Adira Festival 2023

ADIRA FESTIVAL 2023 PROGRAM GENERAL TERMS AND CONDITIONS

These General Terms and Conditions of the Program ("General Terms and Conditions of the Program") apply to Customers participating in the ADIRA FESTIVAL 2023 Program ("Program") organized by PT Bank Danamon Indonesia Tbk ("Bank Danamon").

The Customer hereby agrees and binds itself to all provisions in the General Terms and Conditions of the Program as follows:


The Program Period is as follows:

  • Adira Festival Surabaya (September 8 - 10, 2023)
  • Adira Festival Jogjakarta (October 6 - 8, 2023)
  • Adira Festival Jakarta (November 17 - 19, 2023)
  • Adira Festival Makassar (December 8 - 10, 2023) 

("Program Period").

Customers eligible to participate in this Program are as follows:

  1. Bank Danamon Customers who have an active Danamon savings account during the Program Period. 
  2. Customers who make transactions as specified in the General Terms and Conditions of the Program.  
  3. Customers who have D-Bank PRO
  4. The Program also applies to employees of Bank Danamon and its affiliates who meet the participant criteria.
    hereinafter referred to as "Customer" 
  1. Before participating in the Program, the Customer is required to read, understand, and comprehend the characteristics, benefits, risks, costs and other provisions of the Program and agree to the General Terms and Conditions of the Program.
  2. Bank Danamon reserves the right to refuse or cancel the Customer's participation in the Program or not give the Prize if the General Terms and Conditions of the Program are not met. 
  3. The Customer is fully responsible for all risks of losses, demands, lawsuits, and/or claims in connection with the participation and/or cancellation of the Customer's participation in this Program.
  4. The Customer must make payment transactions using QRIS D-Bank PRO through the D-Bank PRO application with a minimum nominal amount of Rp 50,000 per transaction at each merchant participating in the Adira Festival 2023 Anniversary Event and in cooperation with Bank Danamon during the Program Period ("Transaction").
  5. Customers who make Transactions in accordance with the conditions stated in the General Terms and Conditions of the Program during the Program Period are entitled to receive a Cashback reward (" Reward") with the following details:

    MERCHANT

    PROGRAM LOCATION

    PROGRAM PERIOD

    PROGRAMREWARD

    MINIMUM TRANSACTION

    PAYMENT METHOD

    PROGRAM QUOTA

    SELECTED MERCHANT UMKM & JAKCLOTH

    Surabaya

    8 – 10 September 2023

    Cashback 33% maximum Rp33,000

    Rp50,000

    QRIS D-Bank PRO

    1,500 transactions

    Jogjakarta

    6 – 8 October 2023

    900 transactions

    Jakarta

    17 – 19 November 2023

    2.400 transactions

    Makassar

    8 – 10 December 2023

    900 transactions

    Customers understand and agree that if the Reward has exceeded the quota stated above, the Customer will not receive the Reward. 
  6. For every 1 (one) CIF, the Customer is entitled to a maximum of 3 (three) Prize opportunities in each Program Location.
  7. By making Transactions in accordance with the General Terms and Conditions of the Program, the Customer is deemed to have read, understood and agreed to participate in the Program and be subject to these Program Terms and Conditions. The Transaction is valid proof of the Customer's participation in the Program and the Customer's agreement to comply with the General Terms and Conditions of the Program.

