office or Hello Danamon (1-500-090) or via email at
hellodanamon@danamon.co.id
- Procedures
regarding Customer Complaint services can be accessed through the website
https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah
- Other terms
and conditions related to banking products and/or services, as long as they are not
regulated differently in the General Terms and Conditions of this Program, remain in effect
and bind the Customer as an integral part of the General Terms and Conditions of the
Program.
- These
General Terms and Conditions of the Program are an integral part of the "General Terms and
Conditions of Bank Danamon Banking Accounts and Services" and "General Terms and Conditions
of D-Bank PRO". These terms and conditions remain in effect as long as they are not
regulated otherwise in these General Terms and Conditions of the Program.
- The Customer
hereby agrees and acknowledges that Bank Danamon has the right to amend/change/complete the
General Terms and Conditions of this Program from time to time. Any changes / additions /
updates to the General Terms and Conditions of this Program will be notified through the
communication media available at Bank Danamon. In the event that there are changes in
benefits, risks, costs, terms and conditions based on these General Terms and Conditions of
the Program, the Customer has the right to submit his/her objection in writing to Bank
Danamon within 30 (thirty) working days from the notification of the changes made by Bank
Danamon through Bank Danamon's communication media. The Customer accepts that the Customer
is deemed to have agreed to the changes in the event that the Customer does not file an
objection within that period. If the Customer does not agree to the changes, the Customer
has the right to cancel the Program participation by first settling all Customer obligations
to Bank Danamon (if any).
- The Customer
declares that there are no transactions that indicate money laundering and/or other
transactions that are prohibited under the prevailing laws and regulations in
Indonesia.
- If there is
a report indicating fraud, deception and / or transaction irregularities, indications of
money laundering and / or indications of actions that are not in accordance with statutory
regulations, Bank Danamon has the right to cancel transactions, cancel Program
participation, and cancel Program prizes to the customer concerned. The Customer is still
obliged to pay off all obligations to Bank Danamon.
- The General
Terms and Conditions of this Program are in accordance with the prevailing laws and
regulations, including the provisions of the Financial Services Authority
regulations.
- Bank Danamon
is licensed and supervised by the Financial Services Authority and is a participant of the
Deposit Insurance Corporation.
REMINDER
Customers must be cautious of fraud perpetrated by individuals claiming to represent Bank Danamon by promising
rewards in any form. All fraud or other criminal acts committed by other parties / third parties in association
with or attributing the Program are beyond the authority of Bank Danamon.