Provides Convenience and Flexibility in Flight Booking
PT Bank Danamon Indonesia, Tbk. (“Danamon”) today signed a cooperation agreement with PT Garuda Indonesia (Persero) Tbk. The agreement allows for the use of online payment channels through Danamon’s ATMs and Danamon’s internet banking service, Danamon Online Banking, to pay for Garuda Indonesia flight tickets.
The signing ceremony was conducted in Garuda City Center, Cengkareng, by Michellina Triwardhany, Consumer Banking Director, Danamon, and Elisa Lumbantoruan, Marketing and Sales Director, Garuda Indonesia. The signing ceremony was witnessed by Henry Ho, President Director, Danamon, and Emirsyah Satar, President Director, Garuda Indonesia.
“Danamon strives to give the best for its customers through cooperation with chosen partners. As Indonesia’s flag carrier and one of the most prominent airlines in the Southeast Asia region that serves 32 domestic and 18 international destinations, Garuda Indonesia is truly the right partner for Danamon,” said Henry Ho.
In the occasion, President & CEO Garuda Indonesia, Emirsyah Satar said that the coorperation formed part of Garuda Indonesia’ effort to continuously improve its service to its customer – especially by providing alternative ways to transact ticket payments. “This cooperation between Garuda Indonesia and Danamon will be beneficial for both parties, as booking for Garuda Indonesia’s flights will be more optimal with the flexibility that is made possible by payment through Danamon’s wide network,” said Emirsyah Satar.
Through this cooperation, Danamon customers can book flights through Garuda Indonesia’s Call Center (021 – 23519999 or 0 804 1 807 807) to acquire a payment code which will be used for the payment through Danamon’s ATMs, which amounts to over 1,300 units and are spread across Indonesia. Additionally, starting in September 2012, Danamon customers can pay for Garuda Indonesia flight tickets through Danamon’s internet banking service, Danamon Online Banking. After the payment, Danamon customers can print the ticket from Garuda in Garuda Indonesia’s office by confirming the payment code and their identity card.
In addition to this, through this cooperation Garuda Indonesia’s customers can also make a reservation through Garuda Indonesia Mobile Application – an application that will enable Garuda Indonesia’s customer to make reservation through their mobile phone with the platform of Blackberry, IOS and Android.
“Air transportation has increasingly become a necessity to support business or personal activities as our customers become more mobile, and, therefore, improved flexibility and convenience in booking flights would certainly be an added value for them. We hope that this cooperation will bring Danamon closer to its customers,” said Michellina Triwardhany.
“This online payment cooperation with Danamon will strengthen Garuda Indonesia Call Center service, which is available 24 hours a day and 7 days a week. As such, flight booking and its ensuing payment can be done anywhere and at any time. This will certainly provide improved convenience for customers when booking a flight, especially when anticipating a surge in flight booking as the Lebaran holiday approaches,” said Elisa Lumbantoruan.
About Danamon:
PT Bank Danamon Indonesia Tbk. was established in 1956 and as of June 30, 2012 operates over 3,200 branches and points of sales, including its Danamon Simpan Pinjam (DSP) and Syariah units as well as its subsidiaries branches. As of June 30, 2012 Danamon provides its customers with access to over 30,000 ATMs, including through its association with ATM Bersama and ALTO, in all 33 provinces in Indonesia.
Danamon was recently awarded as the Best Private Bank with over Rp10 trillion in Assets in Risk Management Education at the Indonesia Enterprise Risk Management Award 2012 from Business Review. Danamon also received Indonesia Brand Champion 2012 and Indonesia Service to Care Champion 2012 awards from Marketers and Markplus Insight in the conventional bank with more than Rp75 trillion in assets category. Internationally, Danamon received “Best Corporate Governance” in FinanceAsia’s Asia’s Best Companies 2012 poll.
Danamon is the sole issuer and acquirer of American Express® cards in Indonesia under an independent operator agreement which allows it to issue American Express cards to individual and corporate clients. Danamon is also the only bank which provides services to local merchants who accept American Express Cards and for signing up new merchant partners in Indonesia. Danamon is also the sole license holder of Manchester United cards in Indonesia, allowing the Bank to issue Manchester United ATM/Debit cards and credit cards.
PT Adira Dinamika Multi Finance Tbk (Adira), the automotive financing subsidiary of Danamon, operates an extensive branch network in more than 260 cities in Indonesia.
As of June 30, 2012, Danamon was 67.37% owned by Asia Financial (Indonesia) Pte. Ltd. and 32.63% by the public. On April 2, 2012, Danamon has been informed by Fullerton Financial Holdings Pte. Ltd., that it has entered into a share purchase agreement with DBS Group Holdings to sell its interest in the whole of the issued share capital of Asia Financial (Indonesia) Pte. Ltd. to DBS. The transaction is subject to the approvals, among others, of DBS shareholders and regulators in Singapore and Indonesia, including Bank Indonesia.
About Garuda Indonesia:
As the nation’s flag carrier, Garuda Indonesia currently serves 32 domestic routes and 18 international destinations including Asia (Regional, Middle East, China, Japan) Australia and Europe (Amsterdam). Continuing with its fleet modernization program, in 2012 Garuda Indonesia will welcome four B737-800NGs, two A330-200s, ten A320 dedicated for Citilink, and five sub-100 seaters Bombardier CRJ1000 NextGen. With the arrival of these twenty-one aircraft, Garuda Indonesia’s fleet in 2012 totals 105 aircraft with an average age of 5,8 years old. Through the “Quantum Leap” program, Garuda Indonesia aims to operate 194 aircraft by 2015.
Garuda Indonesia is an IOSA Certified Airline with 4-star airline category. Recognized as “Turn Around Airline of the Year 2010” in October 2010 from the Center for Asia Pacific Aviation (CAPA), based in Sydney. Garuda Indonesia also awarded “World's Most Improved Airline” in the 2010, “Best Regional Airline in Asia” and “World's Best Regional Airline” in the 2012 in Farnborough Airshow, London by Skytrax.