    Adira Festival Surabaya 2023

    No

    Merchant Name

    No

    Merchant Name

    1

    Roughneck

    50

    ES POTONG

    2

    PASIR CORP

    51

    GN MERCH X ZLICH STRTWR

    3

    SKUYBOR

    52

    NASI KULIT BU BOSS

    4

    MAMAM SUSHI

    53

    RESTO QUEEN ICE ROLL

    5

    FRIZZY BEVERAGER & SNACK

    54

    DURIAN TOK AGIL

    6

    DIERT SEVEN

    55

    LUMPIA SEMARANG OM DEWO

    7

    DBREA

    56

    PEMPEK NIKNOK

    8

    MAMA VANDHA

    57

    ES COKLAT DAN ES TEH MAUM

    9

    JALA MARINA

    58

    ES POTONG

    10

    KOPERASI ARTILERI SURABAY

    59

    GN MERCH X ZLICH STRTWR

    11

    UD BAROKAH

    60

    NASI KULIT BU BOSS

    12

    WINDRA SARI

    61

    RESTO QUEEN ICE ROLL

    13

    SINOM BE LONG

    62

    DAPUR MUNGIL PAK JOJO

    14

    KEDAI GALNIS

    63

    NOISE STORE

    15

    KOPERASI KAVALERI SURABAY

    64

    KHAKI X AMBROGIO

    16

    TEMPE MEDOAN

    65

    MAXWAX STORE

    17

    MIKKUY X NKRI

    66

    BOLA OBI RAOS

    18

    IKEANA CRAFT

    67

    BAKSO PUSPITA

    19

    NYEMILS

    68

    KYU KYU SNACK

    20

    CATERING BU SUGENG

    69

    SANEERO

    21

    TALITHA KITCHEN

    70

    ARROWHEAP

    22

    DOWERFAM

    71

    BAKAFLIPFLOP

    23

    WAIMEA

    72

    WAITWHAT

    24

    HOMMES APPAREL

    73

    RESTO KALIYA COOKING

    25

    PAWON OMAHAN BU AGUS

    74

    DIAN POCI

    26

    17SEVEN ORIGINAL

    75

    PORABICA COFFEE

    27

    ALINS KITCHEN

    76

    DIMSUM TAKEN

    28

    THE SOERABAJAN

    77

    DEPOT TM SOTO SGR KHASBYL

    29

    TOKO 99

    78

    WINDRA SARI BATIK

    30

    PEMPEK FARINA

    79

    RESTO HI.PASTA

    31

    BESTRY X LOCALYOUTH12

    80

    RESTO CHOUPPANG

    32

    WOW CHICKEN STEAK & IGA B

    81

    DAPUR ALIO

    33

    MARTA AKSESORIES

    82

    DAEBAK KOREAN STREET FOOD

    34

    RESTO NARA FOOD HOUSE

    83

    ANNYEONG KIMBAB SURABAYA

    35

    CLUVE LIMITED

    84

    BUBBEFLE WAFFLE DAN FOOD

    36

    F2 - AKOYAKI & CHICKPOK

    85

    MAMAH SUSHI

    37

    OMBEN OMBEN

    86

    YOIKI THAI TEA

    38

    LADIES COLLECTION

    87

    TEH LOKAL

    39

    DAPUR CIK NA

    88

    ELEGANTE

    40

    SPYCY MEI TAN TAN

    89

    KAZAHIRO RAMEN

    41

    DAPUR FAZA

    90

    RALISA INDONESIA

    42

    SNACK KRIUK

    91

    CAKERINGUE

    43

    QISHI FOOTWEAR

    92

    OJOL MANDIRI

    44

    TELUR GULUNG

    93

    NIGIYAKA JAPANASE FOOD

    45

    BONEK EXCLUSIVE

    94

    SAUNG NGALIWET

    46

    DURIAN TOK AGIL

    95

    MARTABAK MADURA MAK NDUT

    47

    LUMPIA SEMARANG OM DEWO

    96

    SUN KIMBAP

    48

    PEMPEK NIKNOK

    97

    TIGA DUA DJAJA STORE

    49

    ES COKLAT DAN ES TEH MAUM

    98

    DAWET IRENG SINYANGYANG

  1. The Reward will be credited to the Customer's account no later than 4 (four) business days after the Transaction date.
  2. The Customer's participation in this Program is free of charge and the Cashback Reward tax will be covered entirely by Bank Danamon.
  3. In the event that the Customer's account used for Transaction is inactive, blocked or other circumstances that prevent the crediting of the Reward, the Customer hereby acknowledges that the provision of the Reward cannot be made.
  1. Customers can submit complaints on banking products/services verbally or in writing through the nearest Bank Danamon branch office or Hello Danamon (1-500-090) or via email at hellodanamon@danamon.co.id which is available 24/7.
  2. Procedures regarding customer complaint services can be accessed through the website https://www.danamon.co.id/id/Personal/Lainnya/Proses-Penanganan-Keluhan-Nasabah.
  1. Other terms and conditions related to banking products and/or services, as long as they are not otherwise regulated in the General Terms and Conditions of this Program, remain in effect and bind the Customer in an integral part of the General Terms and Conditions of the Program.
  2. These General Terms and Conditions of the Program are an integral part of the "General Terms and Conditions of Bank Danamon Banking Accounts and Services" and "General Terms and Conditions of D-Bank PRO". These terms and conditions remain in effect to the extent not otherwise regulated in these General Terms and Conditions of the Program.
  3. The Customer hereby agrees and acknowledges that Bank Danamon has the right to amend/change/complete the General Terms and Conditions of this Program from time to time. Any changes / additions / updates to the General Terms and Conditions of this Program will be notified through the communication media available at Bank Danamon. In the event that there are changes in benefits, risks, costs, terms and conditions based on these General Terms and Conditions of the Program, the Customer has the right to submit his/her objection in writing to Bank Danamon within 30 (thirty) working days from the notification of the changes made by Bank Danamon through Bank Danamon's communication media. The Customer accepts that the Customer is deemed to have agreed to the changes in the event that the Customer does not file an objection within that period. If the Customer does not agree to the changes, the Customer has the right to cancel the Program participation by first settling all Customer obligations to Bank Danamon (if any).
  4. The customer declares that there are no transactions that indicate money laundering and/or other transactions that are prohibited under the prevailing laws and regulations in Indonesia.
  5. If there is any report indicating fraud, deception and/or transaction irregularities, Bank Danamon has the right to cancel the transaction, cancel the Program participation, and award the Program prize to the Customer concerned. 
  6. The General Terms and Conditions of this Program are in accordance with the prevailing laws and regulations, including the provisions of the Financial Services Authority regulations.
  7. Bank Danamon is licensed and supervised by the Financial Services Authority and is a participant of the Deposit Insurance Corporation.

 

REMINDER
Customers must be cautious of fraud committed by individuals claiming to represent Bank Danamon by promising rewards in any form. Any fraud or other criminal acts committed by other/third parties associated with or on behalf of the Program are beyond the authority of Bank Danamon.

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