For your convenience and security in using the Danamon VISA / Mastercard Credit Card, you can pay attention to the following:
- Use your Danamon VISA / Mastercard Credit Card as a means of payment at merchants and cash withdrawals at Danamon ATMs / ATMs with a network logo while at home or abroad. Cash withdrawal transactions at merchants are not permitted. The Bank has the right to deactivate the Danamon VISA / Mastercard Credit Card indicated to conduct a cash withdrawal transaction at the merchant.
- Additional fees or surcharge charged by the merchant is a violation that is detrimental to the Customer. For the convenience of shopping, we urge you not to approve the surcharge for your Danamon VISA / Mastercard Credit Card transactions.
- Avoid double swipes on your Danamon VISA / Mastercard Credit Card when transacting, to prevent misuse of data by the authorities. Double friction is card friction on the cash register, after making a payment through an EDC (Electronic Data Capture) machine. If you know and experience the practice of double friction through the EDC engine in collaboration with Bank Danamon, you can report to Hello Danamon 1-500-090 by mentioning the merchant's name.
For further information, contact Hello Danamon at 1-500-090