D-Bank PRO “Hujan Telco” Reward Program

These General Terms and Conditions of the Program ("General Terms and Conditions of the Program") constitute the terms and conditions applicable to Customers participating in the HUJAN TELCO Program ("Program") organized by PT Bank Danamon Indonesia Tbk ("Bank Danamon").

The Customer hereby agrees and binds himself/herself to all provisions of the General Terms and Conditions of this Program with the following terms and conditions:

The Program Period runs from 25 September 2023 to 29 February 2024 ("Program Period").

Customers eligible to participate in this Program are as follows: 

  1. Bank Danamon customers who have an active Bank Danamon savings account during the Program Period.  
  2. Customers who make transactions as stipulated in the General Terms and Conditions of the Program. 
  3. Customers who have the D-Bank PRO application.
  4. The program also applies to Bank Danamon employees.

Hereinafter referred to as "Customer"

  1. Before participating in the Program, the Customer is required to read, understand, and comprehend the characteristics, benefits, risks, costs and other requirements of the Program and agree to the General Terms and Conditions of the Program.
  2. Bank Danamon has the right to refuse or cancel the Customer's participation in the Program or not provide the Reward if the General Terms and Conditions of the Program are not met.  
  3. The Customer is fully responsible for all risks of losses, demands, lawsuits, and/or claims in connection with the participation and/or cancellation of the Customer's participation in this Program.
  4. The Customer must have an active Bank Danamon savings account to make a minimum purchase transaction of internet data package and/or top up credit of Rp50,000 (fifty thousand Rupiah) through the D-Bank PRO application during the Program Period ("Transaction").
  5. For Customers who make transactions in accordance with the provisions stipulated in the General Terms and Conditions of the Program during the Program Period, the Customer is entitled to receive a cashback reward ("Reward") with the following details:

    Transaction Type

    PROVIDER

    PROGRAM

    PERIOD

    MINIMUM TRANSACTION

    REWARD

    QUOTA PER MONTH

    TOTAL QUOTA

    Top Up Mobile Credit &

    Internet Data

    Telkomsel

    25 September 2023 - 29 February 2024

    Rp50,000 (fifty thousand rupiah)

    Cashback 25% maximum Rp 25.000

    250

    1.000 (one thousand) transactions per month

    Indosat

    250

    XL

    250

    Tri

    150

    Smartfren

    100
    The Customer understands and agrees that if the Reward has exceeded the quota as mentioned above, the Customer will not receive the Reward. 
  6. The Customer will not receive the Reward if they do not make Transactions in accordance with the General Terms and Conditions of the Program. 
  7. Each Customer CIF is only entitled to a maximum of 3 (three) Rewards per month during the Program Period.
  8. If there are other programs in the same period, the reward/cashback given to the customer is the reward/cashback with the highest/largest value.  
  9. By making Transactions in accordance with the General Terms and Conditions of the Program, the Customer is deemed to have read, understood and agreed to participate in the Program and is subject to these Program Terms and Conditions. The Transaction is valid proof of the Customer's participation in the Program and the Customer's agreement to comply with the General Terms and Conditions of the Program.
  1. The Reward will be credited to the Customer's account used to make Transactions no later than the 30th of the following month as defined in the General Terms and Conditions of the Program during the program period.
  2. The Customer's participation in this Program is free of charge and the Gift tax will be fully borne by Bank Danamon.
  3. In the event that the Customer's account used to make Transactions has an inactive status, is blocked or has other conditions that prevent the crediting of the Reward, the Customer hereby acknowledges that the Reward cannot be granted.
  1. Customers can submit complaints about banking products/services verbally or in writing through the nearest Bank Danamon branch office or Hello Danamon (1-500-090) or via email at hellodanamon@danamon.co.id
  2. Procedures regarding Customer Complaint services can be accessed through the website https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah
  1. Other terms and conditions related to banking products and/or services, as long as they are not regulated differently in the General Terms and Conditions of this Program, remain in effect and bind the Customer as an integral part of the General Terms and Conditions of the Program.
  2. These General Terms and Conditions of the Program are an integral part of the "General Terms and Conditions of Bank Danamon Banking Accounts and Services" and "General Terms and Conditions of D-Bank PRO". These terms and conditions remain in effect as long as they are not regulated otherwise in these General Terms and Conditions of the Program.
  3. The Customer hereby agrees and acknowledges that Bank Danamon has the right to amend/change/complete the General Terms and Conditions of this Program from time to time. Any changes / additions / updates to the General Terms and Conditions of this Program will be notified through the communication media available at Bank Danamon. In the event that there are changes in benefits, risks, costs, terms and conditions based on these General Terms and Conditions of the Program, the Customer has the right to submit his/her objection in writing to Bank Danamon within 30 (thirty) working days from the notification of the changes made by Bank Danamon through Bank Danamon's communication media. The Customer accepts that the Customer is deemed to have agreed to the changes in the event that the Customer does not file an objection within that period. If the Customer does not agree to the changes, the Customer has the right to cancel the Program participation by first settling all Customer obligations to Bank Danamon (if any).
  4. The Customer declares that there are no transactions that indicate money laundering and/or other transactions that are prohibited under the prevailing laws and regulations in Indonesia.
  5. If there is a report indicating fraud, deception and / or transaction irregularities, indications of money laundering and / or indications of actions that are not in accordance with statutory regulations, Bank Danamon has the right to cancel transactions, cancel Program participation, and cancel Program prizes to the customer concerned. The Customer is still obliged to pay off all obligations to Bank Danamon.
  6. The General Terms and Conditions of this Program are in accordance with the prevailing laws and regulations, including the provisions of the Financial Services Authority regulations.
  7. Bank Danamon is licensed and supervised by the Financial Services Authority and is a participant of the Deposit Insurance Corporation.

REMINDER
Customers must be cautious of fraud perpetrated by individuals claiming to represent Bank Danamon by promising rewards in any form. All fraud or other criminal acts committed by other parties / third parties in association with or attributing the Program are beyond the authority of Bank Danamon.

});